Tìm Căn hộ dịch vụ tại Masai

"This apartment wasn’t overly clean, unfortunately, which was such a shame as the location is great, the ceilings in all rooms were moldy, broken glasses in the cupboards, mold on the crockery and chopping board, the washing machine was filthy, there was mold in the bathroom, the safe was locked so we couldn’t use it, the wifi was poor, we had 2 towels for a weeks stay and 2 toilet rolls, there was a great lack of kitchen utilities despite it having a kitchen area, no washing up equipment, we had...

"I had a wonderful stay at this hotel. The location was very convenient and easily accessible, making it simple to get around and explore the surrounding area. From the moment I arrived, the check-in process was smooth, efficient, and hassle-free, which made for a great first impression. The hotel itself was clean, well-maintained, and comfortable throughout my stay. One of the highlights was definitely the view from the room, which was beautiful and made the experience even more enjoyable. The...

"We have a very comfortable time there. The room was awesome!. Clean and comfortsble. The staffs also very friendly and helpful."

"Overall good experience"

"The hotel is in a good location and very spacious rooms. The room condition is not great upon closer inspection as there are a lot of small damages, but in general it was a pleasant stay and decent value for money. The breakfast was good. The staff at check in and maintenance staff were not very useful and I saw the cleaners hiding often on their phones, but when they did the work it was fine."

"Hotel cancelled our booking and did not even inform us! When we went to check in, staff said it was overbooked and our booking was cancelled! We drove over one hour at night just to be told this??? They couldn’t even inform me earlier so that I won’t have to drive so long? And there were a few other families all left stranded because their booking too was cancelled. Where were we supposed to go??? HORRIBLE TERRIBLE SERVICE!!!"