Khách sạn Masoro

"Excellent service, Lovely hotel with good food. Breakfast buffet and Sunday brunch is great and the Thursday night cultural show is wonderful! Felt like home."

"Breakfast was great. I made use of the complimentary airport pickup and it was smooth. They arrived on time and I had a great time."

"This is a very convenient hotel for arrival or departure from Kigali. Staff was super helpful in many ways"

"Clean room,"

"Good location in city center. Staffs are helpful and friendly. Rooms are clean. Only wish a shower door to prevent water overflow."

"The hotel is clean and excellent service but the Internet is down for the last three days."

"Every year when I bring teams to Kigali we always stay at the Urban. The staff and accommodations are top notch and the Bistro restaurant is always a favorite. When you have large teams it is hard to make everyone happy, but the Urban and the Bistro are a hit!"

"Very clean. Staff were most courteous and helpful. Joyce at the front desk was exceptional, she kindly walked us to the restaurant despite her painful foot."

"The overall ambience at the hotel was easy going and peaceful.Breakfast was varied and interesting. My room was spotless and the cleaners made some adorable shapes out of my towels when they changed them Only minor gripe was there was insufficient areas down in reception to either sit down and chat or do some work- unless you went to the onsite coffee shop."

"Well, it’s a little off the beaten path. This is an excellent hotel with good rooms good food and great staff"

"It was a short staycation for my hubby’s bday. Over all everything was great. Except the sauna and steam room wasn’t working. There wasn’t any cocktails available by the pull side. And our couples massage wasn’t the best we’ve had. Aside those little things, everything else made his bday great."

"One thing to keep in mind when you book a single room. No AC nor Fan - I kept them at 5 stars because the staff was very accommodating and found a fan for me."

"Needs improvement however, good hospitality and environment"

"Once again, not bad. Think Super 8-level quality."