Search Family-Friendly Hotels in Matamoras

"I've had such an awful experience with this hotel that I will never again stay at a building with "Fairfield" in the name. I booked this hotel in part because they had a pool, and did not see anything in the app about it only being open seasonally. When we arrived, we found out the pool was closed. We checked out without a half hour or so, but they would not refund our stay. I reached out to the manager, and she refused to refund the night because the hotel was fully booked. (Be that as it may, rooms were still available that night on the app). "

"Very good stay. Friendly staff and clean room. We will be back"

"They do have breakfast which is a great plus. Staff is decent but didn’t have a lot of interaction. My bedding did have a very strong urine smell which I am curious how they would miss it when they were putting the sheets on."

"It was just as expected but fair warning: no ride shares in the area so if you’re looking to get sauced at a restaurant nearby pack some walking shoes. Also the tap water runs less than clear, leaving dark specks of grit in the sink. Kinda nasty. Rinse after brushing with a bottle of water or something. Shower seemed ok though. Good parking situation."

"The room was relatively clean. There was some weird dent or hole in the mattress. In the morning, around 5:30am, (I had to take my special needs sister for a test), I tried to shower but, as much as I tried, I could not get the water to turn on. I called the desk and there was no answer. I got ready and when I went down to the desk to check out, there was no one there. I left the keys on the counter."

"Breakfast menu was poor at best."

"Never disappoint 😊"

"I traveled to Vernon for a wedding and opted to pay a little extra money for Mountain Creek rather than staying at the cheaper option that was given through the wedding accommodations. I was really looking forward to a nice sleep, sipping coffee and relaxing the morning after the day. Upon getting to Mountain Creek, the code that was texted to me for entrance to my room was wrong. When I went to the shop (there is no check in desk), I was rudely told that I could have just texted the number back rather than coming down (nowhere in the text did it say to text back for questions). It was very apparent that the staff did not want to interact during check in. They gave me my correct code and five minutes after getting into the room, a maintenance man walked into the room unannounced. In the morning, I woke up and attempted to make coffee. After 3 attempts, it was apparent that the coffee maker was broken. I turned on the TV to sit on the couch and relax and the screen stated antenna error. I texted the number for guest services and the response was "I will tell IT about the TV". There was no apologies or offer of coffee to make up for the broken coffee maker. I am very disappointed in my stay. In reading the print, they charge additional fees for early check in, late check out, and if there's even a hint of pets on the premises, you will be fined. This business seems very money-hungry without provided anything substantial to warrant the higher cost of a resort accommodation. "

"Nothing special at all. Breakfast was poor. Pool was okay."