Khách sạn Matten bei Interlaken

"it was amazing location"

"Great location, comfortable room, friendly staff, very tasty breakfasts."

"Amazing and Beautiful Location just next to the Lugern train Station. A beautiful scenic in the surroundings with Lake just a 5 minutes walk."

"Have to walk to the restaurant to get ice .They have nothing to put it in they give you a plastic bag with a few cubes by the time you walk to your room they are almost all melted Shower leaked and water goes everywhere We went to eat at the restaurant the flys were rampant.Our drinking glasses were never replaced. No lights going up the stairs Terrible terrible However the mountain view was beautiful"

"Due to my late arrival and early departure, I did not interact directly with staff, only through messaging. However, they were VERY attentive and super helpful. The room and facility were clean and organized. It’s not the newest place in the world, but is very well kept and quite charming. I had absolutely not complaints. With the recent heat wave, the fan that was in the room was a welcome treat! Thanks for a very pleasant stay!!"

"This hotel was an amazing retreat during our month long city hopping trip. The room was very nice, comfortable bed, right next to laundry room, excellent breakfast, and even had a private balcony where we would sit each night and reflect on the day. Very close to train station and grocery store, plus our host gave us a handy map to use. Train/bus is very easy to use in Interlaken, so sites were very easy to access and the hotel gave us a card we could use for free local public transport. The...

"This is a small, comfortable hotel, with limited amenities but beautiful views. The hotel faces a charming children’s park which is so fun but also, children in the summer play late into the evening and it can be quite loud. The rooms were warm with no AC or fans to support an unusually hot summer. The breakfast was good with some warm options from the kitchen including eggs, an omelet or pancakes plus the typical breakfast spread of breads, yogurt and cheeses. The front desk was informative...

"Very old outdated property, short staffed located 3 miles up on the hills using one winding road to get there. the bus came once every hour and dropped off at West train station. I had to take another bus to get to Ost train station where the city center was located. unless you are 7 ft tall the bath tub was high and dangerous to get in and out. the ceiling was angled and slopped low above the bed."

"Very noisy at night from patrons at nearby restaurant and general late night noise on the adjacent alley. No AC so keeping the window open at night was preferable but let in the noise."

"Thanks for a great stay!"

"Excellent and charming location in central Lauterbrunnen. We had a wonderful view from our balcony and enjoyed the stay."

"The hotel staff are very friendly and location is beautiful and convenient. Delicious breakfast and can’t wait to go back!!! 100% recommended! Yvonne Argueta- Atturio"

"Room actually had air conditioning, so that was nice. Great location. The included breakfast was the worst meal I had in two weeks in Europe."

"We had a great room and view of Interlaken. Weather was very hot, room needed air conditioning. I was advised to use the fan. Later found out another guest had same issue and was offered air con on 5th floor. While a issue highlighted above, staff were very nice. We needed a plug socket converter as our two pin would not fit due to the socket shape. All provided free by hotel............just return on leaving. Thank you."

"Had free water dispenser right outside our room, cold, still or fizzy - a life saver in the hot weather we had. Room was clean and staff very polite and helpful."

"The hotel is located in a great place. Thun is a gem The staff was extremely helpful. We will be back."

"Location"

"So glad we returned to stay in this hotel. Fantastic customer service, stunning views, lovely restaurant and rooms."

"Chambre familiale bien conçue avec espace séparé enfants/parents, petit déjeuner copieux et excellent, coin cuisine pour réchauffer des plats appréciable, jardin très beau, personnel amical, bien situé. Seul regret, le coté impersonnel et robotique de devoir faire le checkout sur ordinateur, même en présence de réceptionniste le matin."