Search Family-Friendly Hotels in Matthews

"."

"The staff was top tier and took and pick us up from airport "

"The staff was amazing. They was very helpful and knowledgeable. The valet was a quick easy experience. The room was upgraded free of charge. It was clean and very spacious. 10/10 experience. "

"We booked this hotel to stay near the Spectrum Center but the location was the only good thing about this hotel. The first room they assigned us smelled terrible upon entry. When we entered the bedroom the floor had a large stain and the floor was soaked so we requested another room. The manager at the desk was not friendly or apologetic. The 2nd floor was better upon entry but when we returned from the concert and tried to sleep the street noise was extremely loud and kept us awake most of the night. I have never stayed at a hotel that offered ear plugs but they only provided one pair. The other issue is the design of the room, when you turn the light on in the bathroom, the light shines in the bedroom through a frosted window directly next to the bed. Needless to say, I will never stay here again. "

"From check-in, room service, hotel stay and, hotel dining, everything was absolutely perfect…the staff was also top notch and I can’t wait to book again!!! Thank you all so very much!!!"

"Very friendly and helpful staff. Room was clean and as expected. Breakfast was smooth and the food was well taken care. Check out was a breeze. Great location for Spectrum Center. Would definitely stay here again."

"Clean room, staff will not allow you to extend your stay online without either charging an additional $20, or force checkout at 11:00 and check back in at 3:00. STUPID policy for those that are enjoying their stay and want to extend it. Overall one I’ve the best v as lies in Charlotte for NOT extending your stay on-line. Note: There are no bugs and the beds are comfortable. "

"Awsome"

"I stayed here to avoid parking at the airport to drop my child off for a flight. The staff was great but the property is aging and feels on the lower tier of hotels. "