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"Front desk let some guy in who loaded up a plate of breakfast muffins and allowed him to sit in the lobby and spout off the most hateful vitriol I have ever heard. When I asked staff to ask him to leave they ignored me. Carpeting throughout the facility was filthy. Dared not take off my shoes without putting a towel on the floor "

"Had a couple box elder bugs in the room. The hear lamp / fan in the bathroom was not working. Breakfast was excellent, staff, bar / restaurant was also excellent. Feel the room was a bit outdated. "

"Hotel is new and located in a great location near tons of shopping & dinning "

"I wanted to share a concern about my stay. The toilet in my room was not working properly, and a staff member initially showed me how to fix the chain myself. Unfortunately, the issue kept happening, and I had to call three different times to have it addressed. While I appreciate the staff trying to help, I don’t feel it’s reasonable for a guest to repeatedly fix a maintenance issue during their stay. Given the inconvenience, I believe it would have been appropriate to offer some form of compensation or a small discount on the room. I just wanted to bring this to your attention so situations like this can be handled differently in the future. "

"The equipment in the fitness center was sub-par. The coffee in the lobby was often cold. but the breakfast was one of the best"

"Yes, all of the above! Thank you!"

"Staff great Little house keeping issue clealynrsd in bathroom by garbage can"

"The pool was not heated. The tv didn’t work and they made no attempt to fix it. Good breakfast. Friendly staff. "

"Staff refused to allow my wife on the property were rude and the room had roaches and urine on the wall"