Khách sạn Khu dự trữ sinh quyển Maya

"Everything was great EXCEPT for the swimming pool. For whatever reason the pool was not cleaner or maintained. It was very dirty. The reason we were given was "not enough staff""

"Extraordinary location! Welcoming and helpful staff!"

"Readily accommodated a room change that had not been available when I booked. Very kind staff."

"Lovely staff, clean rooms, great food, nice pool. Overall a great property to stay at."

"Endroit merveilleux calme et apaisant. Nous y sommes allés avec 2 enfants de 10 et 12 ans qui ont beaucoup aimé également. Ils ont pu profiter du cadre"

"My suite was beautiful with a useful kitchenette and lovely lanai. "

"I had mixed feelings about my stay. While the hotel presents itself as a leading option in the area, I honestly expected better basic amenities. Some essential things were missing for example, there were no bed sheets provided in the room, which is something very simple but important. Another issue was with the shared showers in the common areas, where the water was constantly running hot and couldn’t be properly adjusted. This made the experience less comfortable than it should have...

"La alberca no era lo que esperaba "

"Hice mi reserva y pago por medio de la pagina. Cuando llegue al hotel, me indicaron que no trabajaban con niguna pagina se hoteles y que no tenian mi reserva. Al contactarme con Hotels.com para conentarle el caso me indican que no se pudieron contactar con el establecimiento por lo que no me podian hacer un reembolso. He usado muchas veces Hotels.com y es la primera vez que me pasa esto, lamentablemente una lección de $100 :("

"Great stay at a luxury hotel!"

"staff and location spectacular. Room was great. Because it is remote, it would be great if there was a small store where snacks (and perhaps ice cream) could be purchased. "

"Generar más aminedades "

"Loved it. Will definitely be back "

"Beautiful hotel in a perfect location. Room was nice, mostly clean (except for a large spattering of hair on the shower wall) and comfortable. Staff was extremely courteous and helpful and that always makes my experience somewhere extra special. Only real complaint is that I could never get anything to eat at the hotel despite its website advertising breakfast. Oh well. Not a huge deal because the hotel is a stone’s throw from plenty of places to eat. I’d definitely return here."

"Everything was good except my experiences with the restaurants. The one top, the staff were just talking with each other and they didn’t attend to me so I left after 10 minutes. I could understand if they were busy, but they were not. The restaurant below, I didn’t like the food. I tried twice and no I didn’t like it—my opinion only. Everything else was great. I hope the this was constructive. I took a picture of the staff persons standing around if you want me to send to you. "

"Hôtel récent ( 2 ieme etage non terminé d un côté )très propre piscine un peu froide assez près de l île de flores"

"Clean rooms, AC worked and good location."

"We had a very clean room on 3rd floor which had A/C. The staff were friendly. However the hot water did not work. "