Dear Dalva,We very much appreciate your comments regarding your stay at the Mercure Nelspruit. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pierre MeintjesGeneral ManagerMercure Nelspruit

Monsieur Bernard,Nous vous remercions pour vos commentaires suite à votre séjour à Mercure Nelspruit.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments lesmeilleursPierre MeintjesGeneral ManagerMercure Nelspruit

Dear Riette,Thank you for taking the time to tell us about your experience at the Mercure Nelspruit. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pierre MeintjesGeneral ManagerMercure Nelspruit

Thank You !!!RegardsAshley Mthembu

Dear Henry,We very much appreciate your comments regarding your stay at the Mercure Nelspruit. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pierre MeintjesGeneral ManagerMercure Nelspruit

Dear Jane, Thank you for taking the time to tell us about your experience at the Mercure Nelspruit. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I do appreciate that you have enjoyed your breafast. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pierre Meintjes General Manager Mercure Nelspruit

Dear Serio, Thank you so much for your fantastic review on our property. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre Meintjes General Manager Mercure Nelspruit

Monsieur Bernard, Nous vous remercions pour vos commentaires suite à votre séjour à Mercure Nelspruit. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Pierre Meintjes General Manager Mercure Nelspruit

Dear lANA, Thank you for taking the time to tell us about your experience at the Mercure Nelspruit. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pierre Meintjes Hotel Manager Mercure Hotel Nelspruit

Dear Sheri, We very much appreciate your comments regarding your stay at the Mercure Nelspruit. We are currently working on the issues you have mentioned and thank you for doing so. Please rest assured laundry service is now available at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre Meintjes General Manager Mercure Hotel Nelspruit

Dear AK, Thank you for taking the time to tell us about your experience at the Mercure Nelspruit Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pierre Meintjes General Manager Mercure Nelspruit

Dear Rego, We very much appreciate your comments regarding your stay at the Mercure Nelspruit. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre Meintjes General Manager Mercure Hotel Nelspruit

Dear Evin Thank you for taking the time to tell us about your experience at the Mercure Nelspruit Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. .Please contact me directly on H2918-GM@accor.com in order for us to rectify the problems you encountered - please advise on your room number and stay dates? In addition, we had a problem with our pool pump that has been fixed which solved the problem with the pool. Sincerely

Good Afternoon Thank you for taking the time to tell us about your experience at the Mercure Nelspruit Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely

Dear Ntombikhona Sethembile Khumalo We appreciate your comments regarding your stay at the Mercure Nelspruit Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. We apologise for the inconvenience you experienced on check in. We will address the issue and re-train the team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Nisha

Dear Tumisho, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Dear Plato, Thank you for taking the time to tell us about your experience at the Mercure Nelspruit Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karien Linde Rooms Division Manger Mercure Hotel Nelspruit

Dear Althea, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Karien Linde Rooms Division Manager Mercure Hotel Nelspruit

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Karien Linde Rooms Division Manager Mercure Hotel Nelspruit

Dear Sharon, Thank you for taking the time to tell us about your experience at the Mercure Nelspruit Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karien Linde Rooms Division Manager Mercure Hotel Nelspruit

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Karien Linde Rooms Division Manager Mercure Hotel Nelspruit

Dear Dennys, Thank you for taking the time to tell us about your experience at the Mercure Nelspruit Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karien Linde Rooms Division Manager Mercure Hotel Nelspruit

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Nelspruit Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Would you kindly advise which room you have stayed in, and your departure date? We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karien Linde Rooms Division Manager Mercure Hotel Nelspruit

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Karien Linde Rooms Division Manager Mercure Hotel Nelspruit

Dear Sherence, We very much appreciate your comments regarding your stay at the Mercure Nelspruit Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karien Linde Rooms Division Manager Mercure Hotel Nelspruit

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Karien Linde Rooms Division Manager Mercure Hotel Nelspruit