Khách sạn McHenry

"Needs update"

"We like the location because we have family living nearby and my kids love the pool. However, on this occasion, the pool gate was locked even though the posted sign's hours stated it would be open. We asked the manager/owner to come and unlock the gate - and he refused! He stated that he was too busy checking or cleaning a room on the second floor and did not want to take the time to walk downstairs and just unlock the pool gate. There were 3 adults - my father (a senior), my wife and I to...

"Well maintained. Breakfast was great and the pool was enjoyed by the entire family. Only thing upsetting was the fact that they charged us $25 dollars to check in at 2:00 pm. If the room is ready there is no cost involved in letting someone check in early to their room. I think this is just a form of gouging people. Other hotels allow this without being charged."

"Clean room, sofa beds inconsistent in different rooms. Pool leaves much to be desired. Great breakfast!"

"Great location"

"The room and property were clean. The staff was friendly and helpful. I will definitely stay there again."

"They gave me a room with extreme moisture issues, mold and mildew. The room was out of order and they put us in it anyway."

"the staff was super friendly and always welcoming"

"Clean rooms and the staff was very friendly"

"I accidentally put the wrong dates on our reservation and this is like day #4 at this property.The only Id I could find was the one with my married last name on it at the moment.so he held me up for at least 30 mins because he wouldn’t take my I.d with that last name by the way is still valid bc it didn’t match name on the reservation. So it took me 30 minutes to find my id with my maiden name on it so it would match the reservation.by the time I got Expedia on the phone it’s 12:00 so after I...

"the room was filthy it didn't have a Microwave the air conditioning unit was broken the floors were sweating because of the heat in the room"

"Water shut off mid shower, phones weren’t connected and when we called to tell them about it they said ok and hung up"

"I have been staying hotels or motels for more than two decades I have never thought that people would make a place like this and call it a hotel to scam people. I was traveling with children and as I was the only driver at a road trip I was exhausted, but I still kept driving because I would never sleep a dirty place full of bugs and half cigarettes my money was never returned and Expedia did not do better either in that situation if you read this much of my message expect bugs and no air...