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Makkah Clock Royal Tower, A Fairmont Hotel

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Luxury
5.0 star property
8.8

Excellent

Luxury family-friendly hotel near Great Mosque of Makkah

Located close to The Clock Towers and King Fahad Gate, Makkah Clock Royal Tower, A Fairmont Hotel provides an art gallery on-site, a shopping centre on-site and a coffee shop/cafe. Treat yourself to spa services, such as reflexology or a hot stone massage. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. In addition to a hair salon and a library, guests can connect to free WiFi in public areas, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Popular amenities

  • Spa
  • Air-conditioning
  • Gym
  • Business services
The current price is 6.012.649 ₫
7.260.273 ₫ total
includes taxes & fees
14 Jul - 15 Jul

Room options

Available filters for rooms
Showing 34 of 34 rooms

View all photos for Signature Suite, 2 Bedrooms (Kaaba)

A spacious living room with a sofa, coffee table, and dining table, large windows offering a city view, and a chandelier.

Signature Suite, 2 Bedrooms (Kaaba)

10.0 out of 10
Exceptional
(4 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (Haram)

A hotel room with a large bed, a desk with a chair, a television, and a lamp.

Deluxe Room, 1 King Bed (Haram)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds (Haram)

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Deluxe Twin Room, 2 Single Beds (Haram)

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Fairmont Gold, Twin Room, 2 Single Beds, City View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Twin Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Fairmont, Room, 1 King Bed, City View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont, Room, 1 King Bed, City View

8.4 out of 10
Very good
(28 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Triple Room, 3 Single Beds, City View

A hotel room with two beds, a desk, a chair, a TV, and a view of the mountains.

Triple Room, 3 Single Beds, City View

8.4 out of 10
Very good
(39 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds

View all photos for Fairmont, Twin Room, 2 Single Beds, City View

A person handing over a card to another person.

Fairmont, Twin Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Fairmont, Twin Room, Accessible, City View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont, Twin Room, Accessible, City View

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Fairmont Gold, Junior Suite, City View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Junior Suite, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Kaaba)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Junior Suite, 1 King Bed (Kaaba)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential suite Kaaba View

A hotel room with a dining area, a sofa, a TV, and a view of the city.

Presidential suite Kaaba View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Residential Suite Quad Haram Multiple Beds

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Residential Suite Quad Haram Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Suite, 1 King Bed (Residential - Kaaba)

A hotel room with a large bed, a desk, a chair, a television, and a view of a cityscape.

Suite, 1 King Bed (Residential - Kaaba)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Single Beds, City View (Residential)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Suite, 2 Single Beds, City View (Residential)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 2 Single Beds (Residential - Haram)

A hotel room with a flat-screen TV, two beds, a chair, a small table, and a window with a city view.

Suite, 2 Single Beds (Residential - Haram)

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 2 Single Beds (Residential - Kaaba)

A hotel room with two beds, a desk, a chair, and a view of the city.

Suite, 2 Single Beds (Residential - Kaaba)

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Signature Twin Room, 2 Single Beds (Kaaba)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Signature Twin Room, 2 Single Beds (Kaaba)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Studio, 2 Single Beds (Haram)

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Studio, 2 Single Beds (Haram)

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Studio, 2 Single Beds (Kaaba)

A hotel room with two beds, a desk, a chair, and a view of the city.

Studio, 2 Single Beds (Kaaba)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Studio, 2 Single Beds, City View

A hotel room with two beds, a desk, a chair, and a view of the city.

Studio, 2 Single Beds, City View

7.8 out of 10
Good
(13 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Signature Suite, 2 Bedrooms Haram View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Signature Suite, 2 Bedrooms Haram View

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 2 Single Sofa Beds

View all photos for Fairmont Gold, Junior Suite, Kaaba View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Junior Suite, Kaaba View

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold, Signature Suite, Haram View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Signature Suite, Haram View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 2 Single Sofa Beds

View all photos for Fairmont Gold, Signature Suite, Haram View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Signature Suite, Haram View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 2 Single Sofa Beds

View all photos for Fairmont Gold, Twin Room, 2 Twin Beds, Haram View

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Fairmont Gold, Twin Room, 2 Twin Beds, Haram View

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Fairmont Gold, Twin Room, 2 Single Beds

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Twin Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Fairmont Gold, Junior Suite, Haram

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Junior Suite, Haram

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Haram

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Junior Suite, Haram

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Residential Suite Haram

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Residential Suite Haram

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Fairmont Gold, Executive Suite, 1 King Bed with Sofa bed, City View

A hotel room with two beds, a desk, a TV, and a view of the city.

Fairmont Gold, Executive Suite, 1 King Bed with Sofa bed, City View

  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Royal Suite, Multiple Beds

A hotel room with a large window, a bed, a desk, a chair, and a round table.

Royal Suite, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Duplex, 2 Bedrooms (Haram)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Duplex, 2 Bedrooms (Haram)

  • Sleeps 6
  • 1 Double Bed

View all photos for Grand Suite, 1 King Bed with Sofa bed (Kaaba)

A hotel room with a large window, a bed, a desk, a chair, and a round table.

Grand Suite, 1 King Bed with Sofa bed (Kaaba)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Duplex (Suite Twin Kaaba)

A hotel room with two beds, a desk, a chair, and a view of the city.

Duplex (Suite Twin Kaaba)

  • Sleeps 4
  • 2 King Beds

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About the area

Located in Makkah City Center neighbourhood, Makkah Clock Royal Tower, A Fairmont Hotel is connected to a shopping centre. King Fahad Gate and Great Mosque of Makkah are notable landmarks, and travellers looking to shop may want to visit Makkah Mall. The Clock Towers and Faqih Mosque are two other places to visit that come recommended. Visit our Makkah travel guide
Map
King Abdul Aziz Endownment, Abraj Al Bait Complex PO Box 762, Makkah, 21955

What's nearby

  • A large mosque with two tall minarets and a spacious courtyard.
    Great Mosque of Makkah
    3 min walk - 0.3 km
  • A cityscape at dusk with illuminated skyscrapers and a prominent tower with a spire.
    The Clock Towers
    3 min walk - 0.3 km
  • A large crowd surrounding the Kaaba in a historic courtyard with modern buildings in the background.
    Kaaba
    5 min walk - 0.5 km
  • King Fahad Gate
    5 min walk - 0.5 km
  • Well of Zamzam
    7 min walk - 0.6 km

Getting around

  • Makkah Station
    11 min drive
  • Jeddah (JED-King Abdulaziz Intl.)
    72 min drive

Restaurants

  • Brew92
    5 min drive
  • Swiss Express
    4 min walk
  • Almsharf Lounge
    4 min walk
  • 95° Celsius
    3 min walk
  • مطعم الزهرة بولمان AlZahra PullMan ZamZam
    4 min walk

About this property

Makkah Clock Royal Tower, A Fairmont Hotel

  • Luxury family-friendly hotel near Great Mosque of Makkah
  • Located close to The Clock Towers and King Fahad Gate, Makkah Clock Royal Tower, A Fairmont Hotel provides an art gallery on-site, a shopping centre on-site and a coffee shop/cafe. Treat yourself to spa services, such as reflexology or a hot stone massage. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. In addition to a hair salon and a library, guests can connect to free WiFi in public areas, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
  • You'll also enjoy perks such as:
    • Limo/town car service, buffet breakfast (surcharge) and a porter/bellboy
    • Tour/ticket information, a 24-hour front desk and a ballroom
    • Wedding services, multilingual staff and free newspapers
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 1650 individually furnished rooms offer comforts, such as 24-hour room service and pillow menus, in addition to thoughtful touches, such as laptop-compatible safes and air conditioning.
  • More amenities include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with rainfall showers and designer toiletries
    • 32-inch HDTVs with satellite channels
    • Separate sitting areas, free infant beds and coffee/tea makers

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Globe – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 140 for adults and SAR 70 for children
  • 10 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Aja
  • Al Dar
  • Atyaf
  • Mazaq
  • The Grill

Things to do

  • Art gallery
  • Designer stores
  • Free children's club
  • Health club
  • Library
  • Shopping centre

Family friendly

  • Children's games
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (23,379 square foot of space)

Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 60 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches used
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
During Ramadan the property serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 250.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately SAR 140 for adults and from SAR 70 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Some water is reused through a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007336

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Frequently asked questions

Is Makkah Clock Royal Tower, A Fairmont Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Makkah Clock Royal Tower, A Fairmont Hotel?

As of 10 Jul 2026, prices found for a 1-night stay for 2 adults at Makkah Clock Royal Tower, A Fairmont Hotel on 14 Jul 2026 start from 6.012.649 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Makkah Clock Royal Tower, A Fairmont Hotel?

Makkah Clock Royal Tower, A Fairmont Hotel doesn't offer parking.

What time is check-in at Makkah Clock Royal Tower, A Fairmont Hotel?

Check-in begins at 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Makkah Clock Royal Tower, A Fairmont Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Makkah Clock Royal Tower, A Fairmont Hotel located?

This family-friendly Makkah hotel is located in the historical district, just steps away from Great Mosque of Makkah and The Clock Towers. Well of Zamzam and King Fahad Gate are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Makkah Clock Royal Tower, A Fairmont Hotel Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 720 out of 1006 reviews
Rating 8 - Good. 117 out of 1006 reviews
Rating 6 - Okay. 74 out of 1006 reviews
Rating 4 - Poor. 32 out of 1006 reviews
Rating 2 - Terrible. 63 out of 1006 reviews

Reviews

Verified

10/10 Excellent

Maqsood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is best
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Attia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s amazing place to stay in clean rooms excellent staff great breakfast and so close to haram mosque I recommend this property to all
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Menna Seraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel..great staff
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location! Family loved it. Bedrooms were beautiful and we got half board so the meals were soo good!
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

Abdiaziz

Liked: Cleanliness, staff & service, property conditions & facilities
Great for family
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

MOEEZ

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean, breakfast spread was excellent Very helpful staff. Excellent location
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Hunaidah

Liked: Cleanliness, property conditions & facilities
Great staff and very good accommodations
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Thomas Osei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

rakan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the Gold Floor in room 2604, and I can’t thank the team enough for making our stay so memorable. The service was exceptional from start to finish. The housekeeping team was amazing, and whenever we needed anything, it was delivered to our room in less than five minutes. The customer service was outstanding—everyone was welcoming, friendly, and always happy to help. Staying on the Gold Floor was an incredible experience for our family. We enjoyed complimentary service twice a day, along with breakfast and lunch, and the private elevator made access to the Haram very convenient. Everything we requested through room service was provided promptly. The hotel is only about a five-minute walk to the Haram, making it an excellent choice, especially for families visiting Makkah. I highly recommend staying here. It was truly a wonderful experience, and we will definitely be back.
Stayed 6 nights in Jul 2026
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay, spacious rooms, comfortable beds and amazing view of the Kaaba. Breakfast buffet had many options, highly recommended as you dont want to go out looking for food in the crowded food court. InshAllah will visit Makkah soon.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Tasmina

Liked: Cleanliness, staff & service, amenities
Clean rooms, quick service, good hospitality, food was okay
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are good and have haram and kaaba view available. Beds were comfortable and hotel is next to haram. ideal location if you don't want to travel long distances. Buffet breakfast was plentiful and lots of space available as well. overall a good experience and would rebook in future.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

osman

Liked: Cleanliness, amenities, property conditions & facilities
Awesome room and really comfortable bed. Food was also good!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Elham

Liked: Cleanliness, amenities, property conditions & facilities
Yes the hotel and room and view and restaurant were awesome I will be back again Thanks
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Ibrahim

Liked: Cleanliness, amenities, property conditions & facilities
Great place and outstanding staff, very convenient and memorable Many thanks to Nabil at Check-in who made it very convenient and seamless
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Adeel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, very clean, modern rooms. The VIP elevators alone make this an amazing place to stay. The Gold members / VIP members have their own elevators that take them straight to ground floor or back to their room without the hassle of going to lobby and multiple elevators. We skipped the breaks fast option, but we were offered discount of 120 riyal per person if we decided to add it all.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Zubair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing experience with them and all staff were very Courteous and treated well , properly nice and clean. I should recommend to my friend and family
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Hosay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to everything
Check in lobby
Lobby
On S2 - prayer area
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Omar

Liked: Cleanliness, amenities, property conditions & facilities
Exceptionally clean room and facility and welcoming staff. We loved our stay here.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ramzi

Liked: Cleanliness, amenities, property conditions & facilities
Staff are very welcoming ! Spotless rooms
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room with everything you need and such professional staff. Only thing to be wary of is the fact the lifts are really busy during prayer times so you need to factor in another 10/15 mins into your travel. We were on floor 8 city side so we could hear the beeping of coaches/cars at night.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

MOATH

Liked: Cleanliness, staff & service, amenities
Great room size, amazing holy view
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Mustapha

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, convenience in praying with the haram, view of Kaaba. Space was good. Very comfortable bed
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rimsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location to stay, it’s convenient, clean and everything is available. The staff are friendly and welcoming.
Stayed 4 nights in Oct 2025