Khu căn hộ tại Medway

"Some of the basics were not provided on our stay so really wasn't worth the money. Communication - didn't receive the check-in details by email as instructions said. The day before the stay I tried to contact the host multiple ways, including Hotels.com support x 2, with no luck. Eventually on the day of the stay I was told I would get the information at 12pm. At around 1pm I had not received the information so chased again. Was finally given the information at 2pm but was rudely told that...

"The property was not the standard I expect of Expedia. The heating was on a schedule such that at night the temperature in the house was around 6 degrees giving me a backache until I asked the owner to keep the temperature at a constant 23 degrees. There no toiletries provided till I asked the owner to provide them. There was only one bowl for porridge until I asked for more of the owner. It seems that Expedia did not ensure proper quality assessment with the owner. When I book through...

"Very good "

"The house is exactly as in the photos. Everything is very clean and has all the utensils for a great stay. The host is very kind and helped us with tips and everything we needed."

"Cool location and fantastic place to stay. "

"Our experience with this property was unacceptable from the start. When we arrived, the host had lost our reservation—we had to call them just to gain access. Once inside, we found the house in a filthy and unsafe state. A full bag of garbage sat on the kitchen floor, a dirty mattress leaned against the house, and a bottle full of cigarette butts was outside. The cleaner admitted, “Oh, I forgot to clean,” swapped out some sheets, and left. But the space remained unsanitary—greasy dishes, dusty...