Difficult to access, crowded and high stress lobby area. Unknown to us before we booked, Wi-Fi was in the “testing” phase aka did not work at all during our stay. One of our two showers had no hot water, and the other was unreliable — shifting between hot and cold constantly. We contacted the front desk about the water and were told someone would come up to fix it or they would move us to another room. Said they’d call us to settle it and never did. No one answers the phone at reception when we called. $200 for incidentals was a joke. We were told a note was put on our reservation for a late checkout. At regular checkout time two men entered our apartment and called out “reception” many times until I came out in my pajamas. Apologies were later made for that but it was unreasonable. We were told they had come in to move out all of the furniture from our rooms. Weird! Not in a central location, our room had a wonderful view of a construction site. Cheap furnishings, the lamp was peeling and led lights were falling down despite the place being almost brand new. No housekeeping. Reception is only open from 2-5pm. Not worth the price. I wouldn’t pay to stay there again. Seems like a scheme to make money until all units are rented out. Not a real hotel! I would have stayed almost anywhere else if I could have.