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Nhận xét về Melbourne Metropole Central

4 out of 5
Melbourne Metropole Central
44 Brunswick St, Fitzroy, VIC

Nhận xét

8,4

Rất tốt

Đánh giá 10 - Xuất sắc. 417/1003 nhận xét" "
Đánh giá 8 - Tốt. 414/1003 nhận xét" "
Đánh giá 6 - Được. 115/1003 nhận xét" "
Đánh giá 4 - Kém. 36/1003 nhận xét" "
Đánh giá 2 - Tồi. 21/1003 nhận xét" "

8,4/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

8,0/10

Tiện nghi, dịch vụ

8,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,6/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Jessica

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024
Guest Services trả lời vào 27/05/2024
Dear Jessica,Thank you for your positive rating. We're glad that you had a good experience with us and we look forward to providing you with an even better stay in the future.Safe travels and hope to see you again soon.Kind Regards,Guest Services,Melbourne Metropole Central

10/10 - Xuất sắc

Garrick

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A well located reasonably priced hotel in walking distance of town but with transport at the door.
Lưu trú 3 đêm vào Tháng 5, 2024
Guest Services trả lời vào 27/05/2024
Dear Garrick,Thank you for your wonderful review. We're pleased that you enjoyed our location and found the pricing reasonable. We hope to welcome you back soon.Kind Regards, Guest Services, Melbourne Metropole Central

10/10 - Xuất sắc

Louis

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
.
Lưu trú 1 đêm vào Tháng 5, 2024
Peter B trả lời vào 13/05/2024
Dear Louis,Thank you for the excellent rating on Expedia. We're thrilled to receive a 5 out of 5 from you! Your satisfaction is our top priority, and it's wonderful we met your expectations. We look forward to welcoming you back for another outstanding experience.Kind Regards, Guest Services

10/10 - Xuất sắc

John

Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Howard

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good value and central for our needs
Lưu trú 3 đêm vào Tháng 5, 2024
Peter B trả lời vào 13/05/2024
Dear Howard,Thank you for sharing your positive 5 out of 5 feedback. We are thrilled that you found our hotel to be of good value and conveniently located for your needs. We appreciate your high rating and look forward to your next visit!Kind Regards, Guest Services Melbourne Metropole Central

10/10 - Xuất sắc

Mitchell

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Peter B trả lời vào 13/05/2024
Dear Mitchell,Thank you for choosing to stay with us and for your high rating. We’re pleased to know that you found our courtyard quite nice and relaxing.Kind Regards, Guest Services Melbourne Metropole Central

10/10 - Xuất sắc

Paul

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Was super happy all round. Cheers
Lưu trú 1 đêm vào Tháng 4, 2024
Peter B trả lời vào 13/05/2024
Dear Paul,Thank you for your glowing review on Expedia and for choosing Melbourne Metropole Central. We are delighted that you were super happy with your overall experience. Your satisfaction is very important to us, and we look forward to welcoming you back soon for another great stay. Cheers!Kind Regards, Guest Services Melbourne Metropole Central

8/10 - Tốt

Max

Lưu trú 1 đêm vào Tháng 4, 2024
Peter B trả lời vào 29/04/2024
Dear Max,Thank you for choosing to stay with us during your visit. We appreciate your feedback and are pleased that you had a positive experience.We wish you safe travels to your next destination and look forward to welcoming you back in the future.Kind Regards,Guest ServicesMelbourne Metropole Central

6/10 - Được

Anthony

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Peter B trả lời vào 22/04/2024
Dear Anthony,Thank you for sharing your feedback. We're here to deliver a top-notch experience, so we're keen to learn how we might improve. We hope to have another opportunity to host you and deliver a five-star stay.Kind regards, Guest Services, Melbourne Metropole Central

10/10 - Xuất sắc

Robert

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The lady at reception was lovely. We will stay again. Balcony next time.
Lưu trú 2 đêm vào Tháng 4, 2024
Peter B trả lời vào 15/04/2024
Dear Robert,Thank you for your wonderful feedback and for highlighting the warm service provided by our reception team. We're thrilled that you're planning another stay with us—be sure to mention your preference for a balcony room, and we'll do our best to accommodate your request. We look forward to welcoming you back soon!Kind regards,Guest Services, Melbourne Metropole Central

10/10 - Xuất sắc

Peter

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fantastic staff. Check in was quick and easy. Room was very spacious and clean
Lưu trú 2 đêm vào Tháng 4, 2024
Peter B trả lời vào 15/04/2024
Dear Peter,We're overjoyed to receive your five-star review for Melbourne Metropole Central. Your praise for our staff and the ease of check-in is much appreciated. It's wonderful that the spaciousness and cleanliness of our rooms contributed to a fantastic experience.We look forward to the pleasure of hosting you again.Kind regards,Guest ServicesMelbourne Metropole Central

10/10 - Xuất sắc

Robert

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
the apartment was very nice and was all that we required for an overnight stay. Didn't fully utilize all the available services at metropole I had traveled to Melbourne for a hospital visit the next day. Highly recommend this accommodation venue.
Lưu trú 1 đêm vào Tháng 4, 2024
Peter B trả lời vào 15/04/2024
Dear Robert,Thank you for your kind words and for recommending Melbourne Metropole Central. We're glad that the apartment met all your needs for an overnight stay. It's great that our accommodation contributed positively to your visit to Melbourne.We wish you well and hope to serve you again under better circumstances.Kind regards,Guest ServicesMelbourne Metropole Central

10/10 - Xuất sắc

Lizzie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Having always takes such good care to pass on our room requests to more recent employees of The Metropole. He us never to bust to handle us with care” and it keeps up coming back to our “Melbourne home” for now 17 years! Thanks Gavin!
Lưu trú 2 đêm vào Tháng 4, 2024
Peter B trả lời vào 15/04/2024
Dear Lizzie,Thank you so much for your glowing review and for your loyalty to Melbourne Metropole Central over the years! We're thrilled to hear that Gavin has consistently ensured your stays are comfortable and that your room preferences are always considered. It's our pleasure to be your "Melbourne home," and we look forward to many more years of welcoming you back!Kind regards, Guest Services, Melbourne Metropole Central

8/10 - Tốt

Ray

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Nice stay
Lưu trú 4 đêm vào Tháng 4, 2024
Peter B trả lời vào 08/04/2024
Dear Ray,Thank you for sharing your feedback. We're pleased that you had a nice stay with us. Your comfort is our priority, and we're glad we could provide a pleasant experience.We wish you safe travels and hope to have the pleasure of your company again.Kind regards,Guest ServicesMelbourne Metropole Central

10/10 - Xuất sắc

Jennifer

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Parking included in price! Parking bay out front to check in! Staff all very pleasant!
Lưu trú 1 đêm vào Tháng 4, 2024
Peter B trả lời vào 08/04/2024
Dear Jennifer,Thank you for your feedback and for highlighting the convenient parking and our pleasant staff. We're pleased that these aspects contributed positively to your experience.We hope to see you again soon for another great stay!Kind regards, Guest Services

10/10 - Xuất sắc

Alyssa

Đi theo nhóm
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent staff! They made everything so easy.
Lưu trú 2 đêm vào Tháng 4, 2024
Peter B trả lời vào 08/04/2024
Dear Alyssa,Thank you for choosing Melbourne Metropole Central and for your kind words about our staff. We're thrilled that they made everything easy for you during your stay.We look forward to welcoming you back soon!Kind regards, Guest Services Melbourne Metropole Central

6/10 - Được

Caryl

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ
Property is in a good location. However it was grubby and for the price could do with a spruce up.
Lưu trú 2 đêm vào Tháng 3, 2024
Peter B trả lời vào 02/04/2024
Dear Caryl,Thank you for sharing your feedback. We appreciate you highlighting our convenient location. We apologise that the cleanliness and overall condition of the property didn't meet your expectations. Your comments will be shared with our maintenance team so that we can address the areas that need improvement. Kind regards, Guest ServicesMelbourne Metropole Central

8/10 - Tốt

Anna

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Safe place to stay
Lưu trú 3 đêm vào Tháng 3, 2024
Peter B trả lời vào 26/03/2024
Dear Anna,Thank you for sharing your experience at Melbourne Metropole Central. We're pleased you found our hotel to be a safe place during your stay. Ensuring the safety and comfort of our guests is a top priority, and it's rewarding to know that we've succeeded in making you feel secure.We hope you also had the chance to enjoy some of the other amenities and services we offer. Our team is dedicated to providing a welcoming and enjoyable experience for every guest.We appreciate your feedback and look forward to the opportunity to welcome you back in the future for another secure and pleasant stay.Kind regards, Guest Services, Melbourne Metropole Central

10/10 - Xuất sắc

Jeff

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff were friendly, rooms clean.
Lưu trú 1 đêm vào Tháng 3, 2024
Peter B trả lời vào 25/03/2024
Dear Jeff,Thank you for the fantastic review. We're committed to providing exceptional service and a comfortable environment, and it's rewarding to know we've achieved that for you. We look forward to the opportunity to welcome you back for another great stay in the future.Kind regards,Guest Services, Melbourne Metropole Central

10/10 - Xuất sắc

Christian

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Absolutely amazing place to stay with my girlfriend. A spa and a DOUBLE SHOWER!!!
Lưu trú 1 đêm vào Tháng 3, 2024
Peter B trả lời vào 25/03/2024
Dear Christian,We're very pleased that you and your girlfriend had an amazing stay at Melbourne Metropole Central! The spa and double shower are indeed guest favourites, and we're glad you enjoyed them. Thank you for the fantastic review.Wishing you both safe travels and many more wonderful experiences together. We hope to see you again soon!Kind regards,Guest ServicesMelbourne Metropole Central

10/10 - Xuất sắc

Chester

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is a great place to stay in Fitzroy. It's near lots of shops and restaurants, out of the main area so it's quiet. Rooms are spacious and clean. There's a nice inner courtyard and a pool too.
Lưu trú 2 đêm vào Tháng 3, 2024
Peter B trả lời vào 25/03/2024
Dear Chester,Thank you for sharing such a wonderful review! We're thrilled Melbourne Metropole Central was the perfect fit for your Fitzroy adventures, offering both tranquillity and proximity to the local scene. It's great you enjoyed our spacious, clean rooms, as well as the inner courtyard and pool. We look forward to your next visit, hopefully making it just as enjoyable, if not more!Kind regards,Guest Services, Melbourne Metropole Central

10/10 - Xuất sắc

Jennylyn

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Was amazing to stay there would highly recommend. Can’t wait for an excuse to go back to Melbourne and stay there again
Lưu trú 1 đêm vào Tháng 3, 2024
Peter B trả lời vào 02/04/2024
Dear Jennylyn,Thank you so much for the fantastic review! We're thrilled to hear that you had an amazing stay and would highly recommend us. It makes us happy to know that you're already looking forward to your next visit to Melbourne. We can't wait to welcome you back!Kind regards,Guest Services

8/10 - Tốt

Stephen

Thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 3, 2024
Peter B trả lời vào 18/03/2024
Dear Stephen,Thank you for choosing Melbourne Metropole Central and for sharing your feedback. We're pleased that your experience was positive overall, and we appreciate your four-star rating.Kind regards,Guest ServicesMelbourne Metropole Central

8/10 - Tốt

Satomi

Lưu trú 5 đêm vào Tháng 2, 2024
Peter B trả lời vào 25/03/2024
Dear Satomi,Thank you for your 4-star review for Melbourne Metropole Central! We're thrilled you enjoyed your stay. If there are any specific details or experiences that stood out, or if there's anything we can improve on for next time, we'd love to hear from you. We hope to welcome you back soon for another visit that hits the mark of perfection.Kind regards,Guest Services, Melbourne Metropole Central

8/10 - Tốt

HIROSHI

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
初めてのメルボルン出張で利用させて頂きました。 トラムの停留所が近く中心地に出るのも便利。 部屋は広く清潔です。 価格も高くなく素敵なホテルと思います。 ※ドライヤーと歯ブラシは有りません。
Lưu trú 2 đêm vào Tháng 2, 2024
Peter B trả lời vào 05/03/2024
Dear Hiroshi,Thank you for choosing to stay with us on your visit to Melbourne. We are delighted you had a positive experience.We are sorry to hear that the hotel did not provide you with a hair dryer and toothbrush. We will take this feedback into account and work to improve our amenities in the future.We hope you will consider staying with us again on your next visit to Melbourne.Kind Regards,Guest ServicesMelbourne Metropole Central

8/10 - Tốt

Ross

Lưu trú 1 đêm vào Tháng 2, 2024
Peter B trả lời vào 25/03/2024
Dear Ross,Thank you for your 4-star review! We're glad you had a positive experience and would love to know what you enjoyed most about your stay. If there are any improvements we could make to earn that perfect score next time, please don't hesitate to let us know. Your feedback is incredibly valuable to us as we continue to enhance our service and accommodations. We hope to have the pleasure of welcoming you back in the future for an even better stay.Kind regards,Guest Services

10/10 - Xuất sắc

MURRAY

Lưu trú 1 đêm vào Tháng 2, 2024
Dirk. Hotel Manager trả lời vào 03/03/2024
Thank you so much for your review, we look forward to seeing you again soon.

8/10 - Tốt

Annette

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The 3 rooms should have been together as we were staying as family not on separate floors.
Lưu trú 3 đêm vào Tháng 2, 2024
Dirk. Hotel Manager trả lời vào 03/03/2024
Hi, we completely understand your concerns. However, being at capacity in our occupancy, limits are ability to change rooming allocations. We always endeavour to fulfil any guest request, whenever possible.

8/10 - Tốt

Brian

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location and access to local services/dining.
Lưu trú 1 đêm vào Tháng 2, 2024
Dirk. Hotel Manager trả lời vào 03/03/2024
Thank you so much for your review, we look forward to seeing you again soon.

10/10 - Xuất sắc

Julie

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very centrally located
Lưu trú 1 đêm vào Tháng 2, 2024
Dirk. Hotel Manager trả lời vào 03/03/2024
Thank you so much for your review, we look forward to seeing you again soon.

10/10 - Xuất sắc

Sophie-Lee

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I love everything about this place especially the location
Lưu trú 4 đêm vào Tháng 2, 2024
Peter B trả lời vào 28/02/2024
Dear Sophie-Lee,It's fantastic you loved everything about your stay. It sounds like you made the most of being in the heart of it all! We hope your adventures in and around Melbourne were memorable. Looking forward to welcoming you back for another wonderful experience. Don't forget to pack a sense of adventure for your next visit!Kind regards,Guest Services, Melbourne Metropole Central

10/10 - Xuất sắc

Kristyn

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The team were lovely upon check in, explained where a few things were around the area. Was only there for a night. Had everything I needed in the room.
Lưu trú 1 đêm vào Tháng 2, 2024
Peter B trả lời vào 28/02/2024
Dear Kristyn,It's wonderful that our team made a great impression on you upon check-in and were able to guide you to a few local gems around the area. We're glad that, even if it was just for a night, you found everything you needed in your room. It sounds like your stay was both comfortable and convenient! We hope the next time you're here, it's for a bit longer, so you can explore even more of what the area has to offer. Remember, there's always something new to discover!Kind regards,Guest Services

8/10 - Tốt

Judy

Lưu trú 1 đêm vào Tháng 2, 2024
Peter B trả lời vào 25/03/2024
Dear Judy,Thank you for your review. We're glad you had a positive experience and would love to hear more about what you enjoyed during your stay. Your insights are valuable to us in ensuring we continue to provide excellent service.We hope your future travels are just as pleasant, and we look forward to welcoming you back.Kind regards,Guest ServicesPerth Ascot Central Apartment Hotel

10/10 - Xuất sắc

Louise

Lưu trú 2 đêm vào Tháng 2, 2024
Peter B trả lời vào 28/02/2024
Dear Louise,Wow, a perfect score! Thank you so much for the top rating. We're thrilled you had such a fantastic experience at Melbourne Metropole Central. It sounds like we hit the mark in making your stay memorable. We'd love to know what stood out for you, and we're already looking forward to your next visit. Remember, there's always something new and exciting waiting for you here.Kind regards,Guest Services, Melbourne Metropole Central

8/10 - Tốt

Peter

Lưu trú 1 đêm vào Tháng 2, 2024
Peter B trả lời vào 28/02/2024
Dear Peter,Thank you for choosing to stay with us and for giving us a high rating. We are happy that you had a pleasant stay and that you liked our hotel. We appreciate your feedback and we will use it to improve our service and facilities. We hope you had a great time in Melbourne and we hope to see you again soon.Kind regards,Guest ServicesMelbourne Metropole Central

8/10 - Tốt

Karen

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was close to the event. Parking included. Staff friendly and accomodating. Not the first time we have stayed wont be the last.
Lưu trú 2 đêm vào Tháng 2, 2024
Peter B trả lời vào 28/02/2024
Dear Karen,Thank you for choosing to stay with us again. It's fantastic that our proximity to your event, the inclusion of parking, and our friendly staff all contributed to a positive experience. Your loyalty means the world to us, and we're excited about welcoming you back in the future. Until then, travel safely!Kind regards,Guest Services, Melbourne Metropole Central

8/10 - Tốt

Robyn

Helpful staff prior and during stay. Property tidy but a bit tired. Few areas needed more attention re cleaning eg: crockery and showers. Not enough crockery for number staying. But overall comfortable place to stay and nice swimming pool.
Lưu trú 1 đêm vào Tháng 2, 2024
Peter B trả lời vào 28/02/2024
Dear Robyn,Thank you for choosing to stay with us at Melbourne Metropole Central and for sharing your feedback. It's good that you found our staff helpful and the property comfortable.Your comments regarding the cleanliness and the crockery have been noted. Please accept our apologies for any inconvenience caused. Your feedback is valuable and will be used to improve our services.We're glad that you enjoyed the swimming pool and we hope to welcome you back in the future. Travel safely!Kind regards,Guest ServicesMelbourne Metropole Central

8/10 - Tốt

Karen

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Room was a bit outdated but clean.
Lưu trú 1 đêm vào Tháng 2, 2024
Peter B trả lời vào 28/02/2024
Dear Karen,Thank you for taking the time to share your feedback after your stay at Melbourne Metropole Central. We are delighted you found your room clean, even though it didn't meet your expectations in terms of decor. Looking forward to welcoming you back, hopefully with updates that enhance your next visit.Kind regards,Guest Services, Melbourne Metropole Central

10/10 - Xuất sắc

John

Lưu trú 7 đêm vào Tháng 1, 2024
Peter B trả lời vào 13/02/2024
Dear John,Thank you for awarding Melbourne Metropole Central a perfect score! We're thrilled to know your stay with us was nothing short of excellent. If there were any highlights or particular aspects of your stay that stood out, we'd love to hear more about them. We're looking forward to the pleasure of hosting you again. Until then, safe travels!Kind regards,Guest Services, Melbourne Metropole Central.

6/10 - Được

Edward

Đi cùng bạn đồng hành
Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Check in was almost a take it or leave attitude. “Your room is over there and on the 2nd floor. The lift looked like something they bought second hand from Noah’s Ark. The shower head was floppy and would not stay up. The rooms were not serviced at all during our stay. All in all not a hotel I would return to.
Lưu trú 3 đêm vào Tháng 2, 2024
Peter B trả lời vào 13/02/2024
Dear Edward,Thank you for choosing to stay with us and for sharing your feedback. We're sorry to hear about your experiences. We understand these aspects impacted your stay and we're sorry for any inconvenience caused.We value your feedback as it helps us improve our services and facilities. We hope to have the opportunity to welcome you back after making the necessary improvements.Kind regards,Guest ServicesMelbourne Metropole Central

6/10 - Được

Anthony

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
I recently stayed at the Melbourne Metropole hotel and wanted to share my experience. The staff was accommodating, allowing a late checkout, and were very friendly. The room was well-equipped with useful amenities like a dishwasher, washing machine, and a double shower, which was great for a family stay. On the downside, there were some issues with dirty dishes in the cupboard, noise from people in the pool area at 3 am, flat and thin pillows, black mould in the showers, and my wife mentioned her pillow smelled bad, suggesting a need for washing the actual pillows. However, the hotel had a large swimming pool, free underground car parking, and a fantastic location near Treasury Gardens and the State Library, where we attended a wedding. Considering the reasonable price, I can't complain too much, but I would rate it 3/5 stars. Despite the cons, I would still consider staying again in the future.
Lưu trú 2 đêm vào Tháng 2, 2024
Peter B trả lời vào 13/02/2024
Dear Anthony,Thank you for taking the time to share your detailed feedback about your recent stay. It's great to hear that our staff's friendliness and accommodating nature, alongside the late checkout, added positively to your experience. We're also glad that the room's amenities, such as the dishwasher, washing machine, and double shower, were beneficial for your family's stay.However, we are genuinely sorry for the concerns you've raised. These issues are not reflective of our standards, and we are taking immediate steps to address them to ensure a more enjoyable and comfortable environment for our guests.We look forward to the opportunity to welcome you back and aim for a higher rating by improving on the areas you've highlighted.Kind regards,Guest Services, Melbourne Metropole Central.

8/10 - Tốt

robert

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Motel was great tram right out the front would be awesome if the restaurant was open on the premises
Lưu trú 1 đêm vào Tháng 2, 2024
Peter B trả lời vào 13/02/2024
Dear Robert,Thank you for choosing to stay with us and for your positive review. We're delighted that you found us great and appreciated the convenient tram access.We understand your wish for an open restaurant on the premises. Your feedback is valuable and we will take it into consideration as we strive to improve our guest experience.Safe travels to your next destination.Kind regards,Guest ServicesMelbourne Metropole Central

8/10 - Tốt

jeanette

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Peter B trả lời vào 13/02/2024
Dear Jeanette,Thank you for your generous rating of Melbourne Metropole Central. It's great to see that you had a positive experience with us. If there are specific areas you feel could enhance our service or amenities for a perfect 10/10 experience, we would be eager to hear your suggestions. We hope to have the pleasure of welcoming you back in the future for an even more satisfying stay.Kind regards,Guest Services, Melbourne Metropole Central.

8/10 - Tốt

Adrian

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Quiet and clean. Staff very helpful
Lưu trú 3 đêm vào Tháng 1, 2024
PeterB trả lời vào 31/01/2024
Dear Adrian,Thank you for choosing to stay with us and for your positive feedback. We're glad that you found our property quiet and clean, and our staff helpful. We hope to welcome you back to Melbourne Metropole Central in the future. Safe travels to your next destination!Kind regards,Guest ServicesMelbourne Metropole Central

8/10 - Tốt

Robert

Lưu trú 6 đêm vào Tháng 1, 2024
Peter B trả lời vào 25/03/2024
Dear Robert,Thank you for the positive rating on Expedia. We're glad that your experience was largely satisfying. If there's anything specific that stood out or any areas we can improve, please let us know. Your feedback is essential to us.We hope to have the pleasure of welcoming you back in the future.Kind regards,Guest ServicesPerth Ascot Central Apartment Hotel

8/10 - Tốt

Leia

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location, great facilities and fabulous staff. Easy checkin and checkout process. Great value for money, will definitely return when staying inn Melbourne again.
Lưu trú 1 đêm vào Tháng 1, 2024
PeterB trả lời vào 31/01/2024
Dear Leia,Thank you for choosing to stay with us and for your positive feedback. We're thrilled that you appreciated our location, facilities, and staff. It's wonderful that you found the check-in and check-out process easy, and felt that we offered great value for money.We're delighted that you're considering returning for your future stays in Melbourne and we look forward to welcoming you back. Safe travels to your next destination!Kind regards,Guest ServicesMelbourne Metropole Central

10/10 - Xuất sắc

Elizabeth

Lưu trú 2 đêm vào Tháng 1, 2024
PeterB trả lời vào 31/01/2024
Dear Elizabeth,Wow, a 10 out of 10 rating – that's fantastic! We're thrilled that your experience with us was so positive. If there were particular aspects of your stay that stood out, we'd love to know so we can keep doing what works well. Your feedback is invaluable. We hope your travels bring you back our way soon for another memorable visit.Kind regards,Guest Services, Melbourne Metropole Central

10/10 - Xuất sắc

Robert

Lưu trú 3 đêm vào Tháng 1, 2024
PeterB trả lời vào 31/01/2024
Dear Robert,Thank you for the fantastic 5 out of 5 rating on Expedia! We're over the moon that your stay met your expectations in every way. If there's anything specific that made your stay special or areas we can further excel in, your feedback is most welcome. We look forward to the opportunity to host you again in the future. Safe travels and see you soon!Kind regards,Guest Services

8/10 - Tốt

Michelle

A lovely oasis in a busy city
Lưu trú 1 đêm vào Tháng 1, 2024
PeterB trả lời vào 22/01/2024
Dear Michelle,Thank you for choosing to stay with us. We're delighted you found our place to be a lovely oasis in the busy city. Your satisfaction is our top priority. Travel safely to your next destination and we look forward to welcoming you back.Kind regards,Guest ServicesMelbourne Metropole Central

10/10 - Xuất sắc

Louise

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is a great place to stay for those wanting to explore all that groovy Fitzroy has to offer
Lưu trú 1 đêm vào Tháng 1, 2024
PeterB trả lời vào 22/01/2024
Dear Louise,It's a joy that you had a great stay while exploring the groovy Fitzroy area! Your enthusiasm for the location of is much appreciated and we're thrilled to be a part of your Melbourne adventure.Looking forward to your next visit, and we wish you a safe journey to wherever your travels take you next.Kind regards, Guest Services, Melbourne Metropole Central