Dear Vojo, Thank you for your feedback, we are delighted you had an enjoyable stay. Regards Rebecca

Dear Paulette, Thank you for taking the time to provide positive feedback after your stay regarding our friendly staff. We hope you will visit again in the near future. Regards Rebecca Hotel Operations

Hi Karen, Thank you for your rating of 10/10. We hope to see you soon at the Mercure Portsea for another enjoyable stay. Regards Rebecca

Dear Sandra, Thank you for taking the time to provide feedback from your recent stay with us, I am sorry to hear you were unhappy with some aspects. The standard room type selected does not provide a room with a view over the course. It has an outside courtyard area which has a brush fence for added privacy. The superior room type offers a view over the golf course for your reference. We hope you will visit us again in the future.Regards, Rebecca Pancic Hotel Operations Manager

Hi Betty, Thank you for your feedback. We were delighted to hear you enjoyed all aspects of your stay. We look forward to welcoming you again to the Mercure Portsea. Regards Rebecca Hotel Operations

Dear Cristina, Thank you for your review and feedback. We hope you will visit again in the near future. Regards, Rebecca PancicHotel Operations

Dear Salvatore, Thank you for your review. We are delighted you had a very enjoyable experience at the Mercure Portsea and we hope you will visit again soon.

Thank you for your feedback Heather, we were delighted to hear you enjoyed your stay with us and hope you will visit again soon.

Dear Michael, Thank you for choosing to stay with us at the Mercure Portsea. We were delighted to hear you found the accommodation clean and comfortable. Our superior rooms offer amazing views over the golf course, please keep this in mind should you return. We do hope you will visit us again. Regards, Rebecca PancicHotel Operations

Dear Marie, Thank you for your feedback. I was delighted to hear you were impressed with our staff. We hope you will visit us again for another stay in the future. Regards, Rebecca Hotel Operations

Murray, Thank you for your feedback, we hope to see you back visiting with us again soon. Regards, Rebecca Hotel Operations Manager

Hi Matthew, Thank you for your review. We were delighted to read you found the Mercure Portsea comfortable and quiet and hope you will visit us again soon. Regards Rebecca PancicHotel Operations Manager

Thank you Michael for your review, we are delighted to see you had an enjoyable stay at the Mercure Portsea and hope you will visit with us again soon.Regards, Rebecca Pancic Hotel Operations Manager

Anthony, Thank you for your review, we are delighted you found the Mercure Portsea clean and great value. We hope you will visit us again soon. Regards, Rebecca PancicHotel Operations Manager

Dear Peter, Thank you for your comments. We are can arrange a grazing platter as an option for in room dining and beverages can also be pre-purchased. A mini bar service is also available on demand. We are pleased to hear you liked the tranquillity of our venue. We hope you will visit us again soon. Regards Rebecca Pancic Hotel Operations Manager

Dear John, Thank you for your review, we are delighted your stay was exceptional. We hope you will visit us again soon for another enjoyable stay. Regards, Rebecca PancicHotel Operations Manager

Dear Garry, Thank you for your positive review and feedback. I was delighted to hear the customer service by our staff was fantastic. We look forward to seeing you again at the Mercure Portsea in the near future. Regards Rebecca Pancic Hotel Operations Manager

Thank you Mary for your review of 10/10! We hope you will visit again soon. Regards Rebecca Hotel Operations Manager

Thank you for sharing your feedback, we are delighted to hear you had an enjoyable stay. We look forward to welcoming you again to the Mercure Portsea.

Dear Melanie, I am sorry that your experience did not meet your expectations; please allow me to express my apologies. We take your feedback seriously, please note our carpets are scheduled to be cleaned and new soft furnishings have been recently purchased. I am pleased to hear you enjoyed the complimentary movies on demand.Kind Regards, Rebecca Pancic Hotel Operations Manager

Dear Jean, Thank you for your feedback, we hope you will visit us again soon. Regards, Rebecca Pancic Hotel Operations Manager

Dear Natalie, I am sorry the lift was not working during your stay. We do appreciate your feedback and hope you will give us another opportunity to serve you in the future. Regards Rebecca Hotel Operations

Thank you for your positive comments on your recent stay with us. We do hope you will visit us again in the future for another pleasant stay. Regards, Rebecca Hotel Operations Manager

Hi Richard, Thank you for your feedback, we love our location and the view over looking the course too! We hope you will visit again soon. Regards Rebecca Pancic Hotel Operations Manager