Khách sạn Melchor de Mencos

"Everything was great EXCEPT for the swimming pool. For whatever reason the pool was not cleaner or maintained. It was very dirty. The reason we were given was "not enough staff""

"Extraordinary location! Welcoming and helpful staff!"

"Readily accommodated a room change that had not been available when I booked. Very kind staff."

"My suite was beautiful with a useful kitchenette and lovely lanai. "

"I had mixed feelings about my stay. While the hotel presents itself as a leading option in the area, I honestly expected better basic amenities. Some essential things were missing for example, there were no bed sheets provided in the room, which is something very simple but important. Another issue was with the shared showers in the common areas, where the water was constantly running hot and couldn’t be properly adjusted. This made the experience less comfortable than it should have...

"Endroit merveilleux calme et apaisant. Nous y sommes allés avec 2 enfants de 10 et 12 ans qui ont beaucoup aimé également. Ils ont pu profiter du cadre"

"Hice mi reserva y pago por medio de la pagina. Cuando llegue al hotel, me indicaron que no trabajaban con niguna pagina se hoteles y que no tenian mi reserva. Al contactarme con Hotels.com para conentarle el caso me indican que no se pudieron contactar con el establecimiento por lo que no me podian hacer un reembolso. He usado muchas veces Hotels.com y es la primera vez que me pasa esto, lamentablemente una lección de $100 :("