Khách sạn gần Bệnh viện Memorial West tại Pembroke Pines

"The staff is always amazing, and the cleanliness is perfection."

"Proximity to Miami Open was great"

"Non"

"charged me $ 171.93 without authorization,"

"It was good."

"The rooms were spacious and clean. The staff is incredibly friendly and very helpful. They responded to our requests right away and made sure to greet us every time we entered the property. The pool is small, but there are nice tables outside on a patio for breakfast and working. The breakfast was typical for a hotel breakfast- adequate variety and decent quality."

"Room was clean , staff was very helpful "

"Perfect stay "

"This property was once a gem, but it has been run down. Very disappointed to find out the pool had been closed and we were never allowed near it. The chairs around the pool were ripped and rotting, a lock on the gate indicated it had been closed for a while, despite there being water in it. Being further from the airport than expected, also threw us for a loop, as a taxi cost way too much. No airport or port shuttles either."

"Excelente servicio "

"Very good "

"All satisfactory "

"Yes..everything was great"

"The hotel was remodeled not long ago, yet kept the old furniture, the bed was in bad shape, same as the chair in the room, overall a low rating"

"Ok room. Not very friendly front desk staff. "

"Everything was great except they were supposed to send up someone to fix the 2ndary door lock but no one showed up. Room 308 inside lock needs fixing!"

"Gorgeous "

"We only stayed one night pre-cruise, and this hotel mostly met our needs. Our check in was quick and friendly. I also really liked the cucumber citrus water available near the front desk. The breakfast had good variety and was plentiful. Our room was ok, however we could never get hot water in the sink or shower. When we inquired, we were told the faucets may be backward, but we tried each way several times to no avail. I ended up microwaving water to wash my face and took a cold shower. I would...

"Rating: 5/5 Stars ⭐⭐⭐⭐⭐ ​I recently stayed at the Sonesta Miami Lakes, and while the property itself is lovely, it was the leadership and the staff that truly made my experience phenomenal. ​Specifically, I want to highlight Sergio, the Manager. In the hospitality industry, things don't always go perfectly, but you can tell the quality of a hotel by how they handle "mishaps." When a few unexpected issues arose during my stay, Sergio didn't hide in a back office—he was right there on the...