Khách sạn Mentor-on-the-Lake

"Perfect for a night’s stay on the way home."

"The property does not have a front desk again, you have to call a number and front desk agent will come down to check you in. Our room kind of had a mixture smell of BO and something else. The hallways smelled like vaping cigarettes. The bathroom sink drain would not stay open to drain but we were able to fix the lever our selves. I made a mistake looking under the bed sheet and the master cover was filthy gross, which made my skin itch. I hope I don’t make a mistake again at reserving at...

"It was very quaint and clean. The staff was so friendly and very sweet!!! We will definitely be back!!!"

"The staff was very helpful and courteous. There were a couple issues with cleanliness of the room (ex. Dirty comforter on the bed, dirty bathroom sink) but overall, I would stay here again. The best part is the pool area. There is a basketball court, a fire pit and an area with a grill. Very nice for a budget hotel."

"The cafe was excellent food "

"Very nice staff"

"Everything in the room was well maintained the hotel was excellent and the breakfast was excellent"

"We arrived at the hotel and found that the hotel was closed! No notification! There was a note on door to contact another hotel. Called the number they said that the hotel was taking care of some of the banquets but we're not dealing with reservations for rooms. The thrid party company that handled the reservation was unaware of the hotel being closed. They did get us a different hotel near by and said if the cost was more they would cover the different. Very stressful situation."

"Decent stay, bed was comfort."

"We booked this hotel on Expedia and paid in full, but the clerk who checked us in charged us $300 for the stay even though it was pre-paid. The hotel’s computer system was so slow that it was a very frustrating experience trying to get the staff to fix their mistake. Additionally, the beds were both so uncomfortable that I slept three hours of the night in my car to avoid the horrible, uncomfortable bed. This was a sorry hotel stay and I will not be back."

"This was our second time staying at this hotel because we really liked it. However, this stay was a disappointing experience. The front desk assigned us a connecting room, and the guests next door had a large group of people. They kept talking loudly until midnight, which made it impossible for us to sleep. We called the front desk for help, but it seemed like no one was able to assist us."