10/10 - Xuất sắc
Priya
Đi cùng gia đình và trẻ nhỏ
18/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The Raffles Maldives, wow! I cannot even think of where to start.
If you are looking for surface level service please look elsewhere, the staff here are without a doubt faultless. We visited with our 9 month old baby and the team could not be more accommodating from the minute we met the airport butler at Male Airport through to departure back home.
We had a small issue with check in when we arrived in our Water Villa where our baby’s cot wasn’t ready but the team were quick to resolve this with the resort manager on hand.
Our whole experience was detail led by the whole team and we couldn’t be more thankful for our butler Yasru. He was the cherry on top for us and our baby and helped us to meet all the needs we had in mind even if weather didn’t permit! No request was ever too small or too big for these guys ❤️
I would personally like to thank the resort manager Yoges for adhering to all of our requirements, our amazing butler Yasru for his unbeatable service, the whole of the food and beverage team for not only making every food and drink request imaginable possible for us but also our baby (she ate like a queen every day!) but in particular Abdul and Manku for their warm and loving nature throughout every meal towards our baby - we were able to enjoy all of our meals knowing that she would be entertained and in safe arms if she went for a walk. The team really wanted us to enjoy our meals which was a welcome relief!
Our room maid made sure every morning and every eve
Priya
Lưu trú 3 đêm vào Tháng 2, 2024