Khách sạn Merna

"Parking was very easy. Staff were great. Carpet in the room was tired and has seen better days. Don’t count on breakfast if you are watching your carbs or gluten. "

"Great staff, nice rooms, close to airport "

"Our room had a weird smell, like a stinky guest was in the room before us. The mattresses were unbelievably hard and so uncomfortable. "

"Property was OK but over priced and the staff was terrible . Manager Wanda was rude and even called the police to have us removed . We paid for a room with a single king bed and was given 2 doubles. When I complained or asked for a credit to ny bill she refused because I purchased through a 3rd party (Expedia) . Also kids were in the hall ways screaming and yelling . If you book through a 3rd party the hotel says you can be treated like a 2nd class citizen . "

"It was clean and bed was ok but soooo old and in need of upgrading! The “theme” is vintage, but furniture, carpet, bathroom fixtures/ vanities are really old, in a not cool- vintage kind of way. Also only 2 elevators for a very large hotel!"

"Friendly staff"

"Did not use the. Gym, staff appeared “ non accommodating” Requested printed copies of my bill stated since paid via Expedia , they would issue a copy. Requested copy of form from hotel indicating that I had paid $100 dollars for incidentals again stated would send me a copy via email.Clerk didn’t ask for email address, I gave him my email address and requested that I receive a copy!!"

"Hotel was in a good location with good restaurants nearby. The room was very nice and the bedding was comfortable. Everything was great!"

"Most of the amenities they advertised were shut down, no bar, no pool, ice machines didnt work. Didnt have enough food for breakfast. "

"Very nice staff, good coffee, clean spacious room "

"Clean. Nice locations "

"NA"

"Bathroom door lock was not working. Break fast was not good. Room and property cleanness are not up to the mark. Swimming pool is not working. Staffs are Ok "

"Dated and old rooms. Peeling paint, bubling drywall. Patched and unpainted walls. Breakfast was barely existent and woeful. Not what one would expext for a $100.00 plus room.Wake up Red Roof Inns. Yes we like value but this one failed. 1st room smelled of cat urine and quilt was stained. Poor conditions overall. "

"Gym bad pool hot tube dirty"

"The room looked clean, but it wasn’t clean. Moved the chair and there was dirt in the corner. The shower curtain was dirty at the bottom, there was only one towel and the hand towel was stained with spots in Expedia. It is advertise as pets were free and there was a full breakfast. This was not true. The charge for pets is $25 each and breakfast was coffee which was horribleand some dry cereal. False advertising I would not recommend this place to anyone."

"It was a decent experience. Day staff seems annoyed. Night staff was excellent...courteous and professional."

"I’m not even sure where to begin. The entire hotel had a strong, unpleasant odor—apparently coming from other rooms, but honestly, the whole place smelled the same. We booked a king room but were given a room with one double bed… and the other bed completely missing. Don’t worry though—they thoughtfully left the headboard behind, which really tied the empty space together. Naturally, we were a little concerned about why a bed had been removed in the first place. After requesting a different...

"Arrived at 6:30pm, no one was working at the desk. Rang both bells, tried this for about 20 minutes. Finally another guest wandered by and mentioned that I might need to check-in at the hotel next door. The entire lobby smells of smoke or weed. Oddly the room did not. The room, however, has seen little to no maintenance or care. Opened the door and the light didn't work. When I did find a working light, I wished I hadn't. The walls were stained and peeling. Bits of dirt/debris on the...