Search Chalets in Merthyr Vale

"Place was dirty and old "

"Room was clean enough, although when we went to use the bathroom someone had already used it without flushing !! "

"Decent stay that you can expect from a hotel based in the city centre, the room size was small for a family of 4, booked it for the pool only to realise that it was extremely busy when we wanted to use it and had to wait to get in. "

"Easy to access hotel, great facilities, 3 min walk from train station, taxi service 3 min walk, very clean and tidy hotel, very friendly staff"

"Beautiful hotel, spotless rooms, comfortable bed, wonderful staff. This was our second stay and once again, we did not want to leave! "

"Hotel was perfect. As with most city centre Hotels parking is limited"

"Excellent location being so close to Cardiff Bay and free parking as hotel guest is nice. You can tell the property is quite dated though and could do with some upgrades to rooms. Our air con did not seem to be working or not strong enough so that could be an improvement. Didn't try the restaurant but the bar area seemed nice and relaxing to sit and lounge."

"Second time I’ve stayed here this year. Everyone’s always friendly and helpful good quality rooms for a good price and even got upgraded on our first stay. Will definitely be returning "

"Room was tiny. False advertisement suggesting there is a work desk. I wrote my request in advance that I need a room with a work desk. This was not acknowledged and on my arrival the reception team apologised as none of their room have a work desk. There is a subtle smell of stinking foot in the room, not overpowering but not pleasant. Price is the only saving grace of the hotel. Am very disappointed with the false advertisement. "