Castles in Metropolitan Borough of Sefton

"Great hotel"

"The Resident was very comfortable and convinient. The room was in perfect condition and staff was friendly. The only slightly uncomfortable thing is that they don’t have a kitchen, si they don’t offer breakfast. But there are a lot of options in the area. "

"Very nice hotel in a great location. Excellent service."

"Very nice hotel.Will stay again.Its a city hotel so yes the drinks are expensive. Paid £25 for breakfast but it was topnotch. Spa is expensive at £50 for 2 hours. However I went off-peak at 08.00 for £30 which is a bit better. Had 2 requests while there. One for Decaf T-bags and another as we needed toilet rolls. Both requests were met with delivery to room within 10 mins. Excellent service. The whole experience was first class. Thank you"

"Just sitting in the, gardens shilling out so peaceful."

"Great hotel, friendly staff, spotless comfortable room with great choice of breakfast. Lots of car parks around it and only short walk to the city centre. "

"Communal stairs in need of a hoover , cups were all dirty inside and when we asked for another one for the third person that cup had all dried sugar in the bottom . The bathroom had been updated but the rest of the room was run down , wallpaper hanging off and trouble locking and unlocking the door . Games room had 3 things working and the rest broken. Didn’t have breakfast so I couldn’t review on that . Bed was good. "

"Hello. Just to let you know we had an amazing stay at your hotel. Perfect for families with children. Food was lovely and a very friendly staff members. Our room was perfect! Miss a larsen "

"The staff in every section were fantastic, Cheerful, helpful and very polite. Food was cooked to perfection, Breakfast had plenty of choice and would cook extra things for you if they had it. For us, a couple in our 70's it was absolutely 100% perfection and if we come back to Chester again we will certainly be staying here."