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Sheraton Maria Isabel Mexico City Reforma

4.0 star property
A tranquil retreat in Mexico City's vibrant center where travelers can enjoy spa treatments, relax by the outdoor pool, and recharge between adventures

Choose dates to view prices

Sheraton Mexico City Maria Isabel Hotel offers a break from urban exploration. Guests value the helpful staff, grocery store, and on-site shopping. The garden is peaceful, and the sauna, steam room, massage services, and 24-hour health club offer relaxation.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
The current price is 3.750.265 ₫
4.481.566 ₫ total
includes taxes & fees
3 Apr - 4 Apr

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Classic Room, 1 King Bed, Tower

Classic Room, 1 King Bed, Tower | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(105 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
Private bathroom
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Tower

Classic Room, 2 Double Beds, Tower | Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Double Beds, Tower

9.0 out of 10
Wonderful
(153 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
Private bathroom
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
Private bathroom
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Tower

Deluxe Room, 1 Queen Bed, Tower | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, Tower

8.4 out of 10
Very good
(43 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
Private bathroom
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Tower

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Tower

9.2 out of 10
Wonderful
(34 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
Private bathroom
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (View)

Lounge

Deluxe Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
Private bathroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds (View)

9.4 out of 10
Exceptional
(30 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
Private bathroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Lounge

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
Private bathroom
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Lounge

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
Private bathroom
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Lounge

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
Private bathroom
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
Private bathroom
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living area | 32-inch flat-screen TV with satellite channels, TV

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Private bathroom
Eco-friendly toiletries
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Private bathroom
Eco-friendly toiletries
  • 55 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner | Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom, Corner

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Private bathroom
Eco-friendly toiletries
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

Sofitel Mexico City Reforma

Reforma
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
9.6 out of 10, Exceptional, 963 reviews
The price is 12.443.703 ₫
14.870.226 ₫ total
includes taxes & fees
29 Mar - 30 Mar
Sofitel Mexico City Reforma
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About the area

Located in Reforma, a neighbourhood in Mexico City, Sheraton Maria Isabel Mexico City Reforma is near a metro station. Chapultepec Castle and National Museum of Anthropology are cultural highlights, and some of the area's notable landmarks include Diana the Huntress Fountain and Angel of Independence Monument. Don't miss out on a visit to Floating Gardens of Xochimilco. Guests love the hotel's location for the sightseeing. Visit our Mexico City travel guide
Map
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500

What's nearby

  • The Angel of Independence in Mexico City
    Angel of Independence Monument
    2 min walk - 0.2 km
  • Paseo de La Reforma avenue and Angel of Independence Monument - Mexico City, Mexico
    Paseo de la Reforma
    2 min walk - 0.2 km
  • The Cibeles fountain in Mexico City is an exact replica of the Cibeles fountain that is located in the Plaza de Cibeles in Madrid, Spain
    Cibeles Fountain
    12 min walk - 1.0 km
  • U.S. Embassy
    2 min walk - 0.2 km
  • Reforma 222
    9 min walk - 0.8 km

Getting around

  • Mexico City Buenavista Station
    5 min drive
  • Insurgentes Station
    12 min walk
  • Benito Juarez International Airport (MEX)
    22 min drive

Restaurants

  • Sheraton Executive Lounge
    2 min walk
  • Starbucks
    4 min walk
  • Shake Shack
    1 min walk
  • Prime Steak Club
    1 min walk
  • Starbucks
    3 min walk

About this property

Sheraton Maria Isabel Mexico City Reforma

Upscale hotel near U.S. Embassy
Located close to Angel of Independence Monument and British Embassy, Sheraton Maria Isabel Mexico City Reforma provides a corner/local shop, a terrace and shopping on-site. For some rest and relaxation, visit the sauna or steam room, and indulge in a body treatment, a manicure/pedicure or a deep-tissue massage. Fitness classes are offered at the 24-hour health club; the property also has a coffee shop/cafe, a garden and a hair salon. In-room WiFi (surcharge) is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • An outdoor pool
  • Buffet breakfast (surcharge), tennis courts and valet parking (surcharge)
  • A round-trip airport shuttle (surcharge), an electric car charging station and express check-out
  • A gift shop, concierge services and a lift
  • Guest reviews say great things about the helpful staff and location
Room features
All 756 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches such as air conditioning and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch flat-screen TVs with premium channels
  • Recycling, coffee/tea makers and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: WiFi (MXN 199 per night)
  • Available in some public areas: WiFi (MXN 199 per night)

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (MXN 200 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 460 for adults and MXN 230 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour health club
  • Fitness classes
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 100 per pet, per stay, plus a one-off cleaning fee of MXN 1300
Service animals are welcome, and are exempt from fees
1 total (up to 18 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 460 for adults and from MXN 230 for children
  • Fee for in-room wireless Internet: MXN 199 per night (rates may vary)
  • Fee for wireless Internet in public areas: MXN 199 per night (rates may vary)
  • Airport shuttle fee: MXN 1242.00 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: MXN 200 per day
  • Pet fee: MXN 100 per pet, per stay plus a one-off MXN 1300 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Isabel Sheraton
Maria Sheraton
Sheraton Isabel
Sheraton Isabel Maria
Sheraton Maria
Sheraton Maria Isabel Hotel
Sheraton Maria Isabel Hotel & Towers
Sheraton Maria Isabel Hotel & Towers Mexico City
Sheraton Maria Isabel Towers
Sheraton Maria Isabel Towers Mexico City
Sheraton Mexico City Maria Isabel Hotel
Sheraton Mexico City Maria Isabel
Sheraton Maria Isabel
Mexico City Sheraton
Sheraton Mexico City Maria Isabel Hotel Hotel
Sheraton Mexico City Maria Isabel Hotel Mexico City
Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City

Frequently asked questions

Does Sheraton Maria Isabel Mexico City Reforma have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sheraton Maria Isabel Mexico City Reforma?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Sheraton Maria Isabel Mexico City Reforma on 3 Apr 2026 start from 3.750.265 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Maria Isabel Mexico City Reforma pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 18 kg per pet. There's a fee of MXN 100 per pet, per stay. A cleaning fee of MXN 1300 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Sheraton Maria Isabel Mexico City Reforma?

Valet parking is available for MXN 200 per day.

What time is check-in at Sheraton Maria Isabel Mexico City Reforma?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sheraton Maria Isabel Mexico City Reforma?

Checkout is at noon. Late check-out is available for a fee.

Does Sheraton Maria Isabel Mexico City Reforma provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 1242.00 per vehicle applies.

Where is Sheraton Maria Isabel Mexico City Reforma located?

Located in Reforma, this hotel is steps away from U.S. Embassy and Angel of Independence Monument. British Embassy and Diana the Huntress Fountain are also within 10 minutes. Insurgentes Station is 12 minutes by foot and Sevilla Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Maria Isabel Mexico City Reforma Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1637 out of 2245 reviews
Rating 8 - Good. 338 out of 2245 reviews
Rating 6 - Okay. 146 out of 2245 reviews
Rating 4 - Poor. 57 out of 2245 reviews
Rating 2 - Terrible. 67 out of 2245 reviews

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff and food was great.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ligia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and location!
Stayed 4 nights in Oct 2025

8/10 Good

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and nice staff. Great location!
Stayed 6 nights in Jan 2026

10/10 Excellent

Marianela

Clean room , nice staff, excellent location
Stayed 4 nights in Jan 2026

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place, with Great People
Stayed 1 night in Jan 2026

10/10 Excellent

Muneshwarie

Liked: Cleanliness, staff & service
Wonderful staff, they made the trip great. They gave recommendations on places to visit, always friendly and helpful
Stayed 14 nights in Dec 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, breakfast waiters always very friendly great service, every staff member always very polite
Stayed 2 nights in Dec 2025

10/10 Excellent

MARIA

Liked: Cleanliness, amenities, property conditions & facilities
Staff excellent clean rooms
Stayed 2 nights in Dec 2025

10/10 Excellent

Luis

Everything was amazing service room nas location was excellent. Only thing was the lady at the door was
Stayed 3 nights in Jan 2026

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the costumer service. Great breakfast
Stayed 2 nights in Dec 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel. Convenient location and close to many places.
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, safe hotel, amazing staff, and clean and comfy rooms.
Stayed 5 nights in Sep 2025

10/10 Excellent

Dwight

Staff, security of facility, and the concierge help
Stayed 7 nights in Jan 2026

10/10 Excellent

Imelda

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location to stay in Mexico City!
Stayed 4 nights in Sep 2025

10/10 Excellent

Kitty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and location is the best
Stayed 5 nights in Aug 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice staff. Although it is an old building it is very well kept. Very convenient location. Breakfast is excellent
Stayed 6 nights in Oct 2025

10/10 Excellent

MONICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet, clean
Stayed 1 night in Sep 2025

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities
Great friendly staff Clean and nice rooms I got one room with the perfect view Complimentary delicious breakfast Beautiful clean building very safe too Everything was really great but what makes it greater is the staff, Oscar the concierge was great and very helpful I would recommend and would stay here again !!!
Stayed 2 nights in Nov 2025

8/10 Good

Soon

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, and beds were comfortable with 4 good-quality pillows on each. Basic small bathrooms, but well-stocked with all the necessities.
Stayed 4 nights in Nov 2025

6/10 Okay

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family time

Breakfast was ok , clean room
Stayed 4 nights in Oct 2025

10/10 Excellent

Thomas

Staff location
Stayed 2 nights in Nov 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy staying at Sheraton Hotels, also liked the amenities at the gym and late night room service
Stayed 4 nights in Oct 2025

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness, friendly staff
Stayed 1 night in Sep 2025

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 2 nights in Dec 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people is very kind
Stayed 2 nights in Sep 2025