Hiên

Nhận xét về NYX Hotel Milan by Leonardo Hotels

4 out of 5
NYX Hotel Milan by Leonardo Hotels
Piazza IV Novembre 3, Milan

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 604/1006 nhận xét" "
Đánh giá 8 - Tốt. 293/1006 nhận xét" "
Đánh giá 6 - Được. 60/1006 nhận xét" "
Đánh giá 4 - Kém. 32/1006 nhận xét" "
Đánh giá 2 - Tồi. 17/1006 nhận xét" "

9,4/10

Sạch sẽ

9,0/10

Nhân viên & dịch vụ

9,0/10

Tiện nghi, dịch vụ

9,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,6/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Gary, palm beach gardens

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location near train station to everywhere! Staff very helpful at all times. Limited dining options; small pours of wine.
Lưu trú 5 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Jorge Antonio

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Buen hotel muy cómodo y la cercanía de la estación de tren
Lưu trú 2 đêm vào Tháng 5, 2024

8/10 - Tốt

ARNALDO SANCHEZ

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It a convenient hotel. Staff not very friendly. It is an ok hotel
Lưu trú 3 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

CHUN TZEN, Singapore

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Really easy access with stone throw away from Milano Centrale. Good option if one intended to visit city outside of Milan by train. Only problem is the concert nearby the station that going on until 10pm and the music and noises can be heard from inside the room. And if you need bus transfer to Malpensa airport, it's literally just opposite the hotel. Overall a pleasant stay and good choice for a basic hotel with minimal frills.
Lưu trú 4 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Fredes

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is very nice
Lưu trú 3 đêm vào Tháng 5, 2024
Alice trả lời vào 21/05/2024
Dear Fredes,It's delightful to hear that you had a positive experience at the Nyx Hotel Milan and found our establishment to be very nice. We strive to provide our guests with exceptional service and a comfortable stay. Your kind words are a testament to our efforts.We look forward to welcoming you back on your next visit.Best Regards,Alice-Guest Relation

10/10 - Xuất sắc

Emanuele

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
La struttura è ottima e il personale gentilissimo. Pulizia e comfort sono al top. Ottima la colazione.
Lưu trú 1 đêm vào Tháng 5, 2024
Alice trả lời vào 17/05/2024
Gentile Emanuele,È fantastico sapere che ha trovato la nostra posizione comoda e le nostre camere confortevoli durante il suo soggiorno al Nyx Hotel Milan. È nostra priorità garantire che i nostri ospiti si sentano come a casa e ci rincuora sapere che il nostro staff è stato determinante per raggiungere questo obiettivo.Ci auguriamo di avere il piacere di accoglierla nuovamente nel prossimo futuro.I nostri migliori saluti,Alice-Guest Relation

10/10 - Xuất sắc

Virginia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice hotel! Everything was perfect!
Lưu trú 1 đêm vào Tháng 5, 2024
Alice trả lời vào 17/05/2024
Dear Virginia,It's great to hear that you found our location convenient and our rooms comfortable during your stay at Nyx Hotel Milan. It's our priority to ensure our guests feel right at home, and it's heartening to know that our staff was instrumental in achieving this for you.We hope to have the pleasure of welcoming you back in the near future.Best wishes,Alice-Guest Relation

10/10 - Xuất sắc

Erica, Miami

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great staff and lovely room overlooking a small green area and Milan Centrale Station.
Lưu trú 1 đêm vào Tháng 5, 2024
Alice trả lời vào 13/05/2024
Dear Chih10,It's delightful to hear that you found our location to be convenient. At Nyx Hotel Milan, it is our constant endeavor to provide our guests with easy access to local amenities. We hope to welcome you back soon.Best Regards,Alice-Guest Relation

10/10 - Xuất sắc

Kazuhisa

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
駅から近く、飛行場に向かうバス停も近くてとても便利です。部屋も広く、1人1本ボトルの水が無料、冷蔵庫も何も入っておらず自由に使えました。少し歩きますが、スーパーが近くにあり便利ですた。朝食も良く、次回行く機会があったらまた利用したいです。
Lưu trú 3 đêm vào Tháng 5, 2024
Alice trả lời vào 13/05/2024
Dear Kazuhisa,It's delightful to hear that you found our location to be convenient. Your recognition of the proximity to the subway and the nearby DM supermarket is much appreciated. At Nyx Hotel Milan, it is our constant endeavor to provide our guests with easy access to local amenities. We hope to welcome you back soon.Best Regards,Alice-Guest Relation

10/10 - Xuất sắc

Aizhan

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 2 đêm vào Tháng 4, 2024
Alice trả lời vào 13/05/2024
Dear Aizhan,It's delightful to hear that you found our location to be convenient. At Nyx Hotel Milan, it is our constant endeavor to provide our guests with easy access to local amenities. We hope to welcome you back soon.Best Regards,Alice-Guest Relation

10/10 - Xuất sắc

Joel

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Across the street from Milano Centrale, very accessible and good staff service
Lưu trú 1 đêm vào Tháng 5, 2024
Alice trả lời vào 13/05/2024
Dear Joel,It's delightful to hear that you found our location to be convenient. At Nyx Hotel Milan, it is our constant endeavor to provide our guests with easy access to local amenities. We hope to welcome you back soon.Best Regards,Alice-Guest Relation

10/10 - Xuất sắc

Canh

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Newly renovated hotel room. Clean and closed to Milano Central Station, Metro system, and busses to Milan airports.
Lưu trú 1 đêm vào Tháng 5, 2024
Alice trả lời vào 13/05/2024
Dear Canh,Your positive rating of Nyx Hotel Milan is greatly appreciated. It's wonderful to see that you had a satisfactory experience with us. We constantly strive to ensure that our guests' stays are enjoyable, and your feedback is a valuable part of that process.We look forward to welcoming you back in the future.Best Regards,Alice-Guest Relation

10/10 - Xuất sắc

scarleth

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great experience
Lưu trú 3 đêm vào Tháng 5, 2024
Alice trả lời vào 13/05/2024
Dear Scarleth,Your positive rating of Nyx Hotel Milan is greatly appreciated. It's wonderful to see that you had a satisfactory experience with us. We constantly strive to ensure that our guests' stays are enjoyable, and your feedback is a valuable part of that process.We look forward to welcoming you back in the future.Best Regards,Alice-Guest Relation

8/10 - Tốt

Clarissa, Milford

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was very nice and kid friendly. The room was really small but I would stay again if I need to take the train to airport or other places.
Lưu trú 1 đêm vào Tháng 4, 2024
Alice trả lời vào 06/05/2024
Dear Clarissa,Your kind words about your stay at Nyx Hotel Milan are truly appreciated. We're delighted to hear that you found our hotel to be nice and accommodating for your children. Indeed, our location offers easy access to transport links such as the train to the airport, making it convenient for our guests.We understand that you found the room to be on the smaller side. We aim to create a cozy and comfortable environment, and we're pleased that this did not deter you from considering a future stay with us. We look forward to welcoming you back under more pleasant circumstances. Best Regards,Alice-Guest Relation

10/10 - Xuất sắc

Beatrice

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Alice trả lời vào 13/05/2024
Dear Beatrice,Your positive rating of Nyx Hotel Milan is greatly appreciated. It's wonderful to see that you had a satisfactory experience with us. We constantly strive to ensure that our guests' stays are enjoyable, and your feedback is a valuable part of that process.We look forward to welcoming you back in the future.Best Regards,Alice-Guest Relation

10/10 - Xuất sắc

cheryl

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
NYX is a beautiful hotel. Safe is friendly and helpful. Rooms great. All the amenities that you need. Close to train station. Would definitely stay there again.
Lưu trú 2 đêm vào Tháng 4, 2024
Alice trả lời vào 06/05/2024
Dear Cheryl,Your positive rating of Nyx Hotel Milan is greatly appreciated. It's wonderful to see that you had a satisfactory experience with us. We constantly strive to ensure that our guests' stays are enjoyable, and your feedback is a valuable part of that process.We look forward to welcoming you back in the future.Best Regards,Alice-Guest Relation

10/10 - Xuất sắc

Matthew

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This Hotel was well thought out super smart modern and clean only stayed one night but had a very relaxing time.
Lưu trú 1 đêm vào Tháng 4, 2024
Alice trả lời vào 06/05/2024
Dear Matthew,Your positive rating of Nyx Hotel Milan is greatly appreciated. It's wonderful to see that you had a satisfactory experience with us. We constantly strive to ensure that our guests' stays are enjoyable, and your feedback is a valuable part of that process.We look forward to welcoming you back in the future.Best Regards,Alice-Guest Relation

8/10 - Tốt

Karen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024
Alice trả lời vào 06/05/2024
Dear Karen,Your positive rating of Nyx Hotel Milan is greatly appreciated. It's wonderful to see that you had a satisfactory experience with us. We constantly strive to ensure that our guests' stays are enjoyable, and your feedback is a valuable part of that process.We look forward to welcoming you back in the future.Best Regards,Alice-Guest Relation

10/10 - Xuất sắc

Housein

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
Alice trả lời vào 02/05/2024
Dear Housein,It is heartwarming to read about your experience at Nyx Hotel Milan. Our team prides itself in ensuring that every guest has a comfortable and memorable stay. It sounds like we were able to achieve this during your visit. We look forward to welcoming you back on your next trip to Milan. Best regards, Alice-Guest Relation

10/10 - Xuất sắc

Smibin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice place to stay.. Walkable distance to main train station.
Lưu trú 1 đêm vào Tháng 4, 2024
Alice trả lời vào 02/05/2024
Dear Smibin,It is heartwarming to read about your experience at Nyx Hotel Milan. Our team prides itself in ensuring that every guest has a comfortable and memorable stay. It sounds like we were able to achieve this during your visit. We look forward to welcoming you back on your next trip to Milan. Best regards, Alice-Guest Relation

10/10 - Xuất sắc

Karl

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent room. Welcoming bottle of wine and cake. Pillow menu selection via QR code. If you need to stay close to central station, this is the place
Lưu trú 1 đêm vào Tháng 4, 2024
Alice trả lời vào 02/05/2024
Dear Karl,It is heartwarming to read about your experience at Nyx Hotel Milan. Our team prides itself in ensuring that every guest has a comfortable and memorable stay. It sounds like we were able to achieve this during your visit. We look forward to welcoming you back on your next trip to Milan. Best regards, Alice-Guest Relation

10/10 - Xuất sắc

Rebecca

Lovely hotel, very clean and staff were friendly.
Lưu trú 1 đêm vào Tháng 4, 2024
Alice trả lời vào 24/04/2024
Dear Rebecca,It is heartwarming to read about your experience at Nyx Hotel Milan. Our team prides itself in ensuring that every guest has a comfortable and memorable stay. It sounds like we were able to achieve this during your visit. We look forward to welcoming you back on your next trip to Milan. Best regards, Alice-Guest Relation

10/10 - Xuất sắc

Sih-Chiao

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The location is great. 2-3 minutes walk from Milan Central Station.
Lưu trú 1 đêm vào Tháng 4, 2024
Alice trả lời vào 24/04/2024
Dear Sih-Chiao,It is heartwarming to read about your experience at Nyx Hotel Milan. Our team prides itself in ensuring that every guest has a comfortable and memorable stay. It sounds like we were able to achieve this during your visit. We look forward to welcoming you back on your next trip to Milan. Best regards, Alice-Guest Relation

8/10 - Tốt

OLUWAKEMI

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Spent two nights and it was a good. The rooms were rather small and the pillows not so soft and comfy. I rate the breakfast 10/10 because of the options available on the menu
Lưu trú 2 đêm vào Tháng 4, 2024
Alice trả lời vào 11/04/2024
Dear Oluwakemi,It's fantastic to hear that you enjoyed your stay at Nyx Hotel Milan and especially appreciated our breakfast options. We take pride in providing a diverse menu to cater to all our guests' tastes.We understand that comfort is essential for a gratifying experience, and we regret hearing that you found the pillows not to your preference. We strive to ensure that all aspects of our guests' stay are satisfactory and your feedback is invaluable to us.We look forward to the opportunity to welcome you back for another enjoyable stay.Best regards,Alice-Guest Relation

8/10 - Tốt

FUMIE

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ
Lưu trú 2 đêm vào Tháng 4, 2024
Alice trả lời vào 11/04/2024
Dear FUMIE,Your rating is highly appreciated. It is always a pleasure to see our guests show satisfaction in their stay. We strive for excellence at Nyx Hotel Milan and your feedback aids us in that endeavor. Please know that your input is valuable to us. Kind regards,Alice-Guest Relation

8/10 - Tốt

Fabiana, Brooklyn

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very convenient near train station
Lưu trú 2 đêm vào Tháng 3, 2024
Alice trả lời vào 11/04/2024
Dear Fabiana,It's a pleasure to hear that you found our location convenient. We strategically position Nyx Hotel Milan to ensure optimal accessibility to important places such as the train station for our guests. Your positive rating is much appreciated and it motivates us to continue providing the best service to all our guests. We look forward to having you stay with us again in the future.Best Regards,Alice-Guest Relation

10/10 - Xuất sắc

German

Lưu trú 1 đêm vào Tháng 4, 2024
Alice trả lời vào 02/05/2024
Dear German,It is heartwarming to read about your experience at Nyx Hotel Milan. Our team prides itself in ensuring that every guest has a comfortable and memorable stay. It sounds like we were able to achieve this during your visit. We look forward to welcoming you back on your next trip to Milan. Best regards, Alice-Guest Relation

10/10 - Xuất sắc

Kate

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A lovely stay and close to train station with great transport links to and fro the airports and really nice restaurants. Also walkable to some other areas. Will definitely stay here again when visiting Milan
Lưu trú 1 đêm vào Tháng 3, 2024
Alice trả lời vào 11/04/2024
Dear Kate,It's a pleasure to hear that you had a lovely stay at our Nyx Hotel Milan. We indeed pride ourselves on our convenient location, with easy access to transportation and gastronomic delights. We're thrilled that you found this to be beneficial during your visit.We're also delighted to know you found our location walkable to other interesting areas. Your intent to choose us again for your future visits to Milan is the highest compliment we could receive.Looking forward to welcoming you back soon.Kind Regards, Alice-Guest Relation

10/10 - Xuất sắc

Scott, Sulzbach-Rosenberg

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent hotel in a great location few steps from the central train station. Amazing staff and great atmosphere. Modern and fancy design is perfectly aligning with the spirit of Milan.
Lưu trú 2 đêm vào Tháng 3, 2024
Alice trả lời vào 11/04/2024
Dear Scott,Your wonderful feedback about our location, staff, and design truly brightens our day. It's delightful to hear that you have found Nyx Hotel Milan to be an excellent representation of the city's spirit. It's always a pleasure to serve guests like you who appreciate our modern and fancy design as well as our convenient location. We look forward to welcoming you back soon.Best Regards,Alice-Guest Relation

10/10 - Xuất sắc

Benedito

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
locatilzation is excelent
Lưu trú 3 đêm vào Tháng 3, 2024
Alice trả lời vào 11/04/2024
Dear Benedito,It's wonderful to know that you found our location excellent. At Nyx Hotel Milan, we strive to provide our guests with the best experience, and your positive rating is a testament to that. We look forward to welcoming you back in the near future.Best regards,Alice-Guest Relation

10/10 - Xuất sắc

Alessandro, New York

Lưu trú 3 đêm vào Tháng 3, 2024
Alice trả lời vào 24/04/2024
Dear Alessandro,Your perfect score has truly made our day at the Nyx Hotel Milan. We are delighted to know that we were able to provide an experience that met your expectations.Creating a comfortable and memorable stay for our guests is what we strive for and your feedback assures us that we are on the right track. Once again, thank you for your kind words. We look forward to welcoming you back at Nyx Hotel Milan in the future.Best regards,Alice-Guest Relation

8/10 - Tốt

FUMIE

Thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 3, 2024
Alice trả lời vào 11/04/2024
Dear Fumie,It's great to see your positive rating for Nyx Hotel Milan. We aim to provide a high-quality experience to all our guests, and it's satisfying to know we've met your expectations. We hope to have the pleasure of welcoming you back on your next visit to Milan.Best Regards,Alice-Guest Relation

10/10 - Xuất sắc

Erick, los reyes la paz

Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
La estación de trenes está a 3 min caminando, el botones súper atento, el hotel es grande y tiene muchas amenidades.
Lưu trú 1 đêm vào Tháng 3, 2024
Alice trả lời vào 11/04/2024
Dear Erick, It's truly a delight to hear about your 5-star experience at Nyx Hotel Milan. We're pleased to know that our location has added convenience to your stay, being in close proximity to the train station. Our bellboy will be thrilled to hear your praises - exceptional service is something we strive for and it's wonderful to know it's being noticed. We hope the amenities provided added to your comfort and enjoyment while staying with us. We look forward to welcoming you again in the future. Best Regards, Alice-Guest Relation

10/10 - Xuất sắc

Adriana

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 9 đêm vào Tháng 3, 2024
Alice trả lời vào 11/04/2024
Dear Adriana,Your excellent rating has truly made our day! At Nyx Hotel Milan, we aim to provide our guests with outstanding service and it's heartwarming to know we succeeded with you. Should you choose to stay with us again, know that we will strive to provide the same remarkable experience. Best Regards,Alice-Guest Relation

8/10 - Tốt

Sergio

Thích: Sạch sẽ
Lưu trú 5 đêm vào Tháng 3, 2024
Alice trả lời vào 11/04/2024
Dear Sergio,Your positive rating for the Nyx Hotel Milan is truly appreciated. It's delightful to know that your stay with us met your expectations to a great extent. Your support and satisfaction are our greatest motivators. We look forward to the privilege of hosting you again in the future, where we continue to strive for excellence in our service.Best regards,Alice-Guest Relation

8/10 - Tốt

Michael

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good hotel, conveniently located by the train station. This is a pro and con since that area isn’t the greatest and a bit of a walk from the main sights. I still recommend staying here since the staff and facilities are nice.
Lưu trú 2 đêm vào Tháng 3, 2024
Alice trả lời vào 11/04/2024
Dear Michael,It's delightful to hear that you found our location convenient and our facilities to your liking. The proximity to the train station is indeed a feature that many of our guests appreciate.We understand that the surrounding area and distance to the main sights may not be ideal for everyone. Your feedback is valuable to us as it helps us understand our guests' preferences better. Nevertheless, we're thrilled to hear that you would recommend Nyx Hotel Milan. Your compliments about our staff are greatly appreciated. We strive to provide excellent service to ensure our guests have a memorable stay.We look forward to welcoming you back in the near future.Best regards,Alice-Guest Relation

6/10 - Được

Giovanni

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Very loud music in the lobby and difficult to hear the receptionist. Some parts of the hotel are quite cold. Area around debatable and quite dodgy.
Lưu trú 1 đêm vào Tháng 3, 2024
Alice trả lời vào 17/04/2024
Dear Giovanni,We appreciate your valuable feedback regarding your recent stay at Nyx Hotel Milan. It's unfortunate to hear about the challenges you faced during your visit, particularly in regards to the noise in the lobby. At Nyx Hotel Milan, we always strive to provide a tranquil environment for our guests.In reference to the temperature, we aim to maintain a comfortable atmosphere throughout the hotel. We apologize if this was not your experience and we'll take your comments on board for consideration.As for the surrounding area, Nyx Hotel Milan is situated in a bustling district with a unique character. We understand this may not be to everyone's liking and we appreciate your perspective.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Kind regards,Alice-Guest Relation

10/10 - Xuất sắc

Jose

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great room and cleaning service. Very convenient to train station and metro.
Lưu trú 2 đêm vào Tháng 3, 2024
Alice trả lời vào 17/04/2024
Dear Jose ,It's a pleasure to hear that you consistently find our hotel to be satisfactory. We take great pride in maintaining the highest standards in all facets of our operation. Your recognition in regards to the staff, cleanliness, location, facilities, comfort, and value for money is highly appreciated. We are delighted that you find Hotel Nyx Milan to be a reliable choice for your stays. We look forward to hosting you on your next visit.Kind regards,Alice-Guest Relation

4/10 - Kém

Andreea

Đi cùng bạn đồng hành
Hotel is close to the train station which is helpful. Staff were nice enough and decent breakfast options. The rooms are small and the bed is very hard and uncomfortable.
Lưu trú 3 đêm vào Tháng 3, 2024
Alice trả lời vào 17/04/2024
Dear Andreea,We are grateful for your feedback regarding your recent stay at Nyx Hotel Milan. It's heartening to hear that you found our location convenient and our staff courteous. We strive to provide a seamless experience to all our guests, and your observations about the breakfast are appreciated.However, we regret to hear about your discomfort with the bed. Our aim is to provide an environment of utmost comfort and relaxation. We apologize if we fell short of your expectations in this regard.We value your feedback as it helps us to focus on what is important to our guests. We look forward to having the opportunity to welcome you back in the future for an improved experience. Warm regards,Alice-Guest Relation

8/10 - Tốt

Sebastian

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 5 đêm vào Tháng 3, 2024
Alice trả lời vào 17/04/2024
Dear Sebastian,It's heartening to read your review about your recent stay at Nyx Hotel Milan. We are thrilled that our staff, location, and cleanliness met your expectations excellently.We understand that you've rated the value for money and our facilities slightly lower. Your feedback is valuable to us as it helps us strive for continuous improvement. We aim to provide a premium experience that combines comfort, convenience, and value.We hope to have the opportunity to serve you again in the future. Thank you for choosing Nyx Hotel Milan. Warm regards.Alice-Guest Relation

10/10 - Xuất sắc

HEATZI GUADALUPE

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Los cuartos y el servicio excelentes
Lưu trú 1 đêm vào Tháng 3, 2024
Alice trả lời vào 27/03/2024
Dear Heatz Guadalupe,We are delighted to hear that you found our rooms and service excellent. Your satisfaction is our top priority and it's feedback like yours that encourages us to strive for excellence. Thank you for your wonderful comments. We look forward to welcoming you back to Nyx Hotel Milan. Best regards,Alice-Guest Relation

10/10 - Xuất sắc

Aileen

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very close to central train station and metro station. Clean and convenient. Free water and free WiFi. Typical Europe hotel room size equipped with new technology. Very pleased with my stay!
Lưu trú 3 đêm vào Tháng 3, 2024
Alice trả lời vào 20/03/2024
Dear Aileen,Thank you for choosing Nyx Hotel Milan for your stay. We are glad to hear that you had a positive experience with us. We look forward to welcoming you again on your next trip to Milan.Kind regards,Alice-Guest Relation

8/10 - Tốt

Shahram, Irvine

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good and clean Did the job
Lưu trú 1 đêm vào Tháng 12, 2023
Alice trả lời vào 18/03/2024
Dear Shahram,Thank you for sharing your experience at Nyx Hotel Milan. We are glad to hear that you found our hotel clean and that everything worked well during your stay. We hope to have the opportunity to welcome you back to our hotel in the near future. Kind regards,Alice-Guest Relation

10/10 - Xuất sắc

Reginald Lim Chee

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Bedroom and bathroom are clean. Staff are friendly, warm and patient. One particular staff I must send our special thanks to is Ohio at the hotel concierge. Ohio is professional, kind, warm, keen to help, patient and full of local knowledge. He provided valuable and clear local information and recommendations to us such as places to visit, how to get there, and things to avoid. He always made sure we would have a safe day out when we left the hotel each morning. Thank you Ohio.
Lưu trú 3 đêm vào Tháng 3, 2024
Sandra Foucher -GM trả lời vào 14/03/2024
Dear Reginald,We are so pleased to read that your stay at Nyx Hotel Milan was comfortable and to know that our team, especially Ohio, made a positive impression on you. Our staff indeed takes pride in offering warm, friendly, and professional service to our guests.We are also glad to know that you found our rooms clean . Cleanliness is a top priority for us, and we strive to maintain it to the highest standards.Your kind words and detailed review are greatly appreciated. We will surely pass on your compliments to Ohio and the rest of our team.We look forward to the opportunity of welcoming you back in the future.Thank youKind regards

10/10 - Xuất sắc

Brenda

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2024
Alice trả lời vào 18/03/2024
Dear Brenda,Thank you so much for giving us a perfect score of 5 out of 5. We are really happy that you had a positive experience at Nyx Hotel Milan. Your feedback is greatly appreciated and we look forward to welcoming you back in the near future.Kind regards,Alice-Guest Relation

10/10 - Xuất sắc

Naomi, Charlotte

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Exceptional staff especially Rachel. Also, the concierge guy was awesome. I don’t remember his name but he wore a hat. We stayed at this hotel due to my daughter’s wedding in Milan. Thank you
Lưu trú 7 đêm vào Tháng 2, 2024
Alice trả lời vào 18/03/2024
Dear Guest,We are pleased to know that our staff, especially Rachel, made your stay at Nyx Hotel Milan a memorable experience. The compliment to our concierge is equally appreciated.We are honored that you chose our hotel as your base for such a special event as your daughter's wedding. Your satisfaction is our priority and we are pleased to know that we were able to meet your expectations.We thank you for sharing your experience and look forward to welcoming you again in the future.Sincerely yours,Alice-Guest Relation

10/10 - Xuất sắc

Kenneth

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 5 đêm vào Tháng 2, 2024
Alice trả lời vào 07/03/2024
Dear Kenneth,Thank you for taking the time to rate us with a perfect score. It's wonderful to know that we were able to meet your expectations during your stay at Nyx Hotel Milan. We look forward to welcoming you back in the future.Best Regards,Alice-Guest Relation

10/10 - Xuất sắc

Ahmed

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was perfect. We enjoyed our stay.
Lưu trú 2 đêm vào Tháng 2, 2024
Alice trả lời vào 04/03/2024
Dear AhmedThank you for taking the time to share your positive experience with us. We are so pleased that you enjoyed your stay and that everything was perfect! It is our priority to ensure our guests have a pleasant experience and we look forward to hosting you again soon.Best RegardsAlice-Guest Relation

10/10 - Xuất sắc

Fran

Lưu trú 2 đêm vào Tháng 2, 2024
Alice trả lời vào 27/03/2024
Dear Fran,Thank you for your excellent rating and for choosing Nyx Hotel Milan. We're thrilled to know you had a wonderful experience with us. Your satisfaction is our priority and we're grateful for your feedback. We look forward to welcoming you back in the near future.Best Regards,Alice-Guest Relation

10/10 - Xuất sắc

JOSE

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Muy bien habitación, cama, baño. Limpieza. Desayuno buffet italiano con platos caliente, buena calidad y variedad.
Alice trả lời vào 29/02/2024
Dear JoseWe are very pleased that your experience at Nyx Hotel Milan was positive and that you enjoyed the quality of our room, bed, bathroom and cleanliness. It is a pleasure to read that you enjoyed our Italian buffet breakfast with hot dishes.We always aspire to provide excellent service and a memorable experience to our guests. Your review encourages us to continue in our commitment to quality.We thank you for your review and hope to have you as our guest again in the future.Sincerely yours,Alice-Guest Relation