2/10 - Tồi
Pankit Jaysukh
18/06/2025
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
BEWARE!
1. Check in: we were not informed well in advance that there was no access to the property until 3pm. I had come from outside with luggage. This meant that I had to be on the road waiting in the heat for almost 1.5 hours.
2. Poor service: on multiple days, the towels weren’t changed. The same one towel had to be used.
3. Poor communication: there was no way to reach out to the staff. I had to be outside for business during day time. At night, there was no staff and therefore no way to communicate my concerns. Plus, when I called through WhatsApp (their mode of communication) and sent messages, no one picked up or replied ever.
4. Bathroom: the shower area was horrible. Water clogs up and led to very bad shower experience. This is basic hygiene issue.
5. No internet: despite advertising WiFi, there was no internet connection on multiple days. I had very IMPORTANT task that needed to be done which didn’t happen. When I mentioned this to the staff downstairs, they first denied that there was any internet issue. Then they agreed but said that they couldn’t fix it over the weekend.
Pankit Jaysukh
Lưu trú 6 đêm vào Tháng 6, 2025