2/10 - Tồi
William
16/06/2025
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Absolutely horrible experience. As soon as we checked in we found the room to be extremely hot. The front desk said give it time. After two hours the room was still hot. I went to the front desk to see what we could do. One of the associates came back to the room to find the fan was not blowing and the room was hot. We went to dinner, so they could work on it. When we got back we were told they resolved it. The first night we slept with a room at 24.9c. We second day we were out on an all day trip so I was told they would look again. When we got back at 730pm they told us they had it good and it was cold when they checked an hour before. The room was 23.0c, went back to the desk and was told they could change my room but it would be the same. This was a suite with a hot tub and sauna in the room. These would have been nice if we could use them, but if you turned either on, or took a long hot shower the temp in the room would spike. Day three after speaking with the Manager and him arguing with me as to what a decent temp in the room is for sleeping, they changed us to an exec suite that was much cooler
William
Lưu trú 3 đêm vào Tháng 6, 2025