We are thrilled to hear you had a great stay and found all of the team to be great and helpful. We look forward to hosting your next visit to Minneapolis!

Hello James,Thank you for taking the time to submit a review of your stay. Based on your feedback, it looks like we did not meet your expectations. Please accept our apologies.Our team strives to create an excellent experience for every guest every time. If you would be willing to call our hotel directly, and ask to speak with our Assistant General Manager, we would welcome more detail so that we can address with our team how we might improve. Thank you

Thank you for the great review! We hope to see you again soon!

Thank you, Trisha. Hope you had a great time at the concert! We are happy to hear you had a great experience with our team members; and enjoyed our convenient location! Keep us in mind for your next Minneapolis adventure.

Thank you, April. Hope to see you again next time you are in Minneapolis!

Thank you, Dillan. Happy to see you had a great stay!

Thank you for the 5/5 rating! I hope we get to see you again soon.

Hello Elizabeth, Thank you for sharing your feedback. Please accept our sincere apology for the inconvenience caused by not having housekeeping services, and your overall experience. Our team strives to deliver an exceptional experience for every guest and clearly, we did not meet your expectations. We have shared your experience with our team members so that we can improve on our communication. If you would like to discuss further, please call our hotel directly and ask to speak with our General Manager. Thank you

Hi Kim,Thank you for sharing your experience with us. Our team strives to provide exceptional customer service to all of our guests. Happy to hear that Phillip made your stay extraordinary. We were thrilled to share your feedback with him. We look forward to welcoming you back!

Hello Duncan,Thank you for your feedback. Happy to hear you loved our convenient location. Please visit us again next time you are in Minneapolis. Thank you for staying with us!

Thank you, Duncan! Keep us in mind for a future visit to Minneapolis. Thank you

Thank you, Michael. Happy to share your feedback with our team. Thank you for choosing the Aloft Minneapolis. Please keep us in mind for future visits. Thank you

Hello Duane,Thank you for sharing your feedback! So happy to hear that you enjoyed your stay and our convenient location in the Mill District. Keep us in mind for future stays. Thank you!

Thank you for taking the time to rate your stay with us. I'm sorry to hear that we did not meet your expectations. Please feel free to contact our management team to discuss your experience.

Thank you, NataliWe are happy to hear you had an excellent stay. Please visit us again real soon!

Hello Misty,Thank you for the excellent feedback! So happy to hear you enjoyed our convenient location in the Mill District. Hope to see you again in the near future - thank you!

Thank you, Carli! So happy to hear you loved the hotel. I have shared your postive feedback with our housekeeping team - you made their day! Look forward to seeing you again soon!

Thank you, Michael. I sincerely apologize for any challenges with the lighting. Thank you for bringing this to our attention so we can review how we might improve. Hope you will give us another try - thank you!

Thank you, Pam. Happy to hear you had a great stay! Please come visit us again soon. There are so many great things to do in Minneapolis!

Thank you for your feedback. If you would like to share specifics feedback on what we could have done better, please call our hotel directly and speak with our Assistant General Manager.

Hello Kasi,Thank you for pointing out our great location! We are so happy to hear you enjoyed your stay and our staff took great care of you. Please stop by again real soon!

Hello, ReneeThank you for taking the time share your positive experience. We are so happy to hear you have found a home away from home while visiting your daughter. Our location is so convenient to the many Universities in Minneapolis. Thank you!

Hello Vasomnoleak,Thank you for sharing your experience with our team. We are so happy to hear that you had an amazing experience with us. Thank you!

Hi Michelle,Thank you for sharing your experience with us. Happy to hear you were able to enjoy our newly resurfaced pool and hot tub area. We are happy to share your feedback with our team as they strive to deliver on a positive experience for all guests. Hope to welcome you back in the future. Thank you!

Hi Kerry,Thank you for sharing your experience with us. I sincerely apologize for the inconvenience of items not being stocked properly and that you didn't enjoy your stay. We strive to create a positive experience for all guests, and we clearly fell short. If you would like to discuss further and/or if there is anything we can do to make it right, please call our hotel directly and ask for our GM. Thank you

Oh Hank! Thank you for sharing your experience with us. Makes us so happy to hear you enjoyed your room and shower. Both so important! Please come visit us next time you are in Minneapolis. Thank you

Hello Ayamba,We greatly appreciate your feedback - thank you! Happy to hear you enjoyed your guestroom, shower and our convenient location in the Mill District. Hope to welcome you back in the near future. Thank you

Thank you, Ericka! Happy to hear you enjoyed your stay and our staff took care of you! Please keep us in mind for your next Minneapolis adventure.

Thank you, Taylor for the awesome feedback! Happy to hear you enjoyed your stay. We look forward to seeing you again real soon!

Hello Oscar,Thank you for taking the time to complete a survey. We would greatly appreciate some specific feedback so we can address and make it right for you and future guests. If you would like to discuss further, please call our hotel directly and ask to speak with our General Manager. Thank you

Thank you, Leslie! We greatly appreciate your business and the glowing review. Look forward to welcoming you back real soon.

Hello Steven,Thank you for taking the time to share your positive feedback. We have shared your detailed review with Aree and team. Our team strives to exceed guest expectations and we are thrilled to hear that we did despite the challenges with the heater. Thank you for bringing it to our attention so our engineering team could fix the heater. Please keep us in mind for future stays in Minneapolis. Thank you!

Hello Jorge,Thank you for taking the time to complete this survey. We would welcome any additional feedback you may have to share if you would like to call the hotel directly and speak with our GM. We look forward to the opportunity to make it right. Thank you

Hello Teresa,Thank you for your feedback. We are very sorry to hear that your sleep was impacted by our downtown location. We do hope your overall stay went well. Thank you

Hello Zach,Thank you for sharing your experience with us. We sincerely apologize for any inconvenience and would welcome the chance to make it right. If you want to call the hotel directly and speak with our GM, we welcome some details as to what may have fell short. Thank you

Thank you, Jose! We are happy to hear you enjoyed our hotel and location. Hope to see you again!

Hello Dustin,Thank you for taking the time to share your feedback with us. We sincerely apologize for not exceeding your expectations and for the pool closure. We have finished our pool and hot tub re-surfacing project and would like to welcome you back for a future stay to enjoy the pool. Please call our GM directly and mention this stay / review. Thank you!

Thank you for your feedback. If you would like to share specifics feedback on what we could have done better, please call our hotel directly and speak with our Assistant General Manager.

Thank you for your feedback. If you would like to share specifics feedback on what we could have done better, please call our hotel directly and speak with our Assistant General Manager.

Catherine,Thank you for your feedback. If you would like to share specifics feedback on what we could have done better, please call our hotel directly and speak with our Assistant General Manager.