2/10 - Tồi
Crystal
Đi cùng gia đình
27/07/2025
Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The only thing this property had going was it's location and overall cleanliness. We were greeted 3-5 minutes after pushing the button, could hear the front desk associate on a personal call in the back. Booked 2 rooms for 2 nights; 1 room was already occupied when entering. Was first told they were fully booked and couldn't reassign rooms. After a call to the GM and a 30-45 minute wait, we received an "upgraded" room (from 2 doubles to 2 queens) free of charge. 1 room had no tv remote but they did provide one after being asked; the other room never connected to DirectTV and we were told it was due to the weather (our other room and neighboring rooms could watch TV though); notified front desk of this issue twice. No ice in ice machine. Wi-fi would connect but was so slow, it was useless. Continental breakfast has minimal options (toast, bread, plain begals, yogurt, cereal); no hot options and coffee canisters were empty. There is a mini fridge and microwave but no coffee pot in the rooms. Front desk couldn't print our receipt at check-in or check-out; has yet to be emailed as requested. The staff was polite though.
We don't recommend this hotel.
Crystal
Lưu trú 2 đêm vào Tháng 7, 2025