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Nhận xét về Hyatt Place Minneapolis Downtown

3 out of 5
Hyatt Place Minneapolis Downtown
425 South 7th Street, Minneapolis, MN

Nhận xét

8,4

Rất tốt

Đánh giá 10 - Xuất sắc. 856/1569 nhận xét" "
Đánh giá 8 - Tốt. 394/1569 nhận xét" "
Đánh giá 6 - Được. 153/1569 nhận xét" "
Đánh giá 4 - Kém. 82/1569 nhận xét" "
Đánh giá 2 - Tồi. 84/1569 nhận xét" "

8,8/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

8,4/10

Tiện nghi, dịch vụ

8,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,6/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

thuan

Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 8, 2022

8/10 - Tốt

Hikmat

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean and nice room, good breakfast available.
Lưu trú 3 đêm vào Tháng 2, 2024

10/10 - Xuất sắc

Jason

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024

2/10 - Tồi

Kimberly Chanel

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel was very disgusting, employees attitudes were even worst. Hotel room was dirty and filled with dust, trash bags were not inside of trash bags. We went out for hours and came back everything was still out of order and no new wash cloths or anything. Worst experience EVER!! We travel with Hyatt all the time, this will be our last. Do NOT!!!!! Recommend.
Lưu trú 2 đêm vào Tháng 5, 2024
Customer Service trả lời vào 29/05/2024
Kimberly,It is disheartening to hear about your recent experience. Cleanliness and exceptional service are top priorities, and it is regrettable that this stay did not meet your expectations. Your feedback about the room and service has been noted. We're committed to improving and hope that you might reconsider giving us another opportunity in the future. Safe travels.

8/10 - Tốt

Marco

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024
Customer Service trả lời vào 23/05/2024
Marco, thank you for your feedback. The team at Hyatt Place Minneapolis/Downtown is delighted to know that you had a pleasant stay. We're looking forward to welcoming you back in the future!

10/10 - Xuất sắc

Jarullah

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very quiet and clean place. The staff and management were great and helpful.
Lưu trú 1 đêm vào Tháng 5, 2024
Customer Service trả lời vào 21/05/2024
Jarullah, thank you for your wonderful feedback! The entire team at Hyatt Place Minneapolis/Downtown is delighted to hear that you enjoyed a peaceful and clean environment. It is especially rewarding to know our team members left a positive impression. We're looking forward to welcoming you back!

10/10 - Xuất sắc

Janice

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024
Customer Service trả lời vào 18/05/2024
Janice, thank you for your feedback! We're delighted you had a wonderful experience at Hyatt Place Minneapolis/Downtown. Our team looks forward to welcoming you back soon.

8/10 - Tốt

Heather

Đi theo nhóm
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Was a convenient location to stay with easy access to a variety of entertainment venues.
Lưu trú 3 đêm vào Tháng 5, 2024
Customer Service trả lời vào 17/05/2024
Heather, thank you for your positive feedback! We're pleased that you found the location of Hyatt Place Minneapolis/Downtown convenient and enjoyed the easy access to entertainment venues. We hope to welcome you back soon!

10/10 - Xuất sắc

Melanie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Customer Service trả lời vào 18/05/2024
Melanie, thank you for your fantastic rating! The team at Hyatt Place Minneapolis/Downtown is thrilled that you had an excellent stay. We look forward to welcoming you back soon!

10/10 - Xuất sắc

Dawn

Friendly staff. Great suite. Love the breakfast selection .
Lưu trú 2 đêm vào Tháng 5, 2024
Customer Service trả lời vào 16/05/2024
Dawn, thank you for your wonderful feedback! The team members at Hyatt Place Minneapolis/Downtown are thrilled you enjoyed the suite and breakfast selection. We're looking forward to welcoming you back.

6/10 - Được

Cassandra

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ
We were not very happy that when we arrived the pool and hot tub were not in working order. I picked this hotel specifically because they had a pool and could have stayed at a cheaper hotel without a pool. I received an email from the hotel 1-2 days prior stating they were in working order and no further updates were given. The menu was limited as well for on site dining. Have stayed here before and had much better experiences previously.
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 16/05/2024
Cassandra, thank you for taking the time to share your experience. It's disappointing to hear that the amenities did not meet your expectations this time, especially after positive stays in the past. Your feedback on both the pool and the onsite dining menu is very valuable and will be considered for future improvements. We hope to have the opportunity to provide you with a better experience during your next visit.

8/10 - Tốt

kirk

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice walk to US BANK STADIUM!!!
Lưu trú 1 đêm vào Tháng 5, 2024
Customer Service trả lời vào 15/05/2024
Kirk,Thank you for sharing your experience! The team at Hyatt Place Minneapolis/Downtown is thrilled to hear you enjoyed the convenient walk to US Bank Stadium. We hope to welcome you back for another great stay soon!

10/10 - Xuất sắc

Zaiden

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Customer Service trả lời vào 15/05/2024
Thanks for the outstanding rating, Zaiden!We're delighted your time at Hyatt Place Minneapolis/Downtown was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 - Xuất sắc

Kayla

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I’ve stayed at this hotel multiple times. Love the spacious rooms and lobby area. Super clean. Also appreciate the noon check out.
Lưu trú 1 đêm vào Tháng 5, 2024
Customer Service trả lời vào 12/05/2024
Kayla, it's fantastic to hear that you've enjoyed your multiple stays at the Hyatt Place Minneapolis/Downtown. We're delighted that our ample rooms, welcoming lobby, immaculate cleanliness, and flexible check-out time meet your needs. We look forward to your continued visits to our hotel.

8/10 - Tốt

Wendy

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice and big rooms, good breakfast and convenient parking lot
Lưu trú 1 đêm vào Tháng 5, 2024
Customer Service trả lời vào 12/05/2024
Wendy, we're thrilled to know you found the spaciousness of our rooms and the convenience of our parking at Hyatt Place Minneapolis/Downtown quite satisfying. It's also great to hear you enjoyed the breakfast. We're eager to host you again and aim to earn that fifth star.

4/10 - Kém

Angel

Lưu trú 2 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Ashley

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The parking situation is very confusing for this hotel. However, I appreciated them letting me check in early and check out late.
Lưu trú 1 đêm vào Tháng 5, 2024
Customer Service trả lời vào 08/05/2024
Ashley, thank you for sharing your feedback. We understand that our parking arrangement may be a bit different, and we appreciate your understanding. It's great to hear that you valued the flexibility of Hyatt Place Minneapolis/Downtown with your check-in and check-out times. Looking forward for your next visit, where we aim to make it even better.

10/10 - Xuất sắc

sunwb

Đi theo nhóm, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very good!
Lưu trú 5 đêm vào Tháng 4, 2024
Customer Service trả lời vào 06/05/2024
Sunwb, thank you for taking a moment to recount your experience at Hyatt Place Minneapolis/Downtown. We're delighted to hear your stay was positive. We hope to welcome you back next time you're in Minneapolis.

10/10 - Xuất sắc

Crystal

Đi cùng bạn đồng hành
Very clean and friendly
Lưu trú 1 đêm vào Tháng 5, 2024
Customer Service trả lời vào 06/05/2024
Crystal, thank you for taking the time to review your stay at Hyatt Place Minneapolis/Downtown. It's wonderful to hear that you found the premises to be immaculate and our team members welcoming. We eagerly look forward to your return visit.

10/10 - Xuất sắc

Austin

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I don’t get to travel often, but this was definitely the nicest hotel I’ve stayed in! Great place to be if you’re seeing a show or a game
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 04/05/2024
Austin, thank you for your high praise! We're thrilled to hear Hyatt Place Minneapolis/Downtown was the nicest place you've stayed in. It's our pleasure to be a preferred choice for those visiting for a show or game. We eagerly anticipate your next journey with us. Safe travels until then.

10/10 - Xuất sắc

Alyssa

Đi theo nhóm, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Was good evening
Lưu trú 2 đêm vào Tháng 4, 2024
Customer Service trả lời vào 02/05/2024
Alyssa, it's great to hear you had a pleasant experience at Hyatt Place Minneapolis/Downtown. Our team is delighted to know that your evening was to your satisfaction. We appreciate your valuable feedback and look forward to welcoming you back in the future.

8/10 - Tốt

Steph

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel property and staff were both fantastic. We stayed there for a concert at The Target Center. We loved the close proximity to the venue and being able to walk. Note that the parking ramp is extremely tight to get in and out of. Plenty of spots and room once you get down there though.
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 01/05/2024
Steph, it's wonderful to hear you found our location at Hyatt Place Minneapolis/Downtown ideal for your concert visit to The Target Center. We're heartened to know you appreciated our fantastic property and team members. We've made note of your feedback regarding the tight parking ramp, always aiming to improve on our guests' experiences. We hope your travels bring you back our way again soon.

8/10 - Tốt

Dani, Sioux Falls

Đi cùng gia đình
I wish we had been told the pool was undergoing maintenance. We have children who wanted to swim and we would have picked another hotel
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 27/04/2024
Dani, thank you for taking the time to provide feedback. It is regrettable that certain elements marred your family’s stay, especially regarding the temporary unavailability of our pool features. We always aim to communicate any changes like this in advance and apologize if this was not fully communicated to you. We value your comments and hope this isolated circumstance will not deter you from choosing to stay with us in the future. We'd love to welcome your family back when all of our amenities, including the pool, are fully operational.

4/10 - Kém

Brooke

Đi cùng gia đình
Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Was extremely disappointed to find out the pool was closed, we were not told upon checking in at the hotel that the pool was closed for the price of the hotel we would have gone somewhere else it’s a very important amenity to us and the front desk lady seemed extremely uncaring. The only highlight of our visit was our male bartender at 3pm and later on Wednesday April 24th he was absolutely great.
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 27/04/2024
Brooke, we apologize that you were not satisfied with your recent stay due to the unexpected closure of the pool, an amenity we understand is important to you. We'll certainly pass your comments onto our front office colleagues for better communication in the future. However, it's delightful to know that our bartender provided a memorable experience for you. We're eager to have another opportunity to impress you if you choose to visit us again.

2/10 - Tồi

Lonna

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Id prefer an actually listed amout for additional charges.
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 25/04/2024
Lonna, we appreciate you sharing your feedback. We understand the need for full transparency regarding any extra charges. We strive to ensure that all financial details are clearly communicated and will continuously work on improving this aspect. We hope there will be an opportunity to serve you better in the future.

10/10 - Xuất sắc

Theresa

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024
Customer Service trả lời vào 25/04/2024
Theresa, thank you for sharing your high rating of Hyatt Place Minneapolis/Downtown. We believe such feedback inspires our team and acknowledges their effort to offer exceptional experiences. We sincerely appreciate your support and anticipate your return for another pleasant visit.

10/10 - Xuất sắc

Aumarri

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 25/04/2024
Aumarri, your high rating for Hyatt Place Minneapolis/Downtown truly warms our hearts. It brings us joy to know that your stay was delightful. We're eagerly looking forward to your return, for more memorable experiences.

8/10 - Tốt

Adrian

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I would stay here again if need to. Rooms are relatively big and comfortable
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 23/04/2024
Adrian, it's great to know that you appreciated the spacious and comfortable rooms at Hyatt Place Minneapolis/Downtown. We eagerly anticipate your return.

6/10 - Được

MATTHEW

Thích: Nhân viên & dịch vụ
Early check-in fee, 30$ parking, nothing impressive
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 22/04/2024
Matthew, the team at the downtown Minneapolis hotel appreciates your feedback. Valet service and premium early check-in are amenities provided with convenience in mind, understanding, however, that the value may vary for each guest. Regarding your comment about the general impact of your visit, your perspective is important to us and we're always working to enhance our guest experience. We hope you'll consider us during your future travels.

10/10 - Xuất sắc

karla

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 23/04/2024
Karla, it's wonderful to know that you had a superb experience at Hyatt Place Minneapolis/Downtown. We appreciate the perfect rating and hope you'll visit us again in the future.

10/10 - Xuất sắc

edward

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good property and close proximity to rail and convention center along with other sites
Lưu trú 2 đêm vào Tháng 4, 2024
Customer Service trả lời vào 20/04/2024
Edward, we are delighted that your stay at Hyatt Place Minneapolis/Downtown perfectly combined convenient accessibility with satisfying experiences. We trust the closeness to the rail and convention center enhanced your trip. Your compliment is much appreciated, and we look forward to hosting you again in the future.

8/10 - Tốt

Karin

Đi theo nhóm
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Very nice spacious room and the beautiful view from level 6
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 18/04/2024
Karin, thank you for sharing your lovely experience at the Hyatt Place Minneapolis/Downtown. We're delighted you were pleased with your spacious room and the breathtaking view from level 6. Your feedback helps us maintain our high standard of service. We eagerly anticipate welcoming you back on your next visit.

10/10 - Xuất sắc

Pa Kou

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Quiet.
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 17/04/2024
Pa Kou, it's wonderful to hear you appreciated the serene atmosphere at Hyatt Place Minneapolis/Downtown. We hope to welcome you back soon and continue providing a well-rested stay. Safe travels!

10/10 - Xuất sắc

Cathy

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We loved the free breakfast, excellent! We enjoyed walking on the connected skywalks and browsing shops and eateries.
Lưu trú 2 đêm vào Tháng 4, 2024
Customer Service trả lời vào 14/04/2024
Cathy, thank you for sharing your wonderful experience at Hyatt Place Minneapolis/Downtown. We're thrilled to hear that our complimentary breakfast exceeded your expectations. It's great that you were able to explore the skywalks and nearby shops and eateries. We hope to see you again in the future.

10/10 - Xuất sắc

Musibau

Lưu trú 3 đêm vào Tháng 4, 2024
Customer Service trả lời vào 04/05/2024
Musibau, it's wonderful to hear that you enjoyed your stay at Hyatt Place Minneapolis/Downtown. Your high rating is a testament to our commitment to providing an exceptional stay for our guests. We hope to have the opportunity to welcome you back in the near future.

10/10 - Xuất sắc

Joseph

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly staff
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 14/04/2024
Thanks for sharing the excellent review with us, Joseph!We're so glad that you had an exceptional experience at Hyatt Place Minneapolis/Downtown from beginning to end. It's wonderful to know that our staff treated you so well and made you feel welcome throughout the entirety of your time with us. We look forward to welcoming you back again soon!Thank you again for taking the time to leave your feedback!

6/10 - Được

Licida

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
There were these teenage boys playing with a basketball in the pool area and throwing it really hard, almost hit my daughter! Then later the kept running around in the hauls throwing candy. They kept running until 1am. Overall service was amazing, just that those teenage boys ruined the experience.
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 12/04/2024
Licida, it's regrettable that disturbances in the pool area and hallways impacted your stay. Guest comfort is a top priority and we'll work to manage situations like this more effectively in the future. On a positive note, we're glad that you were satisfied with the service received. We hope you'll give us a second chance to deliver a more serene and enjoyable stay in the future.

10/10 - Xuất sắc

Kirsten

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I am presenting at the Minneapolis Club tomorrow and attended another conference today. I am tired, and hungry with hours of work ahead of me. This is the perfect experience. The staff is excellent, they helped me print materials, they had a delicious salad, hummus, guac, and I could eat good food in my room, get my projects, updated, listening to a show. The VIEW in amazing, it's walkable to restaurants, parks, bars and shops.
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 12/04/2024
Kirsten, it's delightful to hear that you had such a fulfilling experience at Hyatt Place Minneapolis/Downtown. Our team members are indeed committed to providing assistance wherever needed, like helping print materials. We're glad you enjoyed the convenience of in-room dining and that our culinary offerings met your expectations. Your compliments about our commanding city view and proximity to local attractions are also greatly appreciated. It sounds like our hotel served as the perfect backdrop for your busy schedule. We hope to have the honor of welcoming you back in the future.

8/10 - Tốt

Wayne

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Good place to stay right downtown. No operating restaurant in the building though and showers did not always have hot water.
Lưu trú 2 đêm vào Tháng 4, 2024
Customer Service trả lời vào 11/04/2024
Wayne, thank you for sharing your feedback. It's delightful to know that you appreciated Hyatt Place Minneapolis/Downtown's prime location. While it seems there were a couple of areas you found less satisfactory, rest assured these aspects are currently under review. We aim for a seamless experience for all our guests and hope to offer you a more satisfying stay in the future.

8/10 - Tốt

Daniel

Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 12/04/2024
Daniel, thank you for taking the time to rate Hyatt Place Minneapolis/Downtown. We're thrilled that you had a pleasant visit and appreciate your feedback, which helps us continually refine our guests' experience. We hope to welcome you back soon for an even better stay next time!

10/10 - Xuất sắc

Mindy

Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 29/04/2024
Thank you for the 5/5 rating, Mindy!It's excellent you enjoyed your time at Hyatt Place Minneapolis/Downtown so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

6/10 - Được

Kellie

Đi cùng gia đình
Location was good but room was not the cleanest. Hole in blankets and stained bedding and dirty bathroom. Will not stay again.
Lưu trú 2 đêm vào Tháng 4, 2024
Customer Service trả lời vào 09/04/2024
Kellie, it's regrettable to hear of the issues you experienced pertaining to cleanliness during your stay. Maintaining high standards of hygiene is one of our top priorities, so we're saddened that this was not your experience. Rest assured, we're taking your feedback into consideration, and improvement opportunities related to cleanliness are being pursued diligently. We hope you reconsider and allow us to serve you better in the future.

10/10 - Xuất sắc

Jen

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The entrance is a little tricky, but once you get inside the hotel it’s very easy to navigate. The rooms are clean and spacious. The staff is very friendly and helpful. The pool is really great and very few other people used it while we stayed here. The real selling point is the breakfast. It’s a real breakfast with real eggs, sausage, French toast or waffles, fresh fruit, oatmeal, yogurt, and toast. There’s also a variety of juices and good coffee. The convenience of having this great breakfast in the lobby makes staying here absolutely worth it.
Customer Service trả lời vào 09/04/2024
Jen, it's wonderful to hear that your stay at Hyatt Place Minneapolis/Downtown was enjoyable. We're thrilled you found our venue easy to navigate, enjoyed our spotless and roomy suites, and appreciated our caring team members. It seems our pool provided a tranquil escape and our hearty breakfast was indeed a highlight of your stay. We truly look forward to creating more memorable experiences for you during your next visit.

10/10 - Xuất sắc

nicole, Waukesha

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The beds were comfortable and breakfast was great. So convenient and enjoyed the hot items.
Lưu trú 2 đêm vào Tháng 3, 2024
Customer Service trả lời vào 09/04/2024
Nicole, it's delightful to know that you enjoyed your stay at the Hyatt Place Minneapolis/Downtown. We're glad that the beds provided comfort and that you appreciated our substantial breakfast spread with hot items. We strive to offer convenience and satisfaction to our guests. We hope to welcome you back soon for another wonderful stay!

10/10 - Xuất sắc

Sophia

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024
Customer Service trả lời vào 09/04/2024
Sophia, thank you for choosing Hyatt Place Minneapolis/Downtown and leaving us such a fantastic rating on Expedia. We're thrilled to see our efforts to ensure a wonderful stay has resonated with you. We eagerly look forward to your next visit!

10/10 - Xuất sắc

Azael

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good place.
Lưu trú 1 đêm vào Tháng 3, 2024
Customer Service trả lời vào 07/04/2024
Azael, thank you for taking the time to leave a comment. We're pleased to know that you enjoyed your stay at Hyatt Place Minneapolis/Downtown. It's always wonderful to realize that our guests consider us a good choice. We hope you'll visit us again soon.

2/10 - Tồi

Jeremy

Khách đi công tác
Thích: Sạch sẽ, tiện nghi, dịch vụ
Không thích: Nhân viên & dịch vụ
Paper thin walls, could easily hear other guests in their bathroom, as well as behind the headboard of shared wall in sleeping area. Noisy guests all night long. Staff told me next time to call Security. Lots of outside noises especially during the night; police sirens and ambulance as property is very close to Hennepin Healthcare Hospital/ER.
Lưu trú 4 đêm vào Tháng 4, 2024
Customer Service trả lời vào 06/04/2024
Jeremy, we regret to hear about the disturbance you encountered during your stay. We understand that peace and quiet is important when choosing a booking location and we apologize that your experience did not reflect this. It's our standard protocol for any noise complaints to direct the guests to contact our security team. We also acknowledge your note about external noise, an aspect we unfortunately don't have direct control over considering our proximity to essential services. We hope you'll give us another opportunity to offer a more serene and comfortable experience.

10/10 - Xuất sắc

page

Lưu trú 2 đêm vào Tháng 3, 2024
Customer Service trả lời vào 24/04/2024
Page, we're thrilled to know that you had an outstanding stay at the Hyatt Place Minneapolis/Downtown. We appreciate your high rating and we're looking forward to welcoming you back for another pleasant experience.

8/10 - Tốt

Marlana

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I
Lưu trú 3 đêm vào Tháng 3, 2024
Customer Service trả lời vào 03/04/2024
Marlana, thank you for providing your feedback. Your perspective is instrumental in helping Hyatt Place Minneapolis/Downtown constantly improve. Our dedicated team comes in every day hoping to exceed guest expectations. Therefore, it’s highly encouraging for them to receive positive ratings like yours. We are eager to welcome you back soon for another pleasurable stay.

10/10 - Xuất sắc

Michael

Lưu trú 1 đêm vào Tháng 3, 2024
Customer Service trả lời vào 22/04/2024
Thank you for taking the time to leave this wonderful rating, Michael! We hope to see you again soon at Hyatt Place Minneapolis/Downtown so we can share yet another amazing experience!