What a phenomenal location with the most stunning design and decor we'd seen on our whole trip. Friendly welcome, lovely service and we adored the unique touches in the room. The hotel does however have an issue with insects in a way that is much better managed at other resorts we stayed at. Of course in this area there will be insects present and numerous, but breakfast buffet was crawling with hundreds of ant and wasps within minutes of being laid out each day. Other hotels had solved for this issue well, with closed cabinets and other deterrents. Our room was also teeming with ants our whole stay, despite daily reassurances from housekeeping that they would resolve the problem. I'm not sure of the cause, but ants covered the towels, the bed sheets, the walls and the sinks - so perhaps some of the laundry products used. Staff were apologetic, but not very proactive in dealing with this. Some of our swimwear was also ruined by stains from leaning against the edge of the pool. Pool appeared to be being cleaned daily, but seemed to require a deep clean to remove green slime.
