Khách sạn Monroe Center

"Pool is being renovated, which they don’t advertise until you check in. Breakfast was terrible. I couldn’t get one bite of the omelette down, even doused in hot sauce/spices. Roooms are outdated and probably have not been renovated since its original build. Television is from the same mid 2000’s era."

"The room was very nice. My dog found a tooth picker just under the side of the bed. We are lucky he brought it too us. He could of swallowed it and caused a foreign body. The bath tub was exteremly slippery both me and my husband slipped in the tub. On line its says pet $15 per pet but was charged $25 per pet."

"We really enjoyed our stay at this Best Western. Hot breakfast with protein everyday. Every staff member from desk to housekeeper were the friendliest we have ever encountered at a motel! Comfortable bed in rooms with mood lighting. I can’t say enough good about our stay. The entrance drive into the motel is a little tricky to find on busy highway but we’ll worth the effort."

"Was disappointed the pool was not open but appreciated the phone call a few days beforehand letting me know. The front desk staff was so kind and helpful. "

"Staff very short with answers to questions. Noisy."

"The hotel is unkept and not maintained. Room smelled of mildew, remote was sticky and appeared to have been chewed on by a dog. Shower had little water pressure and vanity light flickered. The breakfast was all empty calories, pop tarts and stale mini donuts, with no hot food or proteins. Walls were thin, could hear rooms next door conversation, coughing, and TV."

"This hotel is my family's favorite place to stay when we come to Rockford. The staff has always been incredible, friendly, and professional. The rooms are different from any other hotel we've stayed in. We always stay in the suites and my wife and I sleep upstairs and our son sleeps downstairs. The amount of charm and uniqueness is what will always bring us back. The pool is smaller but there is a pool. Same with the gym but these aren't things that are too important for us. "

"Staff "

"Stayed here about 4 times over the past 9 months. Always clean and comfortable. For simplicity that is the cheapest but still very comfy and clean I'll come back again soon. They offer a free continental breakfast, but I have yet to check it out. I stay because they are almost half the cost of Holiday Inn and for me just as comfy. "

"We had originally booked a 2 queen bed room with a roll-in accessible shower. When we checked I. We were told that the room should not have been allowed to be booked because that shower was broken. We have a son in a wheelchair so this was very inconvenient. They gave us a different room with a step in shower but they didn't even have a shower chair. The room was clean, but not very wheelchair friendly."

"Everything and everyone is always excellent and professional thanks again "

"A very nice stay with good food"

"The room and hotel was clean and new. The breakfast was a little lame. "

"Everything was good. "

"Room was clean , breakfast area is small not a lot of options "

"The breakfast menu was simple."

"awesome"

"Worse customer service "

"I truly enjoyed getting a room there, always clean and neat "