Khách sạn Monroe

"There was a deadbolt, but no latch lock on the door. We had to call down to the front desk to get hot water and there was no extra roll of toilet paper when ours was almost out. We checked at the front desk and she said "you want me to do this?" We ended up buying a roll at a local store, but did get one from the maid service later. Breakfast was limited, but ok."

"La estadía y el servicio al cliente muy bueno también el único detalle fue el mosaico de parte de la entra y todo el baño estaba despegado como si hubo una fuga de agua y se dañó el piso. Pero lo demás estuvo bien"

"Very, very, very clean and reasonably priced!"

"Roaches, bedbegs, extremely run down"

"Room had a weird smell, AC unit screeched whenever the fan activated, batteries in remote were dead, no body wash in the shower and rooms are a little faded. Staff was really nice and helpful though and breakfast was very good."

"We have stayed at this property before and sadly over the past couple of years the quality of service and the condition of the property have gone downhill. It took us almost an hour to check-in to our rooms and we were a little disturbed that the side door was unlocked all day and at night. No key card was needed to access that door. I am unsure we will chose to stay again."

"Unimpressed with the hotel. They double charged on my bill"

"Excellent hotel and very spacious rooms"

"Everything was great"

"Overall a good experience, we were driving through. Good place to rest."

"My customer service experience was wonderful. Megan (general manager) and Moriah (front desk manager) were professional, accommodating, and prompt in providing service. I will definitely recommend this hotel to family and friends."

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"Was very clean and conveniently arranged."

"Checking in- booked 2 rooms under 2 names but same reservation, the person checking us in only processed 1 room and had to be prompted to process the second room which was a king not the 2 queen bed room I had booked. The comforter had stains on it and room didn't look too clean. Went back to change right away but the staff was trying to assign rooms on different floors. Breakfast was terrible on first morning , over cooked for the eggs and the waffles were still frozen in the center. Better...

"Definitely not a great stay! There was a hole patched in our room that wasn't painted not really clean. Couldn't use pool due to a baseball team. Breakfast was your usual nothing great. Coffee all day was probably the best!"

"Clean"

"I was very disappointed with the condition of this hotel room. The carpet was heavily stained and visibly dirty, making it look like it hadn’t been properly cleaned in a long time. There were also dirt stains on the walls, which made the room feel neglected and poorly maintained. On top of that, the room had a strong mildew odor that made it feel damp and unclean from the moment I walked in. Overall, the cleanliness was far below what I expected, and it made my stay very uncomfortable. I expect...

"It was really nice all though we had a suite and the air conditioner in the other room didn’t work."

"The staff were always willing to help and the room was clean and comfortable."

"Very large clean suite"