Khách sạn Monson

"Charged for early check in @ 2pm. I have never in my life been charged for an early check in at a hotel. I had travelled to attend a wake. Got to hotel around 2pm to change into suit for a wake @ 4pm about 1 hour away. Charge fee was not on information sheet on Expedia confirmation information. Hotel did not want to budge. Called Wyndham Hotels corporate, said they could do nothing as they were a franchise. Spoke to a supervisor, they said they would look into and have not heard back....

"The rooms were okay. The first room (201) had weird small pillows and the TV didn't work. We got moved into another room(203) so we could get TV, but that one didn't work either. Signage was bad. For instance trying to find the door to the stairs. It was an unmarked door. Or trying to find the lobby. Good luck. The beds were not bad. A bit on the hard side but not bad."

"Beautiful room. Communication is a problem. Bathroom needs to be provided with additional safety features...grab bars."

"Clean room with good breakfast near the highway."

"Only 1 sheet on the bed and a damp towel"

"Breakfast was very well stocked at all times. Very nice staff and the hotel was good for the price point."

"Hotel was old and dated but clean and comfortable! Check in was awesome! Very good for the price!"

"OLD hotel in need of some major love. Elevators were dirty and very small. Hall carpets were very old, worn, and musty. Breakfast buffet was decent and staff was friendly. 2.5 nights and room was never cleaned. Only had 2 towels and never got fresh ones. Bed was comfortable and walk-in shower was nice.. much better than an old tub to step into. Overall, "okay" and did the job of providing somewhere to sleep, but for the price, they could put in a little more effort to clean and renovate."

"Only there for an overnight. But the rooms are always clean, staff is so friendly, and the complimentary breakfast breads in the morning are delicious!"

"Bed bugs room 119"

"It was clean and good size room with friendly staff. They were helpful as well."

"Was currently in the middle of a remodel but was still kept clean."

"Nunca me indicaron que la picina estaba dañada"

"Will stay again, love it, staff outstanding and very knowledgeable and friendly. Great breakfast. Thanks"

"Fantastic amenities, solid continental breakfast, gorgeous outdoor spaces, incredible value. Wish we had time to use the pool and hot tub. Looking for an excuse to return. Top 5 hotel experiences of my life!"

"Pire hotel que tu pourrais aller…. Les gens sont gentils jusqua que tu leur dise que sa sent la cigarette et que leur chambre sont les pire poubelles au monde. Que quand tu leur dis que leur air climatiser marche pas car sa fait que pousser de l’air chaud mais que quand ils vont voir sa marche pour eux. Leur lit et mur sont tous en etat de demolir la place. Quand on demande un remboursement car on est rentrer et reparti de la place a peine rentrer dans la chambre ils ne veulent rien savoir et...

"Great place to go with family indoor pool, lounge area with pool tables. There’s a gym workout area hotel bar and the breakfast there is good."

"A gracious old grand hotel from another era, this is a comfortable and charming place to stay smack dab in the middle of town."

"A perfectly acceptable place to spend a night as you are passing through. Though I can't imagine anyone is vacationing with Windsor Locks as their final destination, if there is more to this place than I know and that is your plan, then I would probably not think this would be your best choice. Hallways could use a deep cleaning to get rid of a not-so-great smell, the lobby is just very basic and could be better maintained, and the rooms are definitely dated. But the rooms are generally...

"Everything was just as expected, no problems at all!"