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Sandals Montego Bay - ALL INCLUSIVE Couples Only

Property class: 5 and above

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At Sandals Montego Bay - ALL INCLUSIVE Couples Only, guests relax on a white sand beach with free cabanas or visit the Red Lane Spa. The resort features 12 restaurants and several bars, including swim-up and poolside options, creating a perfect retreat for couples.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
  • Spa
  • Free airport shuttle

Room options

View all photos for Deluxe Room, 1 Bedroom, Garden View (Caribbean Deluxe)

Deluxe Room, 1 Bedroom, Garden View (Caribbean Deluxe) | Premium bedding, minibar, in-room safe, blackout curtains

Deluxe Room, 1 Bedroom, Garden View (Caribbean Deluxe)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Honeymoon Suite, 1 Bedroom, Ocean View (Beachfront Honeymoon Walkout)

View from room

Honeymoon Suite, 1 Bedroom, Ocean View (Beachfront Honeymoon Walkout)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 1 Bedroom, Ocean View (Beachfront w/Tranquility Soaking Tub)

Luxury Suite, 1 Bedroom, Ocean View (Beachfront w/Tranquility Soaking Tub) | Premium bedding, minibar, in-room safe, blackout curtains

Luxury Suite, 1 Bedroom, Ocean View (Beachfront w/Tranquility Soaking Tub)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Honeymoon Suite, 1 Bedroom, Ocean View (Beachfront Honeymoon Walkout Elite)

View from room

Honeymoon Suite, 1 Bedroom, Ocean View (Beachfront Honeymoon Walkout Elite)

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 1 Bedroom, Ocean View (Beachfront Grande Luxe with Balcony)

Luxury Suite, 1 Bedroom, Ocean View (Beachfront Grande Luxe with Balcony) | View from room

Luxury Suite, 1 Bedroom, Ocean View (Beachfront Grande Luxe with Balcony)

  • Ocean view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Honeymoon Room, 1 Bedroom, Ocean View (Oceanfront Honeymoon Walkout)

7 outdoor pools, pool loungers

Honeymoon Room, 1 Bedroom, Ocean View (Oceanfront Honeymoon Walkout)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 1 Bedroom, Ocean View (Oceanfront Honeymoon w/ Balcony)

7 outdoor pools, pool loungers

Club Room, 1 Bedroom, Ocean View (Oceanfront Honeymoon w/ Balcony)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Ocean View (Oceanfront Swim-up)

Suite, 1 Bedroom, Ocean View (Oceanfront Swim-up) | View from room

Suite, 1 Bedroom, Ocean View (Oceanfront Swim-up)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 1 Bedroom, Ocean View (Beachfront Super Luxe with Balcony)

Luxury Suite, 1 Bedroom, Ocean View (Beachfront Super Luxe with Balcony) | Premium bedding, minibar, in-room safe, blackout curtains

Luxury Suite, 1 Bedroom, Ocean View (Beachfront Super Luxe with Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Honeymoon Suite, 1 Bedroom, Garden View (Crystal Lagoon Honeymoon w/Balcony)

Premium bedding, minibar, in-room safe, blackout curtains

Honeymoon Suite, 1 Bedroom, Garden View (Crystal Lagoon Honeymoon w/Balcony)

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 Bedroom, Pool View (Crystal Lagoon Swim-Up Elite)

Premium bedding, minibar, in-room safe, blackout curtains

Luxury Room, 1 Bedroom, Pool View (Crystal Lagoon Swim-Up Elite)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Honeymoon Room, 1 Bedroom, Garden View (Crystal Lagoon Honeymoon w/Balcony)

Honeymoon Room, 1 Bedroom, Garden View (Crystal Lagoon Honeymoon w/Balcony) | Premium bedding, minibar, in-room safe, blackout curtains

Honeymoon Room, 1 Bedroom, Garden View (Crystal Lagoon Honeymoon w/Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa, 1 Bedroom, Ocean View (Beachfront Romeo & Juliet)

Villa, 1 Bedroom, Ocean View (Beachfront Romeo & Juliet) | Premium bedding, minibar, in-room safe, blackout curtains

Villa, 1 Bedroom, Ocean View (Beachfront Romeo & Juliet)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Romantic Suite, 1 Bedroom, Ocean View (Beachfront Millionaire)

Romantic Suite, 1 Bedroom, Ocean View (Beachfront Millionaire) | View from room

Romantic Suite, 1 Bedroom, Ocean View (Beachfront Millionaire)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Exclusive Suite, 1 Bedroom, Pool View (Crystal Lagoon Swim-up w/Patio)

Premium bedding, minibar, in-room safe, blackout curtains

Exclusive Suite, 1 Bedroom, Pool View (Crystal Lagoon Swim-up w/Patio)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 1 Bedroom, Ocean View (Beachfront Swim-up Super Luxe)

Luxury Suite, 1 Bedroom, Ocean View (Beachfront Swim-up Super Luxe) | Premium bedding, minibar, in-room safe, blackout curtains

Luxury Suite, 1 Bedroom, Ocean View (Beachfront Swim-up Super Luxe)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Penthouse, 1 Bedroom, Ocean View (Oceanfront Penthouse with Balcony)

Premium bedding, minibar, in-room safe, blackout curtains

Club Penthouse, 1 Bedroom, Ocean View (Oceanfront Penthouse with Balcony)

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, Patio, Beachfront (Swim-up Tranquility Soaking Tub)

Premium bedding, minibar, in-room safe, blackout curtains

Club Room, Patio, Beachfront (Swim-up Tranquility Soaking Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, Balcony, Beachfront (Tranquility Soaking Tub)

Premium bedding, minibar, in-room safe, blackout curtains

Club Room, Balcony, Beachfront (Tranquility Soaking Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Villa, Beachfront (Butler Suite Tranquility Soaking Tub)

Junior Villa, Beachfront (Butler Suite Tranquility Soaking Tub) | Premium bedding, minibar, in-room safe, blackout curtains

Junior Villa, Beachfront (Butler Suite Tranquility Soaking Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, Garden Area (Outdoor Tranquility Soaking Tub)

Club Room, Garden Area (Outdoor Tranquility Soaking Tub) | View from room

Club Room, Garden Area (Outdoor Tranquility Soaking Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa, Beachfront (Oversized Butler Outdoor Soaking Tub)

Villa, Beachfront (Oversized Butler Outdoor Soaking Tub) | View from room

Villa, Beachfront (Oversized Butler Outdoor Soaking Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Beachfront (Butler Villa Tranquility Soaking Tub)

Suite, Beachfront (Butler Villa Tranquility Soaking Tub) | Premium bedding, minibar, in-room safe, blackout curtains

Suite, Beachfront (Butler Villa Tranquility Soaking Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi
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About the area

Located in White House, a neighbourhood in Montego Bay, Sandals Montego Bay - ALL INCLUSIVE Couples Only is near the airport and on the beach. SuperClubs Ironshore Golf and Country Club and Widowmaker's Cave are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Blue Diamond Shopping Centre and Whitter Village. Montego Bay Cultural Centre and Montego Bay Marine Park are also worth visiting. Windsurfing and rafting offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and ecotours nearby. Visit our Montego Bay travel guide
Map
Kent Ave., Montego Bay, Saint James

What's nearby

  • Doctor's Cave Beach
    Doctor's Cave Beach
    9 min drive - 7.3 km
  • Montego Bay is a big resort in Jamaica
    Dead End Beach
    11 min drive - 7.9 km
  • Rose Hall Great House
    Rose Hall Great House
    14 min drive - 12.1 km
  • Montego Bay Convention Centre
    12 min drive - 11.2 km
  • Sunset Beach Resort Au Natural Beach
    19 min drive - 15.3 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    7 min drive

Restaurants

  • Rose Hall Restaurant
    4 min drive
  • Air Margaritaville
    6 min drive
  • Bob Marley's One Love
    7 min drive
  • Pepe’s Food
    4 min drive
  • Jamaican Bobsled Cafe
    6 min drive

About this property

Sandals Montego Bay - ALL INCLUSIVE Couples Only

Luxury all-inclusive property near Doctor's Cave Beach
A free breakfast buffet, a free return airport shuttle and a swim-up bar are just a few of the amenities provided at Sandals Montego Bay - ALL INCLUSIVE Couples Only. With a beachfront location, beachfront dining and free beach cabanas, this property is the perfect place to soak up some sun. Indulge in a massage, a facial and a body wrap at Red Lane Spa, the on-site spa. At the 12 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. The 24-hour health club offers yoga classes and fitness classes; other things to do include scuba diving, windsurfing and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a beach bar and a poolside bar.
Other perks at this property include:
  • Swimming pool, along with sunloungers and a swim-up bar
  • 4 outdoor tennis courts, 7 outdoor pools and concierge services
  • Tour/ticket information, a billiards/pool table and a lift
  • Luggage storage, wedding services and massage treatment rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 272 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to perks such as free WiFi and air conditioning.
Other amenities include:
  • Designer toiletries, shower/bath combinations and hairdryers
  • LED TVs with cable channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkelling
Waterskiing
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Pilates
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11 AM
  • 12 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bayside
  • Butch's Steak & Seafood
  • Cucina Romana
  • Mariners
  • The Oleander

Things to do

  • 24-hour health club
  • 4 outdoor tennis courts
  • 7 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Outdoor pool (guest access)
  • Piano
  • Pilates classes
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Water skiing
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property caters to couples, including same-sex couples.
Guests who book a room category with butler service included must contact this hotel in advance to provide their preferences.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel is exclusively for adult couples.

We should mention

Guests under 18 years old are not permitted at this adults-only property

Property is also known as

All Inclusive Sandals Montego Bay
Montego Bay Sandals
Montego Bay Sandals All Inclusive
Sandals Royal Caribbean Resort Jamaica
Sandals All Inclusive Montego Bay
Sandals Montego Bay
Montego Bay Sandals Hotel
Sandal Montego Bay
Sandals Hotel Montego Bay
Sandals Montego Bay Hotel Montego Bay
Sandals Royal Caribbean Hotel Montego Bay
Sandals Royal Caribbean Montego Bay
Sandals Montego Bay All Inclusive Couples All-inclusive property
Sandals Montego Bay All Inclusive Couples
Sandals Montego Bay - ALL INCLUSIVE Couples Only Montego Bay
Sandals Montego Bay - All Inclusive - Couples Only Montego Bay
Sandals Montego Bay All Inclusive
Sandals All Inclusive Couples
Sandals All Inclusive Couples All-inclusive property
Sandals Montego Bay Inclusive

Frequently asked questions

Does Sandals Montego Bay - ALL INCLUSIVE Couples Only have a pool?

Yes, this property has 7 outdoor pools.

Is Sandals Montego Bay - ALL INCLUSIVE Couples Only pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Sandals Montego Bay - ALL INCLUSIVE Couples Only?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Sandals Montego Bay - ALL INCLUSIVE Couples Only?

Checkout is at 11 AM.

Does Sandals Montego Bay - ALL INCLUSIVE Couples Only provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Are there all-inclusive benefits at Sandals Montego Bay - ALL INCLUSIVE Couples Only?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is Sandals Montego Bay - ALL INCLUSIVE Couples Only located?

Located in White House, this beachfront property is in the city centre and within 2 mi (3 km) of Tropical Bliss, Blue Diamond Shopping Centre and Whitter Village. SuperClubs Ironshore Golf and Country Club is 3.1 mi (4.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sandals Montego Bay - ALL INCLUSIVE Couples Only Reviews

8.6

Excellent

9.2

Cleanliness

7.6

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 129 out of 236 reviews
Rating 8 - Good. 64 out of 236 reviews
Rating 6 - Okay. 26 out of 236 reviews
Rating 4 - Poor. 11 out of 236 reviews
Rating 2 - Terrible. 6 out of 236 reviews

Reviews

Verified

10/10 Excellent

Ethel M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and very clean rooms
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Allie

Liked: Cleanliness, amenities, property conditions & facilities
The resort was clean and well kept. The staff was so nice and dedicated to their guests having a great experience. We are definitely hooked on Sandals and can’t wait to see where we go next!
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Charlie

Liked: Amenities
Beautiful resort. Staff was constantly cleaning. 2nd stay at Sandals Montego Bay. Overall, the staff not nearly as warm and welcoming as I recall from 20 years ago, especially the water sports team (Thank goodness for Leon and Macca(sp?), my wife is still raving about her snorkel adventure). Pluses: The beach, food, convenience, Romana Cucina Minuses: Watersports Team, some staff members
Stayed 4 nights in Aug 2023
Verified

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities
The comfort was outstanding. The staff was extremely pleasant. The thing that was most unpleasant was the construction going on during daytime hrs, so very loud and annoying. When you get of a long flight the ladt thing you want is so much noise beneath your balcony while trying to rest. We FINALLY got our room changed after four days of this, to only be moved to room where the bathroom sink was stopped up!
Stayed 7 nights in May 2024
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all it was an excellent experience. The room could use a touch on maintenance. Some light bulbs burnt out, bathroom fan not working. Maybe invest in some new billiards sticks. But the value was absolutely present in the outstanding food and service. My wife and I are chefs and we couldn't stop taking about how great the meals were. 10 out of 10 for the F&B director and kitchen staff!! We can't say enough how great the private beach was. Some heavy equipment operating for the first 3 days. We understand the need but it was a little less than relaxing with 2 bigs earth movers running around you for most of the day. The house keeping did a fantastic job. There was amazingly no sand in our room, considering we had the honeymoon beach walkout. The room was perfectly located in the center of the resort, it was a trip and fall to the bar and two restaurants. We will very much consider Sandals for all future vacations.
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They treated us like true vacationers
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Tammy

Liked: Amenities, property conditions & facilities
The staff was absolutely amazing and we had the best time ever at our first all inclusive! We booked St Lucia for our anniversary in 2025!
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing beach. Wonderful customer service.
Stayed 4 nights in May 2024
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Overall good.
Stayed 3 nights in Mar 2024
Verified

6/10 Okay

Jill

Liked: Cleanliness
The hotel setting was beautiful. The beach and water was just ok. The staff wasn't too friendly and overall we had higher expectations.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Jimmy

Liked: Staff & service, amenities, property conditions & facilities
Amazing. perfect. Best property in Jamacia by far
Stayed 4 nights in Feb 2023
Verified

8/10 Good

Vashti

Liked: Cleanliness, property conditions & facilities
The warmth and hospitality was remarkable . Vegetarian option for main course was very limited . Bad experience at the Bombay club and was reported to the manager at the Sandals royal caribbean. All together the stay was wonderful
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
Ambiance a bit lacking at entrance leading up to property
Stayed 7 nights in Aug 2024
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice. Some staff weren't as friendly as I had hoped. Our room was above Tokyo Joe's, so we could not use our balcony after dinner because of the exhaust fans from the restaurant.
Stayed 6 nights in Nov 2023
Verified

4/10 Poor

Tara Siegle

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We will never stay at a Sandals resort again - EVER. We discovered we have a superpower .. we are INVISIBLE - the staff and service were absolutely awful - we were definitely on the other side of the hierarchy that is SANDALS. DO NOT STAY HERE
Stayed 5 nights in Oct 2023
Verified

4/10 Poor

Jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff but the night life was difficult to deal with because of the heat. Even in inside dining the restaurant was uncomfortable. Further, every person who worked there basically offers to get you drugs. Being. Jamaica I understand the concept but felt it inappropriate. Food menu and time wait a hassle in some of the
Stayed 5 nights in May 2024
Verified

6/10 Okay

Marit

Disliked: Property conditions & facilities
Ikke verdt prisen! Positivt: Ålreit strand, relativt greit å få solsenger eller cabana, mange restauranter, kort kjøring fra flyplassen og ved ankomst har du en ventelounge på flyplassen. Rommet hadde bra størrelse, fin balkong. Badekar på balkongen, med mulighet til å trekke for gardiner om man ville ta et bad. Også hyggelig med en lounge hvor man kan ta en dusj og slappe av etter utsjekk om man har sen avreise. Middagen på Oleander var veldig bra! Også en del aktiviteter var inkludert i prisen, som feks 45 min snorkletur mv av vannaktiviteter. Negativt: Treghet! Alt fra innsjekk (selv om man selv sjekket inn i venteloungen på flyplassen) til flere av restaurantene. Spesielt Soy. Vi skulle ha felles middag og få bord per servitør (4-5 bord for vår servitør). Vi satt 2,5 time for å få 3-4 retter hver (sushi sted)… og servitøren glemte bestillingene og alle var ekstremt skuffet. Maten var god, men trolig også fordi var så sultne når vi først fikk maten. Tregheten gikk også på rom-service. Over 1 time for å vente på en toast. Til den prisen jeg betalte hadde jeg ventet et bedre hotell.
Værstasjon
Fra en mini cabana.
Fra snorkleturen
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Merlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los alrededores fuera del hotel no tiene ninguna opción para llegar a pie , no vimos ninguna instalación comercial , centro comercial , restaurante u otro centro de recreación .
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

Hillianthe

Liked: Staff & service, property conditions & facilities
Sandals is heel lux en perfect geregeld. Ondanks je geen geld daar nodig hebt zou het toch wel handig zijn als er een ATM aanwezig was voor als je van het resort wegging met een excursie of met een taxi. Buiten het resort moet je steeds tip geven. Voordat je het weet is je geld op.
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 4 nights in Mar 2022
Verified

6/10 Okay

Balkys

Disliked: Staff & service
This is not a luxury resort or luxury experience. Luxury swim up suite only included one chair, one luggage holder and no luxury. The duvet had holes. The pillows were flat. Phone service in the room doesn’t always work. Luggage wasn’t picked up from room after 4 calls to front desk. Luggage was left outside at wrong room upon arrival. Don’t expect fresh juice or for all of the menu items to actually be available. Entertainment was sub par. Don’t recommend for price point even if this was a 3 star. Airport is located in the back yard of this location and airplanes take off frequently. Not a crystal blue beach. This is more of a do it yourself resort then staff providing you with service. Quality, Service and up keep of the property are lacking at this flagship resort.
Stayed 4 nights in Feb 2022
Verified

8/10 Good

Eunice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is pleasing BUT they have an infestation of cats, especially in the Cabin 508 area and Stew Fish Restaurant, which apparently they have no control over. For those that like cats it’s not a problem, but for the ones that don’t, it’s horrific. Also, Oxtail should be a regular on the menu. I tried three restaurants that serves Jamaican dishes and never saw Oxtail on the Menu or even got at any point. Also ALL the restaurants that serve Steak should find a way to soften it more, even if well done, to prevent wastage as its very hard to chew even though tasty. Butch Restaurant for dinner is nice as well as Cucina for breakfast (Ackee and Saltfish). I never made it to Soy (Sushi) or Tokyo Jo, but the restaurants seem nice from the outside. Entertainment at night in the Living Room was nice. Mariner for snack lunch is excellent (Pizza, beef patties, hamburgers, quesadillas, etc). All in all, they did their best to accommodate me and upgraded me from my original room (I do not like cats), which allowed me to have an enjoyable Christmas vacation.
Stayed 4 nights in Dec 2021
Verified

10/10 Excellent

Irvence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the room to the staff there has been no disappointment.
Stayed 4 nights in Dec 2021
Verified

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reopening

Front dest staff are amazing. House keeping amazing. Pools- very nice plenty of room. Drink quality- good Service and food quality at Butches is significantly better than others dinner restaurants. This hotel has recently re-opened, most likely why it needs some service fine tuning in some restaurants. Airport is a complete nightmare w covid procedures. Totally inept. 5 stations should be 2 & 3 hours wasted
Stayed 5 nights in Jun 2020