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"bien a part la réservation chaotique"

"The pictures for this property are very misleading. The place is very outdated and there’s a horrible smell that comes from the shower. On day of checkin I was sent an email outside of the hotels.com site asking for a deposit even though my booking was paid up front. It was a little bit sketchy. Then trying to find the location was very confusing as there were several gates and doors each with their own access codes. Very difficult to navigate when you arrive after sunset. The fold out couch bed...

"Buen viaje en familia, estuvimos en el Garden & SPA dos noches en familia y super agusto. El checkin es un poco lioso ya que te facilitan un código de acceso a una caja de seguridad donde se encuentran las llaves del apartamento y con esa llave se puede abrir la puerta principal y la del portal. En cuanto al apartamento, casi todo genial. Nosotros hicimos uso del sofá cama y nos dimos cuenta que no había ropa de cama, ni tan siquiera una manta (o al menos nosotros no la encontramos) es algo que...

"The people in charge of the room never answered "