6/10 - Được
Glenda, Upper Marlboro
Đi cùng thú cưng, Đi cùng gia đình
04/08/2025
Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I booked through Expedia and I was told when I arrived that it would have been better to book through their site directly as I would have saved on the daily room rate. I was also told that as someone who booked on a 3rd party site, I was not considered priority to receive one of the better rooms. That did not make sense since I paid more.
The room I received was musty. As soon as we opened the door, the musty smell hit us. There were scented plugins but it did not mask the musk smell well. You can also tell that the room was dated as the walls had empty areas where picture frames or mirrors might have been. The carpet was ripped up in different areas of the room. The TV was old. The sink area in the kitchenette had warped cabinets and countertop. The cabinet where the TV sat on also smelled like musk. I mean, as soon as you open a drawer or cabinet door, the smell just hit you; it was so strong.
We were there while it rained. The hotel did not advertise that we would have a concert of frogs croaking all night. This let us know that the room was not sound proof at all. We could hear everything outside our room.
The pool is nice but there are no lights available at night. The pool is advertised to close around 9 or 10pm. Why not turn on the lights in the pool area? We tried to find the light switch with no luck.
Would I stay here again? No and that is just due to the property itself. It is dated and bordering as a motel rather than a hotel. The staff was great!
Glenda
Lưu trú 2 đêm vào Tháng 8, 2025