I was disappointed in this Hilton. I expect better from this brand. Check in was fine, the receptionist helpful and friendly. However, as soon as we got to our room, it was apparent the toilet was not working. They did send someone up to put a bandaid on it but really, we should have been moved to another room. We were sitting around with the repairman in the bathroom for nearly half an hour, waiting to unpack in case were were moved.
The room seemed clean but the fitted sheet on the bed was not the proper size. It did not tuck in under the mattress. The corner popped off as soon as I got into bed. I could not get it back on nor did I want someone to come up to fix it at that hour.
After eight hours of driving, we hoped to use the hot tub but the pool area, where there were no towels, was extremely noisy with children and the hot tub did not look clean.
In this day of personal electronics, I have come to expect USB ports in the room, at a minimum. There were none. And not even a pen in the desk drawer. The hair dryer was on its last legs.
The rooms could use better sound proofing. Our neighbors came back to their room after 2:00 am and I could not sleep for all the noise of their continued loud talking.
The bed was comfortable and we enjoyed a noon check out. The toiletries in the bathroom were adequate.
