Dear Michelle, While it sounds like you had much to like about your stay, I am very sorry we didn't exceed your expectations. Your detailed feedback is appreciated as it helps us to focus on the areas that need our immediate attention for improvement. Please consider a return trip so we can provide you with a better experience. Sincerely, Joe Giannino. GM

Thank you for the wonderful review. We hope to see you again soon.

Thank you for the great review. We look forward to seeing you again soon.

Dear Doug, I'm so glad you enjoyed your stay. It is lovely that you enjoyed our outdoor pool area. Your review and recommendation are welcomed and appreciated. Thank you for staying with us. Best, Joe Giannino, GM

Dear Linda, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Joe Giannino, GM

Dear Georgette, Thank you for providing us with your feedback. Your informative comments are greatly appreciated. We are pleased to hear that you were mostly satisfied with your stay. However, we apologize for any inconvenience caused by the spots on the floor. We value your business and hope to have the opportunity to provide you with a flawless experience in the future. Best, Joe Giannino, GM

Dear Nicole, Thank you for choosing to stay with us. We appreciate the high rating you've given. Whenever you plan your next visit, we promise to provide the same level of comfort and convenience that made your stay exceptional this time. Best, Joe Giannino, GM

Dear Stephen Robert, We take pride in providing the best accommodations and service, so your compliments are appreciated. I'm delighted to learn your stay was wonderful, and I look forward to sharing your feedback with the entire team. Thank you for your attention in reviewing our hotel. Best, Joe Giannino, GM

Dear Nancy, Our location has impressed many travelers, so I am glad you found it exceptional. Our staff works hard to keep the hotel looking great and running smoothly so our location can take center stage. We appreciate you staying and recommending our hotel. Please come see us again soon! Best, Joe Giannino, GM

Dear Holly, I apologize for our shortcomings during your stay and appreciate you taking the time to share your experience. One of the main ways we improve is by receiving feedback from our valued guests. I thank you for your business and assure you that these comments will be addressed on our end. Please consider a return trip should your travels bring you back to the Charleston area. Sincerely, Joe Giannino, GM

Dear Tom, We appreciate you taking the time to share your experience with us. My heartfelt apologies for disappointing you due to your assigned room type. We strive to provide every Guest with a comfortable stay, and we clearly missed the mark. Thank you for your honest feedback, which we will use to foster improvement; for that reason, we hope to see you again on a return trip. Sincerely, Joe Giannino, GM

I apologize for the inconveniences you incurred during your stay. We will make sure everything is addressed with the proper departments.

Thank you for the 5 star review. We hope to see you again soon.

Dear robert, We are happy to hear from you and value your kind review. It is encouraging to know that you enjoyed the pool and the gym. We work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip! Best, Joe Giannino, GM

Dear Melanie, Thank you for sharing this frame-worthy review. I feel our hotel team is one of the finest, and your feedback helps validate that opinion. Your review and recommendation are very much appreciated, as is your flawless rating. We look forward to serving you in the future. Best, Joe Giannino, GM

Dear stephanie Kathleen, We look forward to your return! Thank you for your business and these excellent comments that I will share with the staff. We hope to welcome you back soon. Best, Joe Giannino, GM

Thank you for the great review. We will share with the staff. Hope to see you again soon.

Dear bob, We are happy to hear from you and value your kind review. It is lovely to hear that our great location and cheerful service helped make for a nice stay. Thank you for your business and your recommendation! We hope to host you anytime your travels bring you back to the area. Best, Joe Giannino, GM

Dear Douglas, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. I'm sorry that our room design was not to your liking. We appreciate the feedback and hope to host you again. Sincerely, Joe Giannino, GM

Dear Malchus, I am glad our Hotel Indigo provided you with a five-star experience while visiting Mount Pleasant. Thank you for your business and for taking the time to share your review. We hope to see you again in the future. Best, Joe Giannino, GM

Dear Samantha, Thank you for your generous rating and for being our valued guest. I am thrilled that you had a great stay overall, and I appreciate your feedback on how we can be perfect next time. Thank you for your business, and please come again. Best, Joe Giannino, GM

Thank you for the great review. We look forward to seeing you again soon.

Dear Daniel, We loved hosting you! Thank you not only for your business but also for these glowing compliments. We are proud to have been a part of your trip and hope you will return soon. Best, Joe Giannino, GM

Thank you for the great review. We look forward to seeing you again soon.

Dear Randall, What a splendid review! Thank you so much for staying with us and acknowledging our Hotel Indigo's fantastic location. We appreciate you sharing your top-notch experience here, and we hope to see you again soon. Best, Joe Giannino, GM

Dear Crystal, It sounds like you enjoyed yourself during your time with us! Thank you for this excellent review and, more importantly, for being our guest. We appreciate your patronage and hope you find yourself in Mt. Pleasant again soon. Best, Joe Giannino GM

Thank you for the great review. We hope to see you soon.

Thank you for the great review. WE hope to see you soon.

Dear Cody, Thank you for taking the time to share your kind review. I’m glad you found your stay to be pleasant. We look forward to being your hotel of choice when in the area and appreciate your patronage. Best, Joe Giannino, GM

Dear Cynthia, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thank you especially for recognizing the staff; I will be sure to share your kind comments. We look forward to seeing you on a return trip. Best, Joe Giannino, GM

Dear Amory, We appreciate your decision to stay with us and we're thrilled to see that you had a five-star experience. Thank you so much for your patronage. We look forward to welcoming you back soon. Best, Joe Giannino, GM

Dear Cecilia, We are so glad you had an incredible stay with us at the Hotel Indigo Mount Pleasant! Thank you for recognizing our excellent staff and the superb job they do for our guests. Please come see us again anytime you return to the area. Best, Joe Giannino, GM

Dear Christina, Thank you for taking the time to share a five-star review of your experience with us. We appreciate your support and look forward to serving you again. Best, Joe Giannino, GM

Dear Terry, We appreciate your review and recommendation. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon. Best, Joe Giannino, GM

Dear Maureen, Thank you for your business and for taking the time to share a review. I am glad you felt well taken care of in our clean, pet-friendly environment. We strive to provide a great experience overall and will share your feedback with our team to let them know they should keep up the excellent work. Please come see us again soon. Best, Joe Giannino, GM

Dear Suzanne, We are so glad that you enjoyed our convenient location. It was our pleasure hosting you, and we thank you for choosing us. Best, Joe Giannino, GM

Thank you for the great review. We hope to see you again soon.

Dear Celeste, We strive to provide a pleasant stay, so I am thrilled that you enjoyed our hotel overall. Thank you for your business, and we hope to host you again. Sincerely, Joe Giannino, GM

Dear Sean, I'm sorry we disappointed you upon arrival by not having a room ready earlier; we would hate to leave you with a bad impression. Our front desk associates are updated when rooms become available, and we do our best to meet our 4:00 p.m. arrival time. Please forgive us for appearing unaccommodating. Sincerely, Joe Giannino, GM

Dear Jennifer, I'm glad that our location and overall value met your expectations. We can't thank you enough for staying with us, and we hope to host you again soon. Best, Joe Giannino, GM

Dear Stephen, Thank you for your time reviewing our hotel; we appreciate your choosing us. We hope to provide you with a WOW experience upon your return to the area. Sincerely, Joe Giannino, GM

Dear Richard, Wow, thank you for the kind review and recommendation! I’m thrilled to know that you experienced the best night’s sleep thanks to our exquisite beds. I appreciate you letting us know that you had a pleasant stay and we look forward to seeing you on a return trip. Best, Joe Giannino, GM

Dear Christy, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and encourages our team, who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Joe Giannino, GM

Thank you for the great review. We look forward to seeing you again soon.

Thank you for the great review. We hope to see you again soon.

Dear Gail Suzanne,We appreciate you taking the time to share your experience with us. My heartfelt apologies for disappointing you due to your assigned room location and view. We strive to provide every Guest with a comfortable stay, and we clearly missed the mark. Thank you for your honest feedback, which we will use to foster improvement; for that reason, we hope to see you again on a return trip.Sincerely,Joe GianninoGeneral Manager