Khách sạn phù hợp khách LGBT tại Mount Pocono, từ 3.038.852 ₫

"The couple promised to call me back to resolve the issue but I have not heard from them yet. Very disappointing because they seem to be decent people at first."

"We ended up not staying the night. There was no on site staff. The room was cold, you couldn’t adjust the temperature. The bathroom door didn’t close. The water was ice cold, even after running for 10 or so minutes, as the contact person told us to do. We booked the room with the hot tub, which wasn’t usable, so they put us in a room with a jacuzzi tub, not the same thing. Lastly there was a fitted sheet on the bed, but no top sheet under the comforter, which didn’t feel like luxury bedding as...

"Front desk person was kind and helpful."

"The hotel location is great near restaurants and specialty shops. Staff were very nice and helpful. The hotel needs to focus on its maintenance specifically in the bathroom area. In our second day we had to change rooms due to no hot water in our room. The front desk staff assisted with our issue right away. Free parking was great."

"Front desk not always attended. A bit frustrating when something is needed. Unfortunately even when staffed, the wait was quite long."

"Quaint. The quality of furnishings was clean, but flimsy & minimal. We rented a Queen Suite and there is NO AC & NO Thermostat in the room. We sweated all night. This is a bridal venue? Who rents a suite with NO AC, even though AC is advertised in the hotel's ads? We called maintenance but he had no idea how the AC (which didn't exist) nor how the heat was controlled. At 11PM they offered to move us to another room with AC. At 11PM?! Then I asked the front desk to comp us some amount for a very...

"This was a last minute booking so didn’t have time to scout the place but surprisingly it was very good. The staff were corteous, breakfast was superb, overall, the place was clean. The only comment I have is that some rooms we booked didn’t have refrigerator in it."

"We recently visited Great Wolf Lodge in the Pocono Mountains, and overall we had a wonderful experience. It was especially nice to have a warm indoor water park during the cold weather. Most importantly, my 5-year-old daughter absolutely loved it and had an amazing time, which made the trip very worthwhile for our family. The room itself was comfortable, although my wife did mention that she saw a cockroach in the bedroom. I personally didn’t see it, but it’s something the hotel should...