Khách sạn Mount Vernon

"It was refreshing to find out that the hotel is American-owned and operated. I loved our cozy room and the toiletries provided. The bed and pillows were exceptionally comfortable, and the bathroom was sparkling clean. My 6-year-old enjoyed the pool so much. The front desk staff were kind enough to allow us a late checkout so my daughter could spend more time having fun in the pool."

"Well for starters, the fridge/freezer wasn't plugged in. Causing water to build up in the fridge. So when the door was opened, it came out onto the floor. The reason it was unplugged was because the cord was too short. Causing it to get unplugged when the door was opened. Had to adjust it. Secondly, the drapes don't close all the way. Had to clip them shut. Third, there was hair in the sink and other places in the bathroom. Fourth, the ice machine wasn't working at the hotel. Best...

"Great hotel, affordable and clean. The beds were very comfy."

"The staff here are absolutely amazing and accommodating. The pull out couch in our room was not clean or very safe, there were springs poking out of it so we could not use it."

"Overall we had a great stay. The lobby and breakfast/bar area are very clean and beautiful and the staff were extremely helpful and friendly. I was surprised that the second floor rooms have an exterior door (although you must go through hotel lobby to access the second floor, so security is not an issue at all.) The hotel seems like it used to be a motel that was significantly upgraded and reconfigured. The rooms themselves are on the small side, but the sinks and beds have clearly been...

"Tried getting someone that would talk English"

"Check in was quick, rooms were very clean, beds and pillows were both so comfortable. Breakfast in the morning was top notch and the coffee was so good too! Would stay again :)"

"We where not satisfied with the shower, pressure to low."

"The spa and pools are awesome."

"Staff was great but property was sub par or below due to damages, being dirty including a closed and swamp filled pool that is not a listed amenity. Also advertised vending machines missing from property. Room had damages and was dirty!"

"The bed were very small, but in general for one night, was good."

"Ok hotel for 1 night. Room was clean but bathroom could have used another swipe. Staff is very friendly."

"Everything was perfect, a great little getaway, especially the chocolate chip cookies."

"This is a great property. New owners are very nice and super accommodating, great breakfast and excellent service. Looking forward to coming back again."

"Definitely our new number 1 spot to stay in for softball tournaments up there ! So clean and when I requested items at 9 at night you guys got them fast and without a problem"

"Loved the industrial design of the hotel, natural ME pine wood. Their website should note entrance is actually on Front Street, not Main. I went around 3 times until I found the entrance(parking across the street.) Copley College involved in the hotel, branch of their museum up the street. I went back to Waterville(childhood vacation), to go the Colby free museum, so great! All in all, Waterville is back and worth a visit. I noted to staff at hotel the bar staff, one young woman, should pay...

"No breakfast no pets not even service dogs. Staff argue and say your wrong. Thought customer always right. Claimed dogs were in room cause dog hair on dresser off clothes. But did not. No pool nothing for kids. Cost more then what should for what you get. "