Khách sạn Mukim 16 Ayer Hitam

"We stayed for 4 days enjoying the kind and thoughtful hospitality provided by Brendan Hamid and Hamada. The recently restored bungalow was fully equipped, very comfortable and had lovely touches like a library of recent books on Penang history its buildings and gardens, flora and fauna. We stayed in a large room on the ground floor which was spotless. The views from the balcony of Georgetown and Butterworth were wonderful. The hotel is very conveniently located close to the Penang Hill...

"This property is looking fairly tired. We had a superior room with incredible views and lovely high ceilings, so the room was spacious and easy to relax in. It is, however, in need of some maintenance - chipped laminate, water damaged skirtings etc. The staff are exceptional, very friendly and helpful, super respectful. There was one waiter in particular we would like to give a shoutout to - my apologies for misspelling his name, which I believe is Jhorarule - he was absolutely lovely; even if...

"Very good business hotel and lovely staff"

"Hotel très propre, chambre spacieuse et piscine exceptionnelle. Cependant hotel très bruyant bien que situé au 26 eme étage. Personnel très froid, négligeant, accueil digne pas commerçant par rapport aux établissements du pays. Personnel à revoir, pas digne d'un établissement de ce standing. "

"This hotel is well run and well managed, service was professional and friendly. Forgot passport in the safe and manager of the hotel handled it with speed and diligence to safely deliver the passport to the airpot so I could make the flight. what more needs to be said."

"ホテルも綺麗で、朝ごはんが美味しかった。"

"Staff were extremely helpful."

"Good place to stay"

"Firstly, let me start by saying we were staying as a couple and didn’t realise it was the school holidays in south east Asia, so this definitely colours my review. The pool area looked amazing when we arrived, but the entire time we were there it was completely crowded with kids - who were having an amazing time and it’s definitely a great resort for families. For us, it was so noisy, overcrowded and you couldn’t get an alcoholic drink until 3pm… and even then, there never seemed to be anyone...

"Buffet was average and wait staff was so slow my plates were not taken for almost 40min. Disappointed"

"A very pleasant hotel. In a quiet cul de sac. Close to lots of lovely places in the old, historic part of George Town. Is now my ‘go-to’ hotel in George Town."

"This is my second at this property.The room and facilities are modern and relatively new and well kept. However, the staff needs to be better trained. On the last day of our stay (our rooms had late checkout), we went back to the rooms to prepare for checkout, but we were locked out of the room. We went down to reception and the staff said she fixed the issue, so we went back up again only to find the keys still didn't work. So we went to reception again and was told it was fixed for the 2nd...