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Nhận xét về Hotel New India

3 out of 5
Hotel New India
14th Cross Lane, Charnul, Near Gyaneshwar Temple, Mumbai

Nhận xét

5,2
Đánh giá 10 - Xuất sắc. 5/31 nhận xét" "
Đánh giá 8 - Tốt. 6/31 nhận xét" "
Đánh giá 6 - Được. 4/31 nhận xét" "
Đánh giá 4 - Kém. 4/31 nhận xét" "
Đánh giá 2 - Tồi. 12/31 nhận xét" "

5,2/10

Sạch sẽ

6,4/10

Nhân viên & dịch vụ

4,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

Nhận xét

10/10 - Xuất sắc

Md Abdul

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent Stay
It was an excellent stay at the Hotel.
Lưu trú 2 đêm vào Tháng 1, 2018
ali trả lời vào 28/01/2018
Thank u sir.

4/10 - Kém

Renjithkumar

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Heritage
Lưu trú 1 đêm vào Tháng 1, 2018
ali trả lời vào 30/01/2018
thank u sir

10/10 - Xuất sắc

M, Paris

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
super, le personnel aimable, l'organisation et les comptes clairs, proche de restaurents et de commerces...
Lưu trú 11 đêm vào Tháng 11, 2017
ali trả lời vào 30/01/2018
thank u sir

2/10 - Tồi

Moiz, Kuwait

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Total Night Mare- Worst Hotel Everseen
Mainthing don’t trust on the images it is all about tricky photography 1. Boiler was not working and water was too cold. 2. Half of the time water supply was cutted off 3. We booked AC room and for 8 hrs it was not working and nobody is bothered about our complaints 4. No drinking water facility 5. Even hangers were not available 6. No extensions in the room 7.There service was pathetic for anything we need to ask them 6-7 times thn only they were responding all the staffs are illetrate and rural boys without lack of any knowledge Who so ever is giving good review for sure its fake review by hotel guys only. I would say if you want to ruin your trip than goto this place else never think if they give 90% discount thn too. I request expedia to remove this hitel from their website as it is spoiling their market value too.
Lưu trú 2 đêm vào Tháng 12, 2017
ali trả lời vào 11/02/2018
sorry for the inconvenience cause to you.

2/10 - Tồi

YOGESH

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
It was not as shown in photographs. The services were too too slow. The water bottle ordered @8 pm arrived in the room @10 pm. The staff work was also served lately. The staff was not co-operative & supportive....
Lưu trú 2 đêm vào Tháng 10, 2017

6/10 - Được

Thomas

Thích: Sạch sẽ, nhân viên & dịch vụ

4/10 - Kém

Dieter

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng

8/10 - Tốt

Khách đã xác thực

Thích: Nhân viên & dịch vụ, tiện nghi phòng
Great place for the lower end of Mumbai prices
The staff at Hotel New India were very helpful. Our bags did not arrive for 4 days due to an airline failure and they were always helping us to contact them and get the bags delivered. We also had to stay for longer and they made it work without us swapping rooms. They even offered us a great exchange rate without any fees to help during the cash crisis.
General Manager trả lời vào 18/12/2016
Thank you so much for the wonderfull review,Hope to see you again via Expedia

2/10 - Tồi

Khách đã xác thực

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Bedbugs. Be warned!
The staff was great but the rooms were truly terrible. Extremely dirty bathroom and bedbugs. I got bitten all over. The first room I was shown had no window and there was mold on the walls and ceiling. Also the bathroom hadn't been cleaned and there was urine on the toilet seat and floor. I'm used to ruffing it but really...
manager trả lời vào 29/01/2017
sorry for the inconvenience cause to you.

2/10 - Tồi

Gil, Vancouver, BC

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Worst Hotel I Ever Booked Online
Right from check-in, the experience was bad. First, the clerk at the desk didn't even notice I came in. After I made my presence known, he told me check in would take about half an hour. Half an hour!? I asked if I could have the wifi password so that I could check things online while he checked me in. The clerk replied that he could not until I was checked in. I decided to go around the block instead of waiting inside. When I came back, the clerk told me I had booked a regular room and that regular rooms only had shared bathrooms. So unless you book a superior room, you don't have your own toilet and shower. Be aware of that. But since they were out of regular rooms, he would upgrade me to a superior one. However, it seems I got an upgrade to a not-so-superior room. The room I got did have its own bathroom, yes, but it could only be accessed through a 4-foot high corridor, had no windows, no A/C and no fans. It was suffocating. Also, the bathroom's ceiling is so low I had to crouch a little every time I went in. Not to mention that it didn't have toilet paper and looked liked it had been built decades ago and let to decay since. You would get more value from a youth hostel. If you are looking for a real hotel, pay a bit more or go further north.

2/10 - Tồi

casey

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Cheap for mumbai, but not worth it
Smelly room, bed smelled very bad, they only change the bottom sheet so your blanket and pillow stink of the last mans sweat as there is no aircon. Really bad experience in this area too. There is rubbish everywhere the whole street smells of s*** and the people are very rude they all stare at you like you aren't human. staff were ok, apart from the ones that stood outside your room shouting all night and early morning. Also the mosque next door sings through its speakers very loud from 5am throughout the day.

2/10 - Tồi

Brendan

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Go cheap, I hope you like mice
Mice in room, tiny rooms. Bathroom clean, free breakfast and fast wifi

10/10 - Xuất sắc

Juha, Finland

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Friendly and clean hotel
Late review, but I still have to give a full 5 stars to this budget hotel. People at reception speaks fluent English, they are really helpful and I was happy that they recommend upgrade to AC room. If you have problems to get to the hotel, you really should call to reception, they will certainly help! Room was very good, compact size, nice clean bed, big pillow and all. AC was great, personally I would have boiled in Mumbai city heat without it. Great veg restaurant near by, just ask for directions. If I would stay longer, a small train station is not far and I think you could easily get to main train station from there. Taxis at Mumbai are really trying to rob tourists. I was tired, hungry and was not careful enough and my taxi ride cost me too much because meter was not valid. Perhaps prefer black and yellow cabs. Taxi from/to airport should cost around 500Inr but for tourist it's hard to negotiate.. While my stay there was some problems with wifi, but that was not too bad for me. Mobile phone signal to my room with my operator was not good. Overall nice experience and good sleep!
Saud trả lời vào 11/07/2016
Thank you very much for your wonderful review , its our pleasure that you stay in our hotel. Manager Shahid

6/10 - Được

Khách đã xác thực

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
OK hotel for the price
Saud trả lời vào 06/07/2016
Thank you very much for the review , we like to see you again.

8/10 - Tốt

Surya, Manchester, uk

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
So welcoming and kind, we'd come back again!
After a long and delayed journey we arrived at 6 in the morning to find them all sleeping. We were 9 hours late and turned up to kindness, generosity and a welcoming smile. Since then on we have received more of this kind of treatment and would love to come back. Slight confusion with the air-conditioning but once we grew in competence it kept the room at a refreshing temperature compared to the humidity outside the hotel. Full mirror, clean sheets (not matching, but this is minor and no issue for us) and breakfast served to your door- great! The people really made the place what it is and helped wherever possible. The rooms have signs of use, but nothing out of the ordinary, bathroom was kept clean but showed more signs of use, though a shower, toilet and sink all in working order that felt fine to use, most would have a nice time staying here.
Saud trả lời vào 07/07/2016
Thank you Mr.Surya for the review , its our pleasure that stay in our hotel n we like to see again in our property. Manager Shahid

6/10 - Được

Khách đã xác thực

Short stay
Convenient location, decent rooms, good service

4/10 - Kém

Tsuyoshi, 東京

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
次は使わない。
チェックアウト時にムンバイ市内の観光を手配すると言ってきたが計画しているからと断ってもしつこく食い下がってきた。パスポートも預けなければいけなかったし、共同風呂、共同トイレでイマイチだった。Googleマップでホテルニューインディアで検索すると違う場所を表示するため迷った。事前によく確認する必要がある。

10/10 - Xuất sắc

sandy, aberdeen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Busy new india
Very grateful for the help given to me by Saud at reception. Allowing me to use his own phone and credit to contact my bank. Thank you :)
Saud trả lời vào 09/07/2016
Thanks for posting a nice review about our hotel. we hope again you will visit us. Thanks and regards.

8/10 - Tốt

digga, köln

Thích: Nhân viên & dịch vụ
Preiswertes H. in lebendigem muslimischen Viertel
Preis-Leistung-Top! Saubere Zimmer, saubere Gemeinschaftsbäder (3 Stück) Nettes Personal, sehr netter Chef. Zu Fuß ca. 20-25 min vom Victoria Terminus entfernt. Mit Taxi 5 Minuten. Frühstück ist inklusive und sehr gut! Kann ich nur empfehlen auch wenn es sicherlich Hotels mit besserer Lage gibt. Ach ja, um ca. 5:30 weckt euch der müezzin, da direkt nebenan eine Moschee liegt. Nach 10 Minuten könnt ihr aber weiterschlafen:)

2/10 - Tồi

Timurbek, Иваново

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Ужасный отель
написано с ванной, на самом деле нет Общее состояние первого номера. Грязно, постель рваная, в пятнах, одна стена ободранная, душевой кабинки нет, просто кран сверху около туалета, развернуться негде. Полотенец нет, попросили выдать. Выдали абсолютно грязное везде, мы им только полы и вытерали. а сами вытерлись своей 4дневной одеждой, она и то чище была, полотенце купили на след день. Ночью за стеной льется постоянно вода без беруш не заснешь, окон нет на улицу. Это у них считается еще хороший номер. итак комната вторая: Вторая комната находилась на 3 этаже, уже были отдельно душ и туалет. На удивление этот менее улучшеный номер был получше, почище простынь, окно, и более менее свежий воздух и нет ободранных стен, хоть и душ и туалет общий, но душ все же удобнее есть где развернуться. Но все было хорошо до первой ночи, потому что около 5 утра, вас будит громкоговоритель мечети, которая находится через дом. Причем громкоговоритель сломан, и орут кое-как. Не спасают даже беруши. Только после 5мин этого завывания можно дальше спать. и все бы ничего, он персонал уже что-то начинает орать по утрам в коридоре, и звонит мерзкий громкий телефон. Вообщем выспаться не удалось.

2/10 - Tồi

Nithin

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Worst experience. We were put in another hotel.
The worst I ever had. They told us that rooms were not free and put us in another hotel. The room had no ventilation and stinking. I talked to them including the Expedia on the same day and they were not willing to help.
Manager Shahid trả lời vào 25/03/2016
Hi , Nithin sorry for the inconvenience to you which you face n its really feel bad , but we promise you to give good service in our hotel new india when you come again.

2/10 - Tồi

jason, London

Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
false advertising
The room was not as advertised when I made the booking. Was a small room with no tv and no shower

2/10 - Tồi

Reza, Kerala, India

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
No Room Available with Booking
Not a good or safe location. Arriving at the hotel I was taken to another location, being told it would be the same hotel... After a 5 minute walk down a dark side alley, we arrived at Hotel Karim. I had made a booking for Hotel New India, and was traveling alone so didn't feel particularly comfortable staying down a dark alley by myself. When back at Hotel New India, I was told there were no rooms available, even though they had received my booking... They didn't have a room available for me. Very disappointing after having a delayed flight and arriving at the hotel at night. Was left stranded, walking around looking for a hotel in the dark, no internet or phone... As someone who is familiar and has lived in the city long term before, I managed. But would definitely not recommend for anyone coming for the first time. It's worth to research your area and pay a little extra... for the sake of your safety. Unfortunately Mumbai's rates have gone up, and it is not a particularly backpacker friendly area.. Safe Travels. Love and Peace

2/10 - Tồi

Khách đã xác thực

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Gave us too much problems
The worst thing was that even when I made a reservation 2 weeks ago, our room was occupied upon arrival. They said I was late and they gave someone else the room. They did offer us another place for two nights stay, and we accepted it because we were exhausted from our 16-hour flight. However, this was totally unacceptable. The place we got was quite bad as well. The room was... usable but the place is in the middle of nowhere and the walls were falling off. The original hotel (New India) is located near a station, but difficult to find. Moreover, the neighborhood is just crammed with people especially in the evenings. I am not recommending this place.

10/10 - Xuất sắc

sandy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Saud trả lời vào 28/05/2016
thank u for good review

2/10 - Tồi

Christopher, Cairns

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Not in a million years
Never again.

6/10 - Được

Paul, Sweden

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ
Holiday
Intressant område med Gongri marknad alldeles intill.

8/10 - Tốt

Khách đã xác thực

Thích: Nhân viên & dịch vụ, tiện nghi phòng
Good friendly staff,
Warm friendly staff. Rooms are comfortable and clean.with a large bed, good shower over, TV and air-conditioning.The Wi-Fi was good, room service was good. early check-in and late check-out available. All in all, I enjoyed my stay and would recommend this hotel to others travelling to the Mumbai city - especially with the relatively low cost. Thanks staff for the great customer service.

8/10 - Tốt

Asif, Saleh From London

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Good
I stayed here for 2 days really i feel here as homely atmosphere. The staff were lovely,superior Rooms are spacious clean and bathroom was good with 24hrs hot water.They provide a clean bed sheet pillow cover and blanket with very hygienic condition.Room service and house keeping staff always as u want and they were so efficient and always smiling face.Complimentary WiFi.. 10 minutes walk from local station where you can easily get into the North of Mumbai, local traders, Taxi and other means of transportation is easy available at reasonable fare. good for business and budget travelers...

8/10 - Tốt

Asif, uk

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Pleasant Stay
It was a 2 days stay at New India, i booked Superior AC Rooms were good with Premium Bedding clean, staff was friendly,and courteous staff specially the front desk . The room Service was good, i am happy with rate and quality and service. Shops, Restaurant, Mosque, Train Station, Local Taxi Stands and other necessities are just a minutes away,it was a delightful experience. Will surely come back. All in all we had a good stay here, and would stay again, definitely recommend to friends and relatives, would recommend to anyone who is looking for a good hotel in south Mumbai, Dongry area at reasonable price.
Saud trả lời vào 30/01/2016
Hi , Mr.Asif Saleh thanks for the review , its our pleasure that you stayed in our hotel and want to see you again via HOTELS.com. Saud Hotel Manager