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Nhận xét về Sea Palace Hotel

2.5 out of 5
Sea Palace Hotel
26, P J Ramchandani Marg, Near Radio Club, Mumbai, Maharashtra

Nhận xét

6,2
Đánh giá 10 - Xuất sắc. 10/102 nhận xét" "
Đánh giá 8 - Tốt. 25/102 nhận xét" "
Đánh giá 6 - Được. 39/102 nhận xét" "
Đánh giá 4 - Kém. 15/102 nhận xét" "
Đánh giá 2 - Tồi. 13/102 nhận xét" "

6,4/10

Sạch sẽ

6,4/10

Nhân viên & dịch vụ

6,4/10

Tiện nghi, dịch vụ

5,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,4/10

Thân thiện với môi trường

Nhận xét

2/10 - Tồi

maria lucia

Không thích: Nhân viên & dịch vụ
I have paid for single room and arrived 23.50 pm at the hotel. They said I had not paid, they didn’t find the reservation and it took them one hour to give me a room as walk in, when I had previously paid for the room
Lưu trú 1 đêm vào Tháng 3, 2024

8/10 - Tốt

Khách đã xác thực

Comfortable
Lưu trú 2 đêm vào Tháng 2, 2024

6/10 - Được

Günter

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 4 đêm vào Tháng 2, 2024

8/10 - Tốt

alakesh

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
It was a nice and quiet place. Staff was helpful and was generous enough to keep my bags for 4 extra hours after checkout. The rooftop restaurant and bar was super awesome. Room was ok except that the AC in my room was not working and was not responding to the remote. Not a big deal as it was not hot. But something the hotel should make sure it works before someone checks in.
Lưu trú 1 đêm vào Tháng 2, 2024

6/10 - Được

Khách đã xác thực

Đi cùng gia đình
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 2, 2024

10/10 - Xuất sắc

Shakila

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
A Memorable Stay at Sea Palace Hotel
I recently had the pleasure of staying at the Sea Palace Hotel in Colaba, Mumbai, and I must say, it was a truly delightful experience. From the moment I stepped foot into this vintage hotel, I felt like I had traveled back in time to old Bombay. The hotel's location is simply superb, overlooking the Arabian Sea and just a stone's throw away from the iconic Taj Mahal Hotel. The check-in process was swift and hassle-free, contrary to some reviews I had read. The staff at Sea Palace Hotel were incredibly helpful and went above and beyond to ensure that my stay was comfortable. I had the privilege of staying in a sea view room, and it exceeded all my expectations. The room was impeccably clean and fresh, and the space provided was quite generous. The bathrooms were also well-maintained and spotless. Although I had booked breakfast, I unfortunately didn't have the opportunity to enjoy it. However, the staff was incredibly accommodating and understanding of our situation. I stayed at the Sea Palace Hotel for a total of five days, and I can confidently say that I will choose this hotel again for my future visits to Mumbai. The price I paid for the excellent location and top-notch service was definitely worth it. The managers and staff at Sea Palace Hotel truly believe in the mantra that the customer is king. They made us feel welcome and treated us like family throughout our stay. Lastly, I would like to express my heartfelt gratitude to all the staff at Sea Palace.
Lưu trú 5 đêm vào Tháng 1, 2024

10/10 - Xuất sắc

Penelope

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent Hotel
The Sea Palace Hotel is in the most amazing location overlooking the harbour and 2 mins walk from the Gateway to India. Lots of shopping and excellent places to eat and drink in the vicinity. Also the hotel had its own roof top bar/restaurant which is lovely in the evenings. The staff are super friendly and helpful. The rooms are comfortable and clean. I will definitely be staying here again on my next trip to Mumbai. I already recommending this hotel to my friends. Thank you Sea Palace Hotel for a most remarkable stay in Mumbai. And a special thanks to D’Souza the front of House receptionist. From Rahul and Penelope
Lưu trú 2 đêm vào Tháng 12, 2023
AJEET SINGH trả lời vào 16/12/2023
Dear SirThank you for your good review,give us chance again to give you good service and comfort, WE WILL SEE YOU SOONHAVE A GOOD DAYRegardsAjeet Singh

6/10 - Được

Sanjay

Đi cùng bạn đồng hành
No frills hotel but the bed was comfortable, the AC worked and there was running hot water. The room was plain and small. The sea view room that we booked was not available (despite having called and confirmed a day prior) but they did provide a smaller non view room. Breakfast was good. Location was excellent.
Lưu trú 1 đêm vào Tháng 11, 2023
AJEET SINGH trả lời vào 16/12/2023
Dear SirThank you for your good reviewwe will see you soon.RegardsAJEET SINGH

6/10 - Được

Fershid, Brookline

Đi cùng bạn đồng hành
Good value for the price. Convenient location close to Gateway of India. Breakfast is good. Staff is friendly and helpful. Rooms could use a bit of an upgrade.
Lưu trú 10 đêm vào Tháng 10, 2023

4/10 - Kém

KISHORE

Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Poor service , terrible rooms they need to renewait the rooms . The paints were chip . Every were there were spider webs and bothrooms were horrible in place. All the furniture was out dated and Air conditions was in bad conditions. Rooms were having nasty smell . Breakfast was ok the good part of Breakfast was the serve you fresh omelets on the table of your choice. Overall very very bad experience .
Lưu trú 16 đêm vào Tháng 9, 2023

6/10 - Được

alan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good location.Hotel OK.Food very good but very expensive especially the beer
Lưu trú 6 đêm vào Tháng 10, 2023

6/10 - Được

Harshad

Lưu trú 1 đêm vào Tháng 8, 2023
AJEET Singh trả lời vào 08/08/2023
Dear SirThank you for your review.we will try our level best to give you good service for your future bookingwarm RegardsAjeet Singh

8/10 - Tốt

GLORIA

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
A good value
The hotel is right on the seafront; it is quite rundown, and the room was very basic, but the beds were comfortable. The breakfast included omelettes cooked to order and various Indian dishes. The great location, sea-facing window, and warm, helpful staff made our overall experience very pleasant
Lưu trú 2 đêm vào Tháng 11, 2022

6/10 - Được

Stéphane

Khách đi công tác
Thích: Nhân viên & dịch vụ
Hôtel bien situé, mais prestations très moyennes
Hôtel très bien situé à côté de Gateway of India. Par contre, l'hôtel est vieillot. Le service est satisfaisant. Le petit-déjeuner est correct.
Lưu trú 7 đêm vào Tháng 4, 2022

10/10 - Xuất sắc

Lars-Gunnar

Thích: Nhân viên & dịch vụ, tiện nghi phòng
Bra läge
Bra läge med utsikt och trevliga personalen
Lưu trú 1 đêm vào Tháng 1, 2020
KD trả lời vào 22/02/2020
Dear Guest. Thank you for reviewing us.

8/10 - Tốt

Lars-Gunnar

Thích: Nhân viên & dịch vụ, tiện nghi phòng
Bra läge
Bra läge och trevliga personalen. Men ganska slitet.. men fick bra utsikt i alla fall.
Lưu trú 1 đêm vào Tháng 1, 2020
KD trả lời vào 22/02/2020
Dear Guest. Thank you for reviewing us.

8/10 - Tốt

Peter

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 3, 2019
KD trả lời vào 11/03/2019
Thank you so much for reviewing us.

8/10 - Tốt

Merete

Thích: Nhân viên & dịch vụ
Fin beliggenhed
Hotellet, som er under renovering, har en fantastisk beliggenhed! Nogle af værelserne er endnu ikke sat i stand og fremstår ret gammeldags, men det betyder ikke noget for oplevelsen! Jeg bor på Sea Palace Hotel hver gang jeg er i Mumbai og hver gang er det en fornøjelse.
Lưu trú 6 đêm vào Tháng 2, 2019
KD trả lời vào 11/03/2019
Dear Guest, Thank you for such a lovely review. We are so happy to hear that you prefer staying with us every time you visit Mumbai. Thank you once again.

8/10 - Tốt

Lakshya

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Sea Palace Hotel | Sea Facing
The location of the hotel was really good as it was next to The Gate Way of India and Taj Hotel. Hotel has 2 restaurant, one on the rooftop and another in the front- both facing the sea. Hotel entry and elevator will make you feel that the hotel is old but rooms are fairly upgraded. Staff is really polite and quick in service. Breakfast was a bit disappointing because of less number of items but food quality was fine. If I would ever come back to Colaba, I would definitely book it for its true value for money and location.
Lưu trú 2 đêm vào Tháng 2, 2019
KD trả lời vào 08/03/2019
Dear Guest, Thank you so much for such a lovely review. Please visit us again.

8/10 - Tốt

Monika

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
good place with beautiful seaview
Good place - I like the room with seaview! Sitting in the garden and having breakfast is nice!
Lưu trú 1 đêm vào Tháng 2, 2019
KD trả lời vào 27/02/2019
Dear Guest, Thank you so much for your lovely feedback. Please visit us again.

6/10 - Được

Neil

Where is my Sea View?
The hotel is ok to stay at, clean and readily comfortable for the price. The area is fantastic - many interesting places are in walking distance. The hotel got marked down as I booked a room with a sea view (which is very beautiful) but didn’t get one.
Lưu trú 2 đêm vào Tháng 2, 2019
KD trả lời vào 22/02/2019
Thank you for your feedback.

2/10 - Tồi

Khách đã xác thực

Đi theo nhóm
Không thích: Sạch sẽ, nhân viên & dịch vụ
It was totally mess, staff is dumb and completely unprofessional. It took 45 minutes for check in and 30 minutes to check out. Please never stay at this hotel.
Lưu trú 1 đêm vào Tháng 2, 2019
KD trả lời vào 07/02/2019
Dear Guest, Thank you for taking out time to write us a feedback. We are very sorry that you had such an unpleasant experience. We will surely take corrective measures so that other valuable guests like you do not face the same situation.

8/10 - Tốt

Waidah, Australia

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
A little noisy when there are functions on the bay otherwise - a comfortable place to chill out.
Lưu trú 8 đêm vào Tháng 1, 2019
KD trả lời vào 22/01/2019
Thank you for your review.

4/10 - Kém

Shafiqul

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Hotel Sea palace is costly but service is very poo
Hotel Sea palace is costly but service is very poor.
Lưu trú 2 đêm vào Tháng 12, 2018
KD trả lời vào 17/12/2018
Thank you for reviewing us.

8/10 - Tốt

Kris, Linter

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Goed gelegen, goede service, vriendelijk personeel. Ontbijt mag wat gevarieerder
Lưu trú 14 đêm vào Tháng 11, 2018
KD trả lời vào 28/11/2018
Thank you so much for your feedback.

10/10 - Xuất sắc

Leureen

When we arrived we were disappointed with room because we paid top dollar but after talking with manager was upgraded. What a difference this made, room was beautiful and view of harbour. We can only say staff were exceptional and made our stay memorable
Lưu trú 4 đêm vào Tháng 11, 2018
KD trả lời vào 26/11/2018
Dear Laureen, We thank you so much for your lovely feedback. Please visit us again.

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ
Không thích: Tiện nghi phòng
Central location ok Rock hard bed though. restaurant on roof was very good
Lưu trú 7 đêm vào Tháng 10, 2018
KD trả lời vào 22/11/2018
Dear Guest, we have noted your concern. Thank you for your review.

6/10 - Được

Kristoffer

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Ok hotel för kort vistelse
Bra Hotel med ok standard, blev ej städat mellan de två nätterna som vi var där. Fint läge vid vattnet mes en Roof top bar. Bra ställe att bo på för att se Mumbai under några få dagar.
Lưu trú 2 đêm vào Tháng 10, 2018
KD trả lời vào 22/11/2018
Dear Guest, Thank you for your review.

6/10 - Được

Khách đã xác thực

Simple stay for night type
It's simple bed for the night hotel. Less to expect for breakfast, normal working b'fast with less choice and low quality. Discourteous service. Only thing to be on the positive is its location near the Gateway.
Lưu trú 2 đêm vào Tháng 8, 2018
KD trả lời vào 29/08/2018
Dear Guest, Thank you for reviewing us. We surely will look into the areas that need attention. Hopefully, when you visit us next time you'll have a better experience with us.

4/10 - Kém

Simon, Delhi

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Poor value for money
It may reflect hotel prices in Mumbai but this is definitely a £10-£20 a night hotel anywhere else in India. Surly and unfriendly staff at check in, noisy and poorly air conditioned rooms. The only plus points were location (very close to the Gateway) and breakfast
Lưu trú 1 đêm vào Tháng 8, 2018
KD trả lời vào 13/08/2018
Dear Simon, Thank you for your feedback. This really will help us improve our services and address the problem area.

4/10 - Kém

luz rebeca

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Vayan a otro
Para turistas extranjeros no es lo adecuado. Les falta mantenimiento están ya muy viejo el hotel . La ubicación es lle único factor aceptable y el personal hace lo que puede. Lástima que no lo han modernizado .
KD trả lời vào 15/04/2018
Estimada Señora / Señor, Le agradecemos sus valiosos comentarios. Estamos en proceso de renovación de todo el Hotel. Dado que el hotel está siempre ocupado, la renovación del edificio se realiza a la velocidad de una habitación a la vez. Con suerte, cuando nos visite la próxima vez, tendrá un nuevo y modernizado Sea Palace Hotel

10/10 - Xuất sắc

adair, san francisco

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Wonderful breezy seafront place
So cheap for what you get. Marble hallways good Frodo, friendly staff
Lưu trú 4 đêm vào Tháng 11, 2017
PALAK SHARMA(Manager) trả lời vào 14/11/2017
Dear Guest, Thank you for trusting SEA PALACE HOTEL for your valuable stay & for our reviews.

8/10 - Tốt

shariff, nairobi

Thích: Nhân viên & dịch vụ, tiện nghi phòng
Nice hotel good location
Enjoyed my stay thou saw insects in my room hotel near restaurants n shops
Palak Sharma trả lời vào 22/06/2017
Dear Guest , Thank you so much for staying with us. Hope you had great stay. Your fed back is very much important for us.

6/10 - Được

Stephen

Thích: Tiện nghi phòng
Not top to expectations.
We have stayed here before and had a far better experience. It was very expensive for what it was. The prices in the restaurant were expensive as were the drinks. The breakfast was OK, the service was better though. The room was cleaned everyday. If I was in Mumbai again I would probably look elsewhere.

2/10 - Tồi

louise, uk

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Run down hotel in need of complete refurb
Awful - no good impressions- looked dirty and totally uninviting.

10/10 - Xuất sắc

Sherrill, San Francisco, California

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Comfortable, and great location
We had a seafront room for 2 nights. Our room was comfortable and spacious, with an ensuite bathroom also with sea view. The staff provided good service, and a simple buffet breakfast was included. We loved the location, which enabled us to walk to the Gateway of India for a morning boat trip to Elephanta Caves, and later walk towards town to see the great stone British-era buildings and enjoy the life of the city. Room rate and food prices seemed high for India, but perhaps not for Mumbai. Fun rooftop bar/cafe!
Sunrise harbor view
Gateway of India from our room
Marina rooftop cafe

10/10 - Xuất sắc

JP., brighton.

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great small hotel, beautifully located next to Taj
I was welcomed at Reception and acknowledged as a long standing customer, up graded to the Appolo room , which was excellent. Although I had not stayed there for 18mths, the porter and restaurant staff recognised me and took great care of me throughout my stay. I travel on my own, this was very reassuring. I would definitely recommend the Sea Palace in Colaba Mumbay. The Terrasse Restaurant is a great Refuge after a day out!.

4/10 - Kém

punit, punjab, India

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
The sea view is great
It was an average hotel with ok staff but with a frat sea view

2/10 - Tồi

Khách đã xác thực

Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
No minimum conditions
No hot water. We didnt shower for three days, everyday the promised that the problem will be fixed tomorrow. I guess there is a reason for the low price..

6/10 - Được

Khách đã xác thực

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi phòng
Very well located Hotel with great rooftop bar
I would highly recomend it if what you want is to be in the right spot, you are 8 buildings away from the Taj Mahal Palace and 3 minutes walk from Gate of India. The hotel has a really nice rooftop bar where you can have a cold beer with great vies to the Gate of India while listening to some nice music. I was travelling alone, and think this was just the right place to be. The owner of the hotel is a very nice person who would really take care of you and make sure you feel like at home at his hotel. Mumbai is very expensive so expect just a basic room with a not very confortable bed. The breakfast is good enough.

4/10 - Kém

Gregory

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Don't Let the View Fool You
The room was nothing like the photos in hotels.com. We were supposed to have a king size bed. It was two twins pushed together. There was no hot water, the bathroom was dirty and the floor tiles were coming up off the floor. I was very disappointed. Location was good and convenient. Luckily we didn't spend much time at hotel.

2/10 - Tồi

MSAAD, المملكة العربية السعودية

Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
مايستاهل السعر
الفندق مستهلك

10/10 - Xuất sắc

Bramwell, Manchester

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent hotel and location
Great little hotel situated on promanade few hundred meters from the Gateway to India can go anywhere in taxi for £1 or les Great views over harbour, very helpful management and staff asked for room with large window and was upgraded to superior room on forth floor free of charge with balcony. Rooms 100 % westernised Excellent roof top Restraunt with great view and good food Infdian, Chineese, European average main course cost £4

6/10 - Được

Khách đã xác thực

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Romkomfort
Vi kom sent på kvelden, ca kl 23.50 rommet var ikke klar. For en familie på fem som hadde vært på reise i over ni timer var ikke dette noe kult. Vi hadde bestilt suite, hva forventes av en suite? At en må ligge på en dårlig sofa og to på madrass på gulvet, dette stod ikke til forventningen.

6/10 - Được

Khách đã xác thực

Thích: Sạch sẽ
First visit
The room was a good size however we booked for 3 people and one bed was on the floor. With three beds there was a lack of room for baggage but we managed by being very organised. The power points were very difficult to access and our adapters did not work. There were not enough power outlets for 3 people to charge various devices. The restaurant was convenient and we joyed the food and views from the rooftop. Access to shopping, the Taj Palace and taxis was great. StAff were polite and friendly. Internet access in rooms was difficult - we had to stand near the door.... overall the Sea Palace was a convenient and satisfactory hotel for a good price in a good location. A few fixes round have made a big difference.

6/10 - Được

Khách đã xác thực

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good Location!
With a better cleaning and maintainance this hotell would be great. Do not have to be expencive upgrade, just make it feel cleen... If you can ignore this, the location is fantastic. Avoid the 4th floor due to the rooftop bar. If you stay more nights, eat breakfast at Taj one morning....

6/10 - Được

P., breda

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
prima tussenstop
het verblijf was prima voor het doel waar wij het voor hadden geboekt. een tussenstop. de faciliteiten van het restaurant kennen we niet wel zijn de mensen heel vriendelijk en het hotel heeft een leuk dakterras. prijs /kwaliteit verhouding is prima, evenals het uitzicht.

6/10 - Được

mani, delhi

Không thích: Nhân viên & dịch vụ
good location- reasonable place
I needed a place to spend the night for which purpose it was fine.

6/10 - Được

Dzintra, Sydney

Thích: Sạch sẽ, nhân viên & dịch vụ
A great Indian Experience
This was my second stay at the Sea Palace Hotel. On my first trip, I found the staff to be very kind and helpful and this encouraged me to book the hotel again. I was not disappointed. The location is excellent, right on the Habour only 200 meters from the Taj Mahal Hotel and the Gateway to India,and very close to the Colaba Causeway. My room (deluxe) was basic but large and comfortable and had everything I needed, free WiFi and breakfast,A/C, Kingsize bed, Satelite TV, good lighting,waterview and ensuite bathroom. An Indian experience and that is why I chose it. The people are simply lovely!

6/10 - Được

Khách đã xác thực

Không thích: Tiện nghi phòng
Interesting hotel, right next to the taj Gateway
This hotel was interesting. Modest but priced appropriately for a prize location. room was disappointing - hotel offered atwo twin beds or a king and when we asked for a king, they slid the two twins together so we had a constant crack!!