Hey Miae, we’re sorry your stay wasn’t up to scratch this time. Thank you for taking the time to share your experience with us though. We're very sorry to hear that you had trouble with the air con. It's really important for us that our guests feel comfortable and warm in their rooms, so we're disappointed we didn't meet your expectations this time. We've noted your feedback and will ensure that such an issue doesn't occur in the future. We hope this won't deter you from staying with us again – we'd love the chance to make it up to you. Your Ruby Rosi Team

Hey Julie, thanks for taking the time to review your stay with us. We're big believers in the idea that the best things often come in small packages. This philosophy drives us to design our rooms to be compact yet fully equipped, ensuring you have everything you need for a comfortable stay in the city center, all while keeping it budget-friendly.Our Ruby Rosi's central location near the main station and within a short walk from the bustling city center is an important part of our Lean Luxury concept. We're all about combining top-notch location with comfort and style. It's a shame this particular spot didn't hit the mark for you. If you're up for exploring, our Ruby Lilly over at Stiglmaierplatz might just be your next urban retreat in Munich.We're looking forward to welcoming you back, be it at Ruby Rosi or another one of our unique locations.Your Ruby Rosi Team

Hey Krystle, thanks for your lovely review. A big part of our Lean Luxury philosophy is having a great location in the heart of the city, so we're glad you made the most of that and had a great time in Munich. We're really proud of our teams' friendly, down-to-earth style of service and work hard to find and train the best people for the job, regardless of their background or experience. Happy to hear they made your trip memorable. We'll be sure to pass on your kind words to the team and hope you'll stay with us soon again.Your Ruby Rosi Team