Dear Mrs Zoi,We are extremely sorry for the unfortunate episode that occurred on the beach.We take this kind of thing very seriously and carefully monitor it to ensure that it never happens again.It is probable that the concurrence of several factors and the naturally loud tone of voice of the service employee caused the unpleasant inconvenience.We are sorry for the negative experience you have had because, under no circumstances, has any of the hotel staff been disrespectful to our guests.In fact, an aspect much appreciated and underlined by those who visit us is the kindness and availability of all our collaborators which represents an element of distinction for us.Unfortunately on Sunday evening the Hotel Manager was not available and the next morning you left the hotel very early therefore it was not possible to discuss the episode face to face.However, you have had the opportunity to speak by telephone and face to face with the receptionist Lisa who, acting on behalf of the Hotel Manager, apologized on behalf of the entire structure.We would like to let you know that we will use your feedback to improve ourselves and to prevent what happened from happening again.On behalf of the Hotel Manager and the entire structure, we offer our apologies for what happened and our regret for the unpleasant memory you will bring with you of our Hotel and our service.The Hotel ManagerErika Murgioni

Gent.ma,La ringraziamo per l'ottimo punteggio attribuito alla nostra struttura.Ci auguriamo di poterla ospitare nuovamente in futuro.Cordiali SalutiAngelica

Dear Guest,We thank you for the beautiful review.Hope to host you again in the future.Best RegardsAngelica

Dear Guest,We thank you for the beautiful review.Hope to host you again in the future.Best RegardsAngelica

Dear Guest,We are really sorry that you did not appreciate our Hotel but we thank you for the review, we will take all the considerations into account in order to improve our services.Best RegardsAngelica

Dear Guest,We thank you for the beautiful review.Hope to host you again in the future.Best RegardsAngelica

Dear Guest, We thank you for the feedback and we are glad to know that you appreciated the holiday in our Hotel. As far as concern the drain, unfortunately sometimes due to the wind it can happen that the smell goes out. The breakfast service is different from the pre covid times and we had to adapt it to the new regulations, till the 2019 the service was different. Best regards Angelica

Gent.mo, La ringraziamo per la sua recensione. Le nostre camere Superior sono tutte al piano alto, da qui deriva la differenza dalle camere Standard al pinao terra. Siamo lieti di sapere che ha apprezzato la disponibilità e l'efficienza dello Staff. Cordialità Angelica

Gent.mo, La ringraziamo per l'ottimo feedback e speriamo di riaverla nostro ospite in futuro. Buona serata Albaruja Staff****

Dear Bozana, We thank you for the nice words spent, and we are satisfied that you may have spent a good holiday at our hotel. In the hope of having you our new guests, a warm greeting

Dear Guest, We thank you for the nice words spent, and we are satisfied that you may have spent a good holiday at our hotel. In the hope of having you our new guests, a warm greeting

Gent.mo, La ringraziamo per il Suo commento e le inviamo i ns saluti. Hotel Albaruja****

Gent.mi, vi ringraziamo per il vs commento. Cordialmente Hotel Albaruja****

Gent.mo, La ringraziamo per il feedback positivo sulla nostra struttura. Nella speranza di riaverla come nostro ospite in futuro le porgiamo cordiali saluti. Staff Hotel Albaruja****

Dear Guest, Thank you for good review. We look forward to our new guest soon. Staff Hotel Albaruja****

Dear Sirs, We are sorry to read your review and to know that you did not have a good stay in our Hotel. We are really sorry about the cleaning service, because usually is one of our strenghts and something that people appreciate. About breakfast, we offer an international brekfast where there are a lot of local products, from savoury to sweet products. However we thank you for your review and we will take into account your considerations in order to improve our services. We wish you to have a good day Albaruja Staff****

Sehr geehrte Frau Nicole, Wir danken Ihnen für die wunderschöne Rezension. Bis nächte Jahr, hoffentlich. Mit freundlichen Grüßen Albaruja Staff

Dear Sirs, We thank you for the feedback. Best regards Albaruja Staff****

Sehr geehrte Gäste, Vielen Dank für die Rezension. Wir hoffen Sie wieder als unseren Gast begrüßen zu können. Mit freundliche Grüßen Albaruja Staff

Gent.mo, La ringraziamo per l'elevato grado di apprezzamento del suo soggiorno presso il nostro Hotel. Nella speranza di averla nostro nuovo ospite, le auguriamo una buona giornata. Saluti Francesca Hotel Albaruja****

Gent.le ospite, La ringraziamo per la sua ottima recensione. Nell'augurarci di poterla ospitare nuovamente le auguriamo una buona giornata. Albaruja Staff

Gent.ma/mo, La ringraziamo per la sua bellissima recensione. Siamo lieti di averla avuta come nostro ospite. Cordialità Albaruja Staff

Gent.mi, Vi ringraziamo e saremo lieti di riavervi come nostri ospiti. Cordialità Staff Albaruja

Dear Mr Philippe, Thank you for your review, you will be always welcome in our Hotel. Best regards

Dear Sirs, Thank you for your review and we will be glad to see you again in our Hotel. Best regards

Gent.mo/a, La ringraziamo per la sua recensione e ci auguriamo di riaverla come nostro/a ospite. Cordialità