4/10 - Kém
Zachary
Đi theo nhóm, Đi cùng gia đình
05/04/2023
Thích: Tiện nghi, dịch vụ
We booked a Two bedroom Two bathroom condo at this place, with 1 king bed and two QUEEN beds. We were given one king bed and two TWIN beds. Tried calling the number on reservation, we were told nothing else was available and to reach out to Expedia. The first guy we talked to tried to argue with us saying the reservation said “Two queen beds or twin beds.” This language was NOT on our reservation. Asked for a supervisor multiple times but he never put us through.
We spoke to someone else, who offering to cancel and give us a credit towards another hotel. Since there was nothing else available in the area (spring break) we decided to settle for what we had.
Now for the actual hotel, The building is quite old, several door handles in our unit were loose, paint chipping off wall in some spots and electrical/lights didn’t work right. Sliding doors did not work good. The TV box in master bedroom said we needed to upgrade to watch any channel, but other boxes in living room and small bedroom didn’t have this problem. The master bathroom also didn’t work well. The toilet didn’t flush well.
On the positive side, it was a easy place to find, close to town, quiet, and a great view of the ocean.
Overall it wasn’t a bad stay but would not return.
