6/10 - Được
Daisy
23/09/2024
Thích: Sạch sẽ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The lobby and entrance of the property is grand. But when I booked through Expedia there is no warning that the property is still under construction. The noise from the work went on from 7am to 11pm. The beach view room was not enjoyable due to the noise. Construction is happening next to our room. Cant sit outside and enjoy the view or the pool unless you can put up with the noise. The bathroom extractor fan was not working and lighting in room. For $725 a night I could not even sleep properly but it was too late to find another place. Expedia did not inform or notify or the construction work neither did Crowne Plaza who know a booking was made. Poor poor approach to such a big issue. Ruined my time at the resort. What is the point of relaxing when you can escape the noise. Only day 2 was discounted due to noise. How about inform everyone that books that construction is happening so people are aware and can book somewhere else if they prefer a quiet environment for relaxing.
Daisy
Lưu trú 2 đêm vào Tháng 9, 2024