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"Exceptional experience at Sheraton Fiji Resort Our family had the pleasure of staying at Sheraton Fiji Resort while celebrating our daughter’s birthday, and the experience exceeded our expectations. The quality and variety of both breakfast and dinner were outstanding. The meals were well presented, delicious, and truly enhanced our stay. During our visit, our daughter unfortunately experienced itchy bites late at night. The security team responded promptly and assisted us in transporting her to a medical facility. Their professionalism and support during a stressful situation were greatly appreciated. We would like to sincerely thank Ora, the Front Desk Manager, and Anna, the Duty Manager, for their exceptional care, professionalism, and attention to detail. They accommodated our request for a room change and ensured our comfort throughout the remainder of our stay. Although there was a minor issue involving one staff member, management addressed it immediately and went above and beyond to ensure our stay remained positive. The surprise birthday cake delivered to our daughter at 11:30 pm was a thoughtful and memorable gesture. Overall, the level of service we received was outstanding — 10 out of 10 for the staff. We felt genuinely valued as guests and would highly recommend Sheraton Fiji Resort to anyone visiting Fiji. Thank you for making our family’s stay truly memorable."

"Very friendly workers in the resort "

"Staff are lovely, as always. Clean, efficient "

"Good clean room, able to accommodate shuttles both from and back to the airport. Staff were friendly and attentive "

"Courtesy from all the staff. Particularly enjoyed our housekeeping person, Filomena. "

"Great spacious apartment with comfortable living and kitchen facilities, washer/dryer, separate large bedroom that had a huge bathroom, tub and wardrobes."

"Clean and very friendly staff."

"Yes "

"My stay at Crowne Plaza Nadi was genuinely uplifting, and I left feeling refreshed, cared for, and truly impressed by the experience. The atmosphere was warm and inviting, and the staff made every moment feel special through their kindness and attention to detail. The team’s energy and hospitality made the entire stay feel welcoming from the moment I arrived and I walked up to the counter for check-in and Watekini said “Bula” with a welcoming smile. Watekini made our check-in smooth and pleasant. The environment was clean, safe, and beautifully maintained, adding to the sense of comfort and relaxation. Crowne Plaza Nadi delivered a memorable and heartwarming experience. The staff’s attentiveness and thoughtfulness stood out in every interaction, and their genuine care made the stay feel special. I would happily return and recommend it to others. "