"Overall, we enjoyed our stay at the Skyview Hotel and would stay again, but we experienced several frustrating issues upon arrival.
Our original Executive King room had a leaking air conditioner that left the floor wet. We were moved to another room and told it was the same category, but it was clearly a downgrade to a Premium room. Since the hotel was fully booked, we had to remain there for the night. After I insisted, we were upgraded the following day—but then the air conditioner in that room also began leaking. Having the same issue in two separate rooms was unacceptable and a major inconvenience. The hotel should inspect and maintain its air-conditioning units on a regular schedule.
On the positive side, the hotel was clean, the staff was helpful and accommodating, the amenities were inviting, and the location was extremely convenient. The breakfast was excellent, with plenty of options. However, the food at the hotel’s other restaurant was disappointing.
I was also disappointed that the rooftop venue was closed on Sunday and Monday. The rooftop views are one of the hotel’s main attractions, and guests visit throughout the week—not only on weekends. It should be available seven days a week. A complimentary hotel or airport shuttle would also be a welcome addition.
Despite the issues, we had an overall pleasant stay and would consider returning, especially because of the location, cleanliness, breakfast, and helpful staff."
Change your mindBook hotels with free cancellation
Be pickySearch almost a million properties worldwide
