6/10
We booked a 2 night stay and ended up having to leave 1 night early as my dog suffered a medical emergency and was paralyzed. Halcyon wouldn’t refund us for that last night. Kinda sucks having to pay $500 for a night we didn’t stay and having $3000 in vet bills and a paralyzed dog. We will still go back as we are frequent flyers and love staying at Halcyon, just a little upset there was no compassion and understanding that emergencies happen.
Kristin
Lưu trú 2 đêm vào Tháng 6, 2025