Khách sạn Nala Sopara

"The staff was very nice and courteous. However the room was not. The bathroom had a weird pee smell all the time. "

"When we arrived and checked in, we went to our room and noticed that it had not been properly cleaned. We had booked the hotel 15 days in advance, so the hotel should have been aware of how many guests would be staying in the room and ensured that all necessary amenities were provided. Unfortunately, some essential items were missing when we arrived. After we raised the issue with the staff, the missing items were provided. Apart from this inconvenience on the day of check-in, my overall...

"Rooms are smaller than they look on the internet. Had to check out as the room was small.. paid fully while checking in. While checking out they told me to pay for one night and the the full amount paid earlier will be refunded. Still waiting for the refund!! Working with the staff on the refund"

"Very friendly staff and great breakfast"

"Great place to stay. The staff is amazing. This is my second time staying here and plan to stay at this hotel each time I am in Mumbai."

"Was denied access to the restaurant one night as they said it was buffet only and we wanted al a carte. No signs saying that it was buffet only. There was available tables but that was for buffet customers only. Were told we could still eat al a carte in our room. Another night served undercooked chicken and the executive chef came out to tell us that the chicken is normally pink! Well it wasn't the night before. Tried to get lunch by the pool as it was advertised on their hotel menu. Was told...

"This was a great hotel, beyond my expectations. Staff was very professional and friendly, they gave us a warm welcome and helped us with the luggage. Throughout the stay the staff took care of us and the hospitality was excellent"

"Great stay. Room was large and clean and full amenities. Staff is extremely freindly and helpful. We stayed about a week and it was perfect for our needs. It is a busy area but we had a quiet room in back away from street noise and there is shopping that is conveniently location next door"